It says in your return policy that online orders can’t be returned to a store if you paid by PayPal. It doesn’t say anything about returning an item if you paid by a credit card. I bought something on... See more
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I am a regular at fat face Kennebunkport!!! The clothes are amazing but more importantly the staff!!! Dee always goes above and beyond to help me pick the best outfits for me !!!! Love her and Brandon... See more
Company replied
Your store manager Sandy is lovely, engaging and very helpful. Fun to chat with.
Company replied
I love the style, quality and color ricing of your clothes. First found you on a trip to Kennebunkport ME when that store opened its doors and have been shopping with you ever since.
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Company details
Written by the company
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Contact info
16 Dock Square, ME 04046, Kennebunkport, Maine, United States
- 1207 204 2023
4.1
Great
8 reviews
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Your store manager Sandy is lovely
Your store manager Sandy is lovely, engaging and very helpful. Fun to chat with.
April 24, 2024
Unprompted review
Reply from FatFace - KENNEBUNKPORT ME
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
I am a regular at fat face…
I am a regular at fat face Kennebunkport!!! The clothes are amazing but more importantly the staff!!! Dee always goes above and beyond to help me pick the best outfits for me !!!! Love her and Brandon also !! Thanks Dee for your experience!!!
October 2, 2023
Unprompted review
Reply from FatFace - KENNEBUNKPORT ME
Hi there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Returning an item
It says in your return policy that online orders can’t be returned to a store if you paid by PayPal. It doesn’t say anything about returning an item if you paid by a credit card. I bought something online that was too big, paid by credit card, returned it to my local store. The clerks were reluctant to exchange it, but did when I pointed out the above. They were not particularly courteous. I wan not happy about that.
August 14, 2023
Reply from FatFace - KENNEBUNKPORT ME
Hello Kathryn
Thank you for your review.
I am so sorry to hear of your recent experience in our Kennebunkport store. I can confirm that this will be followed up with the store and the appropriate action will be taken.
EP
FatFace KPT is THE BEST
FatFace KPT is THE BEST. It is the friendliest shop in town, Dee and Brandon are phenomenal. Every time I go in, they are so helpful, knowledgeable and bend over backwards to help you find whatever it is you are looking for. They are so honest, and never pushy. I can not say enough good things about this location. If you are ever in Kennebunkport, you must stop in and check them out. It is my go-to store. They are even pet friendly! They always give our dog Charlie a treat. Can’t beat it.
June 12, 2023
Unprompted review
Reply from FatFace - KENNEBUNKPORT ME
Hi Nancy
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Shipping was quick and the sale deals…
Shipping was quick and the sale deals were great. Quality seems good but i just got my stuff so cannot really know how it will wear
April 30, 2023
Reply from FatFace - KENNEBUNKPORT ME
Hi Susan
thank you for taking the time to leave your 4* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
I love the style
I love the style, quality and color ricing of your clothes. First found you on a trip to Kennebunkport ME when that store opened its doors and have been shopping with you ever since.
October 26, 2022
Reply from FatFace - KENNEBUNKPORT ME
Hi Jamie,
Thank you for leaving us a 5* review. we are so pleased to read you are happy with the quality of your items and that you have enjoyed shopping with us.
Take care – KS
Ordered online and had to return in…
Ordered online and had to return in Kennebunkport, ME. The gentleman was so pleasant. Can’t say enough!
November 12, 2022
Reply from FatFace - KENNEBUNKPORT ME
Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Take care, EP
Ellen was friendly
Ellen was friendly, had a nice sense of humor and helpful! Merchandise is great and sale prices for quality items very much appreciated.
June 6, 2022
Unprompted review
Reply from FatFace - KENNEBUNKPORT ME
Good Afternoon Maria
Thank you for your 5* review.
I am so pleased to hear of your recent experience in our Kennebunkport Store. Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
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