Was served by Eloise in the Keswick store today. She was incredibly friendly and lovely to have a chat to. She also recommended me another item of clothing based on what I was already purchasing as it... See more
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Visited your shop in Keswick. Liked leather ankle boots. Assistant very helpful but my size not available. She suggested ordering on-line which I did.Also got 15% off as new customer. Collected in Gla... See more
Company replied
Clothes great and staff really helpful but shorts were badly wrongly sized . Dresses good material Bluelight Discount suddenly reduced
Company replied
Purchased some tee shirts and shirts from the Keswick shop. Extremely helpful and pleasant young lady who served me. The shirts were well received by the recipient, good quality and a good fit. Excell... See more
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Company details
Written by the company
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Contact info
49/51 Main Street, CA12 5DS, Keswick, Cumbria, United Kingdom
- 01768 780910
4.9
Excellent
134 reviews
Asks customers to review
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Was served by Eloise in the Keswick…
Was served by Eloise in the Keswick store today. She was incredibly friendly and lovely to have a chat to. She also recommended me another item of clothing based on what I was already purchasing as it was a similar design and also super cute!!
August 31, 2026
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from FatFace - KESWICK 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Lovely staff very helpful full
August 9, 2026
Reply from FatFace - KESWICK 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Reply from FatFace - KESWICK 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Clothes great but shorts wrongly sized
Clothes great and staff really helpful but shorts were badly wrongly sized . Dresses good material
Bluelight Discount suddenly reduced
July 29, 2026
Reply from FatFace - KESWICK 2
Thank you for taking the time to leave your review. We will ensure that your feedback is passed to all relevant departments. Take care, LE
Mens clothing items
Purchased some tee shirts and shirts from the Keswick shop. Extremely helpful and pleasant young lady who served me. The shirts were well received by the recipient, good quality and a good fit. Excellent purchase.
July 16, 2026
Reply from FatFace - KESWICK 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I love their stuff
I love their stuff - I buy for me and the wife - great quality and good range of gear ....
May 21, 2026
Reply from FatFace - KESWICK 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Excelent shop with good assistance and…
Excelent shop with good assistance and help from Caroline
July 13, 2026
Unprompted review
Reply from FatFace - KESWICK 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
FatFace Keswick
Popped into FatFace Keswick this afternoon. Small shop but well stocked. Staff very friendly and helpful. Reminded me to use Blue Light Card which was great, I keep forgetting I’ve got it 🤪. Will definitely be using this shop again.
June 15, 2026
Unprompted review
Reply from FatFace - KESWICK 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Reply from FatFace - KESWICK 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Nice clobber
I’m no shopaholic but hats off to Keswick staff for the shopping experience. Helpful courteous always cheerful. Also clothing is of good quality quality at a reasonable price.
June 6, 2026
Reply from FatFace - KESWICK 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Reply from FatFace - KESWICK 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Staff were very helpful and friendly…
Staff were very helpful and friendly (Eloise served me and was lovely)
Store was looking great full of newness.
May 10, 2026
Reply from FatFace - KESWICK 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
Reply from FatFace - KESWICK 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
FatFace store in Keswick Cumbria
Just been in to do an exchange in the FatFace store in Keswick Cumbria and I have to say that the two people that served us today (Joe and Becky) were absolutely fantastic, they are a credit to the company. Nothing was too much trouble for them and they were very polite and friendly. They get 10/10
May 3, 2026
Unprompted review
Reply from FatFace - KESWICK 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Always helpful
Always helpful, great clothes. Nothing too much trouble. Service with a smile.
April 11, 2026
Reply from FatFace - KESWICK 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Lovely clothes.
Love FatFace clothes. Nice to look at and good quality too. Staff are very friendly and returns are easy.
April 8, 2026
Reply from FatFace - KESWICK 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Visited the Keswick store and Elouise…
Visited the Keswick store and Elouise and Joe were both fantastic and helpful. They’re very cheery and friendly and made my shopping experience lovely - well done Fat Face
April 8, 2026
Unprompted review
Reply from FatFace - KESWICK 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Always shop at the Keswick store as the…
Always shop at the Keswick store as the staff are fantastic. A big shout out to Sharon and Joe who are extremely helpful and friendly. They know the ranges and products in store and help you co ordinate outfits. Great clothes, totally custom focused 👍
April 7, 2026
Unprompted review
Reply from FatFace - KESWICK 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great friendly experience.
Visited Fatface Keswick, Cumbria this afternoon. What a lovely friendly experience. The staff, especially Sharron, were very helpful. I love my purchases, made even better by being reminded to use my ‘BlueLightCard’. A lovely clean , friendly, well laid out store. In all a great experience and delighted with my purchases.
March 23, 2026
Unprompted review
Reply from FatFace - KESWICK 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive experience whilst shopping with us recently. Have a great day! Take care, CM
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