FatFace employ the friendliest, most helpful staff. On holiday in Mevagissy l was helped by a very kind team member called Karen who went out of her way to track a jumpsuit l wanted in a particular... See more
Company replied
Location
Switch locationGround & 1st Floor West Wharf, PL26 6UJ Mevagissey, Cornwall, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Popped into the FF Mevagissey shop to look at the new range and pick some summer outfits and Beth was great helping me chose some items for the summer. She let me know what suited me when I was trying... See more
Company replied
Lovely summer clothes, lots of size and style choice at the Mevagissey store. Purchased shorts, t shirt and a dress. Thank you to Rachel who was friendly and very helpful
Company replied
Always made welcome by friendly, knowledgeable staff. This is my favourite FatFace store. Just purchased some trousers and the staff couldn’t have put themselves out more to help - without being intru... See more
Company replied
Company details
Written by the company
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Contact info
Ground & 1st Floor West Wharf, PL26 6UJ, Mevagissey, Cornwall, United Kingdom
- 01726 844827
4.8
Excellent
78 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from FatFace - MEVAGISSEY
Hello Christopher
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received in our Mevagissey store. I have passed this onto the crew members involved for you.
Have a great day!
Take care, EP
Items were dispatched quickly for…
Items were dispatched quickly for collection from local branch. Quality service throughout from placing the order to collection.
April 18, 2023
Reply from FatFace - MEVAGISSEY
Good afternoon, Mandy
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Mevagissey store.
Take care, JB
Reply from FatFace - MEVAGISSEY
Thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Mevagissey store - this is great to hear. Take care, BP
So very pleased to now be able to click…
So very pleased to now be able to click and collect .
Very happy with the top I purchased ,and customer service on collection .
April 16, 2023
Reply from FatFace - MEVAGISSEY
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
Take care, EP
Friendly staff.
April 2, 2023
Reply from FatFace - MEVAGISSEY
Hello, Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day! KS
Karen at the Fat Face store in…
Karen at the Fat Face store in Mevagissey, Cornwall, was super helpful. I was struggling with belt sizes to wear for two different outfits, and she solved my problem. Always great to be served with a smile. Great work, ladies.
December 1, 2022
Unprompted review
Reply from FatFace - MEVAGISSEY
Hey there Louise,
Thank you for your 5 star review.
It is so wonderful to hear that our crew Karen went above and beyond to assist you in store! We hope you are pleased with your new purchases.
Hope to welcome you back soon!
Have a lovely day!
Take care, CT
Karen was so helpful
Karen was so helpful. She picked out so many great things to go with a dress I liked. The clothes selection was wonderful, and we felt very welcome. ShereKahn the cat was also very lovely!
November 17, 2022
Unprompted review
Reply from FatFace - MEVAGISSEY
Good afternoon, Alice
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Mevagissey store.
Take care, JB
Have not worn the outfit yet but both…
Have not worn the outfit yet but both the skirt and sweater fit and washed up beautifully.
October 15, 2022
Reply from FatFace - MEVAGISSEY
Hi there, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Fabulous shop staffed by a great team…
Fabulous shop staffed by a great team (thanks Sian!). They have a surprisingly big range for a relatively small store and good availability of sizes. We’re very fortunate to have this on our doorstep.
September 10, 2022
Unprompted review
Reply from FatFace - MEVAGISSEY
Hi Ben, Thank you for leaving us your 5 star review. I am pleased to read that your shopping experience was a positive one and you're looking forward to shopping instore again-we can't wait to see you! - ES
A problem with a top A trip Tiverton to…
A problem with a top A trip Tiverton to Mevagissey to be introduced to Sam who provides a service like no other it was swift to the point and ended with a smile
May 2, 2022
Reply from FatFace - MEVAGISSEY
Hi Martyn, thank you for your 5* review - I am so pleased to hear that you have had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Good service quick delivery
March 3, 2022
Reply from FatFace - MEVAGISSEY
Hi Angela
Great to hear you didn't have to wait long for your latest purchase.
Enjoy your weekend MJ
Visited the Mevagissey store today
Visited the Mevagissey store today, it was a real pleasure to meet Sam and Rob, very helpful as well as funny and get some new clobber. be back again soon.
Cheers
February 5, 2022
Unprompted review
Reply from FatFace - MEVAGISSEY
Hi Mikey, Thank you for leaving u a great review about your service in our Mevagissey store and that Sam and Rob gave you some great service. Your feedback will be passed on. Have a great day. LM
Amazing customer service once again!!
Sam, Kerris and Rob were all super friendly and helped with my order! I purposely will only purchase from this store due to the amazing customer service that makes me feel part of the community.
December 28, 2021
Unprompted review
Reply from FatFace - MEVAGISSEY
Such a wonderful store, thank you for taking time to leave a review - CP
Exceptional service
Fantastic experience, Sian and the team are extremely helpful, lovely selection to choose from and I’d certainly recommend a visit. ⭐️⭐️⭐️⭐️⭐️
December 11, 2021
Unprompted review
Reply from FatFace - MEVAGISSEY
Hi Carol, Thank you for leaving us your 5 star review. I am pleased to read that your shopping experience was a positive one and you're looking forward to shopping instore again - we can't wait to see you! - ES
Mevagissey Fat Face
Mevagissey Fat Face
Always a pleasure shopping here, fabulous friendly staff, was served this time by the ever cheerful Karen …
Thanks guys
November 29, 2021
Unprompted review
Reply from FatFace - MEVAGISSEY
Good afternoon,
Thank you for taking the time to leave a review for our Mevagissy store. I am pleased to hear that they we so welcoming. I will make sure that your feedback is passed onto the store. Many thanks-AB.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.