It was simple and straight forward, delivery as punctual ladies in Milton Keynes branch where I collected the order were polite courteous and lovely. Couldn't have asked for more.The items were lovely... See more
Company replied
Location
Switch location40/42 Midsummer Arcade, MK9 3ES Milton�Keynes, Buckinghamshire, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I had seen a long sleeved T shirt on the web site but I couldn’t find it in the Milton Keynes store so I asked the assistant - Victoria- if it was in stock. After checking for me Victoria said that it... See more
Company replied
I adore Fatface clothes. They use great quality cottons and always have plenty of fun and fabulous items. The staff at Milton Keynes store are helpful and happy-what a wonderful shopping experience.... See more
Company replied
Tried to purchase two item's apparently one item not in stock sent me the one item but not told which one until I complained. Why leave unavailable item's on the website be it colour or size surley... See more
Company replied
Company details
Written by the company
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Contact info
40/42 Midsummer Arcade, MK9 3ES, Milton�Keynes, Buckinghamshire, United Kingdom
- 01908 395297
4.8
Excellent
177 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fabulous
It was simple and straight forward, delivery as punctual ladies in Milton Keynes branch where I collected the order were polite courteous and lovely. Couldn't have asked for more.The items were lovely good quality sizings are great love fat face Thank you.
June 18, 2026
Reply from FatFace - MILTON KEYNES 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I love FatFace
I love FatFace. The quality of the clothing and designs. The order came really quickly. I have to wear Cotton fabrics. Please continue and if I have the money I will buy buy buy xx
June 14, 2026
Reply from FatFace - MILTON KEYNES 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Easy to pop in the store and return my
Easy to pop in the store and return my item, love being able to look for something else.
June 5, 2026
Reply from FatFace - MILTON KEYNES 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Excellent store experience and clothing
I had seen a long sleeved T shirt on the web site but I couldn’t find it in the Milton Keynes store so I asked the assistant - Victoria- if it was in stock. After checking for me Victoria said that it was not in store but she offered to order it for me to be delivered to my home for a small fee or to collect FOC within 48 hours. In fact the item arrived for collection the very next day and was a good fit and quality. An excellent service from an efficient and friendly assistant.
May 19, 2026
Reply from FatFace - MILTON KEYNES 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
Easy to order on line
Easy to order on line, I was kept informed and it was easy to collect at my local Next store.
June 2, 2026
Reply from FatFace - MILTON KEYNES 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
All good
I was notified well and the goods were waiting for me. N.B. Not everyone has a Smart-phone, please take this into account.
May 23, 2026
Reply from FatFace - MILTON KEYNES 2
Hello! Thank you for taking the time to leave your review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
i’ve always been happy with bits tops
i’ve always been happy with bits tops, blouses and skirts from fat face I will say this is the first time I bought a dress and I absolutely love it so please with it and love it feels comfy and I love that type of style seems to suit me thank you fat face
May 25, 2026
Reply from FatFace - MILTON KEYNES 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I adore Fatface clothes
I adore Fatface clothes. They use great quality cottons and always have plenty of fun and fabulous items. The staff at Milton Keynes store are helpful and happy-what a wonderful shopping experience. Thank you Fat Face xx
May 20, 2026
Reply from FatFace - MILTON KEYNES 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Lovely product first time I have ever…
Lovely product first time I have ever used fat face. Customer service excellent 😊
May 8, 2026
Reply from FatFace - MILTON KEYNES 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
Good value for money
Good value for money. I bought this dress in the sale it fits well, material is great to wash and hang up with no ironing required.
Easy to order, delivery to store & good collection experience.
May 7, 2026
Reply from FatFace - MILTON KEYNES 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
First class customer service from the…
First class customer service from the Milton Keynes store
May 9, 2026
Reply from FatFace - MILTON KEYNES 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
Fabulous store clothes designs .
Fabulous store clothes designs .
Got these trousers in long as I’m 5ft 9 and the cropped leg was too cropped. Love the colour and shape !
May 1, 2026
Reply from FatFace - MILTON KEYNES 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Online order
Online order
Garments very easy to order online and collect in store. One item to return as too big. Very easy process in store and refund received.
April 30, 2026
Reply from FatFace - MILTON KEYNES 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Visit your local store !
Had an item that I’d purchased on line which needed to return and thought I’d go to my local store instead. Brilliant , hassle free, lady that dealt with me in MK store very helpful and informative, bought more and made a real change to just buying it clinically on line. Men’s light weight summer shorts look great ! Well worth a visit instead of just hitting the return button .
March 11, 2026
Reply from FatFace - MILTON KEYNES 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
A great experience
The dress I wanted was in stock, the sizing was good. Website easy to navigate and pick up in store was easy as well...would definitely use again
February 19, 2026
Reply from FatFace - MILTON KEYNES 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Ordering on the website was easy
Ordering on the website was easy, collection from the store was fine after messages to say it was ready for collection. Thanks.
February 18, 2026
Reply from FatFace - MILTON KEYNES 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great service
Bought the Ruby jacket in blue. I used store collect service. Lovely lady let me try jacket on in changing rooms to make sure it fitted. So impressed with the jacket and service!
February 11, 2026
Reply from FatFace - MILTON KEYNES 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Reply from FatFace - MILTON KEYNES 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Perfect pair of Jeans I have been waiting for
I really wanted to find a pair of straight jeans for a long time. I noticed the trend of relaxed style of jeans coming back. I wanted a pair as wearing skinny jeans all the time became boring and at times uncomfortable, especially as I wanted a pair of jeans to throw on and go.
I saw a pair online and having bought items from Fat Face in past I knew the quality would be very good and long lasting.
I took the plunge and ordered the 'Filby Relaxed Straight' pair and I was a little hesitant as I hadn't tried them on beforehand. I recently lost weight and went down a size. I received them in very good time and so happy I took the plunge, they fitted perfectly and even still with some room, so I may just need a belt but otherwise they are very comfortable and wear everyday and even to work, they look great with trainers or a nice pair of cozy Uggs.
January 6, 2026
Reply from FatFace - MILTON KEYNES 2
Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Lovely experience on Xmas eve
Lovely experience on Xmas eve.
The ladies on duty looked after me with a really nice jumper that was on its way to the sale…
I wouldn’t have bought otherwise but they gave me the sale price and myself and my family ended up spending more!! Nice experience
January 2, 2026
Reply from FatFace - MILTON KEYNES 2
Good morning, thank you for taking the time to leave your 5* review. It is great to hear of your positive experience whilst shopping with us recently. Have a great day, take care! CM
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.