Very pleasant experience. The person in charge of the store in Newport RI, was very helpful, very personable, and knowledgeable. As important to me as all those plusses, the person was not overly... See more
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Found this store in Newport RI & loved the Sweater I purchased due to the chilly weather. The sweater is so soft and comfortable I decided to buy 3 others sweaters for the fall. Looking forward to se... See more
Company replied
Popped into the Newport location today the gals working were very nice and helpful plus the extra 20% on their sale was awesome. Long time fat face fan definitely my favorite location.
Company replied
So happy to have found a Fat Face shop so far from home! The ladies were very helpful and friendly, a great shopping experience.
Company replied
Company details
Written by the company
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Contact info
172 Thames Street, RI 02840, Newport, Rhode Island, United States
- 401 619 0844
4.5
Excellent
13 reviews
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Amazing staff
I had an old, barely legible gift certificate, and the team at FatFace went above and beyond to help me redeem it. They took the time to track down the numbers and confirm the amount—something not every store would be willing to do. The customer service was absolutely impeccable. Friendly, helpful, and patient throughout the entire process. I truly appreciated their effort, and I’ll definitely be coming back to shop here again!
April 12, 2025
Unprompted review
Reply from FatFace - NEWPORT RI
Hello! Thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Newport store - this is great to hear and we look forward to welcoming you back soon. Take care, LE
So happy to have found a Fat Face shop…
So happy to have found a Fat Face shop so far from home! The ladies were very helpful and friendly, a great shopping experience.
November 30, 2024
Unprompted review
Reply from FatFace - NEWPORT RI
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Love this store
Love this store! Selection is super cute and changes constantly
November 29, 2024
Unprompted review
Reply from FatFace - NEWPORT RI
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Popped into the Newport location today…
Popped into the Newport location today the gals working were very nice and helpful plus the extra 20% on their sale was awesome. Long time fat face fan definitely my favorite location.
November 21, 2024
Unprompted review
Reply from FatFace - NEWPORT RI
Hello!
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Reply from FatFace - NEWPORT RI
Hi there,
Thank you for taking the time to leave your 5* review.
We are so pleased to hear you love your Fat Face items!
We look forward to welcoming you back soon.
Take care. -GM
Reply from FatFace - NEWPORT RI
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS
Found this store in Newport RI & loved…
Found this store in Newport RI & loved the Sweater I purchased due to the chilly weather. The sweater is so soft and comfortable I decided to buy 3 others sweaters for the fall. Looking forward to see what new styles will be coming out for the fall.
June 5, 2023
Reply from FatFace - NEWPORT RI
Hi Maria
thank you for taking the time to leave your 4* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Love everything
April 14, 2023
Reply from FatFace - NEWPORT RI
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
Reply from FatFace - NEWPORT RI
Thank you for your 5* review. I am so glad to read that you are happy with your new FatFace items. We hope you enjoy wearing them! Take care, LB
Very pleasant experience.
Very pleasant experience.
The person in charge of the store in Newport RI, was very helpful, very personable, and knowledgeable. As important to me as all those plusses, the person was not overly attentive when he realized I wanted to take my time browsing.
I very much like the quality of the products in the store.
I would recommend this store to my friends.
November 28, 2022
Unprompted review
Reply from FatFace - NEWPORT RI
Hi Bridget, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Happy with purchase
Very nice and helpful customer service. Item arrived on time- Happy with purchase.
August 23, 2022
Reply from FatFace - NEWPORT RI
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
EP
Staff was great!
August 10, 2022
Unprompted review
Reply from FatFace - NEWPORT RI
Hi Bill
So great to know we were able to help you. Thank you for rating us as 5 stars. MJ
Very good service
Very good service, delivery arrived quickly and returns dealt with efficiently
January 26, 2022
Reply from FatFace - NEWPORT RI
Good Afternoon, Thank you for taking the time to leave us a 5* review. It’s great to hear that your so happy with the our online service, speedy delivery and the quality of our product! We do hope that you are happy with your items! Have a great day, LM
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