Brilliant service at the FatFace Padstow store! My wife and I popped in today to look for some outfits for her holiday this week, and Martha and Janie were fantastic. They were incredibly patient, h... See more
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I visited the Padstow store on the 3rd May as myself and some friends were staying in Padstow for the May day celebrations. I would just like to say what a lovely little shop, very lovely and welcomin... See more
Company replied
Impromptu visit to Padstow today, and went back fatface and loved the display in the window so much so I popped in to find the item in the store. The lady in the shop was hugely helpful showing me the... See more
Company replied
I love fat face clothing and usually buy online via next but as I was near a shop I thought I’d pop in only to find I wasn’t catered for as I’m over a size 20, so I came away feeling not welcome and h... See more
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Company details
Written by the company
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Contact info
13 Duke Street, PL28 8AB, Padstow, Cornwall, United Kingdom
- 01841 533746
4.6
Excellent
55 reviews
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Excellent service as usual
May 28, 2025
Reply from FatFace - PADSTOW
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
The Padstow ladies
The Padstow ladies Naomi and Martha went over and beyond with their fantastic help with sorting a delivery for my husband that wanted a shorter leg jeans while we where on holiday. They told us the day any everything with lots of information communication and customer service was outstanding. I've got to admit we don't often go in Fat Face but the clothing it top of it's game worth every penny will be shopping there again. They was also so lovely to our beautiful dog which means a lot to us. Well done girls amazing job be proud of your selves 10 stars sorry for taking so long to review
April 28, 2025
Unprompted review
Reply from FatFace - PADSTOW
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Very friendly and welcoming
Very friendly and welcoming. Even our dog got fussed and biscuits. Staff were very helpful without being in your face too much
March 15, 2025
Unprompted review
Reply from FatFace - PADSTOW
Hello! Thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Padstow store - this is great to hear and we look forward to welcoming you back soon. Take care, LE
Far Face Padstow
Would like to say a big thank you to Sofia at your Padstow store. A lovely lady who made my experience so much easier when I had to return a click and collect order where one item had somehow been mixed up with someone else's when it was being packed for delivery. It was a bit of a faff to sort out, however she remained calm, chatty and smiley throughout which made the experience a lot less stressful, and she helped me choose a nice new leather bag. Will definitely be visiting Padstow again, always a happy experience with friendly welcoming staff 😀
February 2, 2025
Unprompted review
Reply from FatFace - PADSTOW
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
My favourite Store
My favourite Store!
I’ve been visiting this store for a few years now as I love the clothing range for myself, my husband and my daughter.
We visited today and as I was browsing I spotted a tshirt with strawberries on for my daughter. My daughter love it too and then to our suprise Martha the store assistant kindly advised that there is a ladies too exactly the same as part of the mini me range. My daughter was so excited that we bought one each. Thank you for being so helpful Martha! Can’t wait to share a photo of us wearing them
July 22, 2024
Unprompted review
Reply from FatFace - PADSTOW
Hi there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Was perfectly satisfactory
Was perfectly satisfactory - they had clothes I bought them (and I could take my dog in) - probably worth 4.5 stars but not an option.
July 4, 2024
Reply from FatFace - PADSTOW
Hello Chris
thank you for taking the time to leave your 4* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Fabulous Customer Service
I visited the Padstow store today and was greeted by a very friendly and cheerful member of staff called Caroline. Caroline was incredibly helpful, she went out of her way to assist me with finding my size (I was delighted to see that this store stock a good selection of size 6). She also took the time to look on the website for me, which resulted in me placing an order, aswell as purchasing in store. Caroline was very friendly, helpful and attentive. Thank you for a great shopping experience Caroline.
July 4, 2024
Unprompted review
Reply from FatFace - PADSTOW
Good afternoon, Julie.
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Padstow store.
Take care, JB
Reply from FatFace - PADSTOW
Good Afternoon,
Thank you for your 5* review.
I am pleased to hear about your positive experience with us! Enjoy your new purchase!
Have a good day!
Take care, ED
Staff friendly and helpful
I ordered a belt on the website to collect from store which arrived in a few days. Staff very friendly and helpful. I also bought other items in store.
May 8, 2024
Reply from FatFace - PADSTOW
Good afternoon Sara,
Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience, and we look forward to welcoming you back soon. Take care, LC
Great service
Great service. Friendly staff. Ordered something online and garments came the next day! Great service
May 13, 2024
Unprompted review
Reply from FatFace - PADSTOW
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Reply from FatFace - PADSTOW
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
As always great customer service from…
As always great customer service from Caroline and Martha today. Always helpful, friendly and welcoming when we visit
April 6, 2024
Unprompted review
Reply from FatFace - PADSTOW
Good Morning Sarah,
Thank you for taking the time to leave us a review!
I am so happy to hear you have had a pleasant experience in our Padstow store and happy with the staff's service! I will make sure to pass on this positive feedback.
We look forward to welcoming you back soon!
Kind Regards, JW
Excellent
Excellent, friendly service from Martha & Sofi. Very helpful & polite.
March 29, 2024
Unprompted review
Reply from FatFace - PADSTOW
Hi there,
Thank you for taking the time to leave your 5* review.
We are glad to hear you have had such a lovely experience at one of our stores. We hope you love your purchases, and look forward to welcoming you back soon.
Take care. -GM
Massive shout out to Caroline and…
Massive shout out to Caroline and Martha in the Padstow branch. Nothing was too much trouble - they even gave us a bag to put all our wet gear into after we had been soaked to the skin! We both walked out with new jeans and tops. It was a treat to be served by such friendly and helpful staff.
March 16, 2024
Unprompted review
Reply from FatFace - PADSTOW
Hi there,
Thank you for taking the time to leave your 5* review.
I am so pleased to hear that you had such a positive shopping experience at our Padstow store. We hope you love your purchases!
Take care. -GM
Excellent service from Sofi at Padstow…
Excellent service from Sofi at Padstow FatFace. The great window display drew us into the shop and Sofi gave us a warm welcome with her lovely smile. It made shopping a very pleasurable experience.
March 15, 2024
Unprompted review
Reply from FatFace - PADSTOW
Hello, thank you for your feedback for the crew at the Padstow store. It is so wonderful to read about the great experience you've had with us. We hope to see you again soon! Warm Regards TS
Reply from FatFace - PADSTOW
Hello Sue
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Staff went over and above to help me…
Staff went over and above to help me after my order wasn’t going to arrive on time ( despite being ordered in time) and I found the item for sale in the shop. They cancelled my order for me. Lovely ladies in the Padstow store. Thank you.
December 14, 2023
Reply from FatFace - PADSTOW
Hi there,
Thank you for taking the time to leave a review.
I’m happy to hear you have had such a lovely experience at one of our stores. We hope you love your purchase and look forward to welcoming you back soon.
Take care. -GM
Padstow FatFace - A Jolly experience
Padstow FatFace, Greeted by two smiling helpful staff Matha and Caroline. Who helped find a gift and even wrapped it for me. Well done ladies and thank you for the lovely Christmas shopping experience
December 21, 2023
Unprompted review
Reply from FatFace - PADSTOW
Good afternoon,
Thank you for taking the time to leave us your review.
I am so pleased that you find the crew to be so helpful and friendly on our Padstow store. I will be sure to pass on your comments to the team.
All the best, MM
T shirts
Pleasant and very helpful assistants
I was kept informed of the progress of the order
October 17, 2023
Reply from FatFace - PADSTOW
Hello, Thank you for your feedback regarding your recent purchase. I am pleased to read that your online shopping experience was a positive one and hope you look forward to shopping with us in the future. Take care – KS
Fat Face Padstow Cornwall
Fat Face Padstow Cornwall.
Absolutely superb service from Caroline, Vicky and Martha. A friend and I visited twice and made a few purchases. All 3 girls couldn’t have been more helpful, kind, polite, friendly and considerate. Superb customer service and a special mention and thanks to Caroline. Lovely girls and a pleasure to shop in this store. Maureen and Fiona XX
September 27, 2023
Unprompted review
Reply from FatFace - PADSTOW
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day, KS
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