Product was excellent but first order did not arrive so had to be ordered by your helpful staff They said that it has happened several times at Ring wood and had been reported to head office .Therefo... See more
Company replied
Location
Switch locationUnit 6 The Furlong Shopping Centre, BH24 1AT Ringwood, Hampshire, GB
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See what reviewers are saying
The staff member in Ringwood went over and above to ensure I got my parcel after it had failed to be delivered to store despite text message saying it had arrived. Parcel was delivered to my home the... See more
Company replied
Easy to order online & collection from store - super sizing for tall & broad guy
Company replied
Efficient, when I could not make original pick up date the phone was answered and I was advised that the items would be available for collection until a specified date. I was greeted at the shop by e... See more
Company replied
Company details
Written by the company
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Contact info
Unit 6 The Furlong Shopping Centre, BH24 1AT, Ringwood, Hampshire, United Kingdom
- 01425 473639
4.7
Excellent
116 reviews
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Impressed
We were very impressed with the staff at Ringwood store. Also the merchandise is very good quality.
September 6, 2023
Reply from FatFace - RINGWOOD
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS
Love Fatface one of my favourite places…
Love Fatface one of my favourite places to shop, staff are always friendly and helpful
August 29, 2023
Reply from FatFace - RINGWOOD
Hi Amanda
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Fantastic service
Fantastic service. The young lady was really lovely. I was able to find the perfect bag. I love their bags and clothes.
September 4, 2023
Unprompted review
Reply from FatFace - RINGWOOD
Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CD
Reply from FatFace - RINGWOOD
Good Afternoon Sue,
Thank you for your review. I am so glad to read the positive feedback regarding our clothes and your experience with our staff. Thank you for being such a loyal customer of ours! I hope you have a great day - JW
Lovely clothing fast delivery and easy…
Lovely clothing fast delivery and easy to collect in store very happy store location easily accessible in Ringwood furlong and great staff thanks
August 15, 2023
Reply from FatFace - RINGWOOD
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS
So user-friendly
It was so useful to be able to order at home, drop into the shop when notified of the product’s arrival, try it on and return it straight to the cashier as the style did not suit me at all
July 25, 2023
Reply from FatFace - RINGWOOD
Hello, thank you for your 5* review regarding your recent purchase. I am pleased to read that your online shopping experience was a positive one and hope you look forward to shopping with us in the future. Take care – LB
Have heard nothing since placing order…
Have heard nothing since placing order 9days ago.
July 19, 2023
Reply from FatFace - RINGWOOD
Hi Hazel,
Thank you for your feedback. I am so sorry for the delay with your order.
We are investigating this with the store and I have also emailed you directly regarding your order. Thank you so much for you patience and understanding whilst this is fully investigated.
Take care, KS
I love Fatface!
I love Fatface clothes and the Ringwood shop is great to have locally. Helpful staff and a small but representative selection of what is available online.
July 15, 2023
Reply from FatFace - RINGWOOD
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Efficient service and communication
July 11, 2023
Reply from FatFace - RINGWOOD
Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CD
Great customer serice
July 12, 2023
Reply from FatFace - RINGWOOD
Thank you for your feedback regarding your recent visit to our Ringwood store. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! LB
Love my new boots
May 28, 2023
Reply from FatFace - RINGWOOD
Thank you so much for your 5* review, this is exactly what we love to hear from our lovely customers! Have a wonderful day - LB
Staff are very friendly and helpful
Staff are very friendly and helpful, and make you feel at ease.
May 4, 2023
Reply from FatFace - RINGWOOD
Thank you for your 5* comments. We are thrilled to hear that you have had a positive shopping experience with us! Your comments will be fed back and shared with our incredible team 🥰 - RS
Goods ordered arrived.
May 2, 2023
Reply from FatFace - RINGWOOD
Hello, Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day! KS
The staff at the Ringwood branch are so…
The staff at the Ringwood branch are so helpful, polite and professional. Please pas on my thanks. Shaun.
May 4, 2023
Reply from FatFace - RINGWOOD
Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
Reply from FatFace - RINGWOOD
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
Take care, EP
Fat face Ringwood Excellent customer service and staff…
Excellent customer service and staff friendly and helpful.
Handy for returning posted items that do not suit
Just wish you held
larger sizes in store
April 17, 2023
Reply from FatFace - RINGWOOD
Good afternoon, Katharine
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Ringwood store.
Take care, JB
Great to have the option of having…
Great to have the option of having orders sent to store again. Means I will order single items more often without having heavy shipping to home costs. Lovely new member of staff in Ringwood store btw!
April 15, 2023
Reply from FatFace - RINGWOOD
Hi Michael
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Reply from FatFace - RINGWOOD
Hello Maggie, Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day! KS
Always happy Fat Face items have…
Always happy Fat Face items have wardrobe full dresse
March 15, 2023
Reply from FatFace - RINGWOOD
Good Afternoon
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase!
Have a great day!
Take care, EP
Very helpful in locating my size at a…
Very helpful in locating my size at a different store
March 7, 2023
Reply from FatFace - RINGWOOD
Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
Take care, EP
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