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FatFace - SALCOMBE 3 Reviews 45

TrustScore 4.5 out of 5

4.6

13/14 Fore Street, TQ8 8BU Salcombe, Devon, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Fantastic customer service from Aimee in the Salcombe store, she went more than the extra mile to help me get the right size and length in a particular style of trouser that I was interested in. There... See more

Company replied

Rated 5 out of 5 stars

We visited Fatface in Salcombe, Devon today and had a wonderful shopping experience. The store is beautifully laid out and had a good range of stock. Juliana who served us was an amazing shop assist... See more

Company replied

Rated 5 out of 5 stars

Visited FatFace in Salcombe today where I was served by the lovely Juliana. She was extremely knowledgeable and helpful with their current stock. Juliana helped me locate the trousers I was searchi... See more

Company replied

Rated 5 out of 5 stars

My husband and I went to FatFace in Salcombe, South Devon and were served by an incredibly helpful assistant called Juliana. She was so attentive and patient and we ended up buying 3 lovely items for... See more

Company replied


Company details

  1. Clothing Store
  2. Fashion Accessories Store
  3. Men's Clothing Store
  4. Women's Clothing Store

Written by the company

FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.


Contact info

  • 13/14 Fore Street, TQ8 8BU, Salcombe, Devon, United Kingdom

  • 01548 844363

4.6

Excellent

TrustScore 4.5 out of 5

45 reviews

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Rated 5 out of 5 stars

Definitely worth a visit

Having never been to Salcombe, finding a Fatface there was a very pleasant surprise 😁..lovely store layout, extremely helpful and friendly staff. Definitely worth the visit. Grabbed some lovely pyjamas in the sale aswell as a new coat.

September 18, 2022
Unprompted review
FatFace - SALCOMBE 3 logo

Reply from FatFace - SALCOMBE 3

Hi John, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Rated 5 out of 5 stars

Sale shopping

I popped into Fat Face in Salcombe today and purchased some Sale items . Helpful, friendly staff .

August 9, 2022
Unprompted review
FatFace - SALCOMBE 3 logo

Reply from FatFace - SALCOMBE 3

Good Afternoon Georgina
Thank you for your review.
I am so pleased to hear of your recent experience in our Salcombe store. Please be assured that I will pass this onto the crew members involved for you.
EP

Rated 5 out of 5 stars

Fat face stuff is fun

Fat face stuff is fun, we’ll made for the price and with lively designs

July 26, 2022
FatFace - SALCOMBE 3 logo

Reply from FatFace - SALCOMBE 3

Hi Jane, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive online shopping experience and we look forward to welcoming you back soon. Take care, LE

Rated 1 out of 5 stars

Seam ripped open

The beautiful plum velvet trousers split a seam by the zip the second time I wore them. I’m very disappointed.

June 11, 2022
FatFace - SALCOMBE 3 logo

Reply from FatFace - SALCOMBE 3

Good afternoon, Sarah

Thank you for taking the time to leave us this review.

I am sorry to read that our women's velvet trousers were not up to our high expectations. We will escalate your feedback regarding quality and fit to our garment tech department for review.

Unfortunately, I can not find any correspondence from you to us, so I have emailed you to resolve this matter.

Take care, JB

Rated 5 out of 5 stars

Great service

Wonderful service from martin in the salcombe store - he helped me find the size I wanted and also made sure my puppy was very well fed! Thank you Martin :)

June 5, 2022
Unprompted review
FatFace - SALCOMBE 3 logo

Reply from FatFace - SALCOMBE 3

Good afternoon Melissa!
I am so happy to read what a positive experience you had in the Salcombe store. I will be sure to pass this on to the wonderful team and I am glad that your puppy was well fed :)
I hope you have a wonderful day! DW

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