I was served by a lovely staff member called Rachel. She was friendly and knowledgable and had excellent customer service skills. I bought two tops but it was tricky choosing as there were so many lov... See more
Company replied
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Ordering online was super simple for store collection. The only bit I was let down by was after 5 days I had no notification that it was in-store. I checked on the off chance that it was in and they s... See more
Company replied
I ordered the shorts on line and they were delivered to my local fat face shop I was kept updated on delivery the shorts are ok and hopefully will be cooler to wear in the hot weather
Company replied
Although my local shop in Salisbury was unable to help me because of my size, I was directed to their website where I was able to purchase larger shirts and longer for the taller man. Well done Fatfac... See more
Company replied
Company details
Written by the company
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Contact info
8/10 Old George Mall, SP1 2AF, Salisbury, Wiltshire, United Kingdom
- 01722 340163
4.9
Excellent
142 reviews
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Benjamin was very helpful found me the…
Benjamin was very helpful found me the perfect dress even ordered a petite length that I ended up changing back over for a regular length
Salisbury Branch are fabulous and definitely go the extra mile for customers
April 6, 2026
Reply from FatFace - SALISBURY 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Ben was absolutely amazing
Ben was absolutely amazing , his customers service was on par and so helpful, he really made you feel welcome and like shopping with a mate
April 4, 2026
Unprompted review
Reply from FatFace - SALISBURY 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Love going into the Salisbury store
Love going into the Salisbury store as the staff are so friendly and helpful. Usually make a purchase whilst collecting an order!
February 5, 2026
Reply from FatFace - SALISBURY 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Always excellent service
Always excellent service. Great products, particularly if you can find something in the seasonal sales!
February 2, 2026
Reply from FatFace - SALISBURY 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Perfect customer service
Perfect customer service, kind, knowledgeable and professional
January 25, 2026
Reply from FatFace - SALISBURY 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Excellent service by shop assistant
I have been served by this shop assistant before but I want to say what a delight she is, very helpful, friendly and knowledgeable - she makes it a joy to go into the shop
January 4, 2026
Reply from FatFace - SALISBURY 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
quick and easy to order on line and…
quick and easy to order on line and collect in store
January 6, 2026
Reply from FatFace - SALISBURY 2
Good morning, thank you for taking the time to leave your 5* review. It is great to hear of your positive experience whilst shopping with us recently. Have a great day, take care! CM
Great service and delivery
Great service, easy to order and excellent delivery to store with friendly staff in store to collect item from
December 28, 2025
Reply from FatFace - SALISBURY 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Easy to use webdite
Great service/website. Easy to use…and quick delivery to the local shop.loveky patent leather boots and fit perfectly. Very comfy.
December 5, 2025
Reply from FatFace - SALISBURY 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience. Take care, CM
Reply from FatFace - SALISBURY 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Reply from FatFace - SALISBURY 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Reply from FatFace - SALISBURY 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Love FatFace Salisbury
Love FatFace fantastic shop in Salisbury. All the staff are very friendly, acknowledgeable and helpful.
September 8, 2025
Reply from FatFace - SALISBURY 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Reply from FatFace - SALISBURY 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great Service…
My order arrived quickly to my chosen store for Click and Collect. The member of staff who served me was friendly and polite.
May 3, 2025
Reply from FatFace - SALISBURY 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Easy shopping
Easy to order and have delivered to branch. Tried it on when I collected and fortunately did not need to return it but could have done so easily of required.
April 12, 2025
Reply from FatFace - SALISBURY 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I ordered on line to see the ease of…
I ordered on line to see the ease of using online purchase, I had a very good experience, leisurely browse of the clothes, picked 2 dresses, they were sent to my local store within a couple of days.
When I went to collect, the one was not suitable, received a refund couple of days later, very happy no stress will do more on line shopping now, 👍
April 11, 2025
Reply from FatFace - SALISBURY 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I recently ordered an item online...
Excellent service 👍 from the Salisbury crew! Thank you 😊
March 19, 2025
Reply from FatFace - SALISBURY 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience, and we look forward to welcoming you back soon. Take care, LE
Super helpful and friendly staff
Super helpful and friendly staff who went out of their way to find my delivery.
December 6, 2024
Reply from FatFace - SALISBURY 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Love fatface great quality lovely staff…
Love fatface great quality lovely staff my husband could almost open a shop of his own with all his fatface clothes 😂
December 6, 2024
Reply from FatFace - SALISBURY 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
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