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FatFace - SUDBURY Reviews 3

TrustScore 4 out of 5

4.0

8 Market Hill, CO10 2EA Sudbury, Suffolk, GB


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Company details

  1. Clothing Store
  2. Fashion Accessories Store
  3. Men's Clothing Store
  4. Women's Clothing Store

Written by the company

FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.


Contact info

  • 8 Market Hill, CO10 2EA, Sudbury, Suffolk, United Kingdom

  • 01787 378509

4.0

Great

TrustScore 4 out of 5

3 reviews

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Rated 5 out of 5 stars

The way the guy that attended handled…

The way the guy that attended handled the whole process was highly impressive.

May 6, 2024
Unprompted review
FatFace - SUDBURY logo

Reply from FatFace - SUDBURY

Hi there,
Thank you for taking the time to leave your 5* review.

We are so pleased to hear your feedback regarding service instore. We look forward to welcoming you back soon!

Take care. -GM

Rated 5 out of 5 stars
FatFace - SUDBURY logo

Reply from FatFace - SUDBURY

Hi Ken, thank you for your 5* review. I am so pleased to hear that you are happy with the item you ordered and we look forward to welcoming you back soon. Take care, LE

Rated 5 out of 5 stars

Thanks for the sweater.lovely quality

Thanks for the sweater.lovely quality
Delivery was as promised.
Arrived safely and with courtesy,
Excellent value
Will definitely order again.thanks

November 30, 2021
FatFace - SUDBURY logo

Reply from FatFace - SUDBURY

Good afternoon,

Thank you for your 5* review.

I am so happy to read that you are enjoying your FatFace items. It's great that your order arrived so quickly too. We hope you continue to enjoy your shopping experience with us in the future.

Have a great day! CA

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