Many thanks to Christina at Fatface Watford branch who was so helpful and friendly when I was looking for a lightweight dress. She pointed out a few suitable dresses including the lovely dress I went... See more
Company replied
Location
Switch locationUnit 4 Intu Watford Shopping Centre, WD17 2TB Watford, Hertfordshire, GB
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See what reviewers are saying
I ordered at a shop. The size I needed was not in stock, so I paid up front and they notified me when the item was available to collect from the store. Staff very helpful. I prefer to shop in store... See more
Company replied
The fabric is wonderful. The cut is so flattering. The package arrived so quickly within 2 days. Everything about fatface and the service is really a delight from customer service in the shops or onli... See more
Company replied
Friendly and extremely helpful staff ( Saf and Cristina) Watford branch. An item I wanted wasn't in stock, but I was quickly assisted in ordering in store with free delivery to my home address A*. Gr... See more
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Company details
Written by the company
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Contact info
Unit 4 Intu Watford Shopping Centre, WD17 2TB, Watford, Hertfordshire, United Kingdom
- 01923 803527
4.7
Excellent
172 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Prompt Service
The product was exactly as required and delivery to the store was all on time. Very Happy
December 22, 2025
Reply from FatFace - WATFORD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Excellent customer service
The customer service in store when collecting the item was extremely good.
December 4, 2025
Reply from FatFace - WATFORD
Hello! Thank you for taking the time to leave your review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
Very happy with my purchase
Very happy with my purchase, Anne Marie was very helpful and happy. Thank you ! 🌻
November 6, 2025
Unprompted review
Reply from FatFace - WATFORD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Jess & Nikki were so helpful
Jess & Nikki were so helpful. I had an issue with a purchase and they resolved it quickly and efficiently. They were both fab. I love the quality of Fatface clothes and the lovely staff are wonderful.
November 4, 2025
Unprompted review
Reply from FatFace - WATFORD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Happy with shop
I am short and a little bit curvy. I am always happy with clothes because they always fit my size, and I have never had a problem with clothes. The clothes are always fashionable. The collection parcel service in the shop was very good too. I didn't have to wait long to get the parcel.
September 8, 2025
Reply from FatFace - WATFORD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
First experience shopping at FF and…
First experience shopping at FF and loved it! Great shop layout, easy collecting my on line order and even came away with some extra sale bargains! Will definitely be back FF!
August 22, 2025
Reply from FatFace - WATFORD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Fatface is great
Efficient service, quality product - particularly as in the sale.
I just love Fatface.
July 2, 2025
Reply from FatFace - WATFORD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
The quality of the clothes is amazing…
The quality of the clothes is amazing and fit to size and what I love also is the hassle free collection of the items in their store. Keep the quality up. This my first time purchase,I'm gonna patronize often
July 5, 2025
Reply from FatFace - WATFORD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Fantastic staff and quality of products.
Really lovely and helpful staff in the watford branch. Able to collect in store and try on when ordered online. One size was slightly too tight, but they were extremely helpful suggesting other sizes and exchanging them.
High quality of products and beautiful styles.
June 20, 2025
Reply from FatFace - WATFORD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Cristina in the Watford store was very…
Cristina in the Watford store was very helpful
June 5, 2025
Unprompted review
Reply from FatFace - WATFORD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Saf in you Watford store was amazing
Saf in you Watford store was amazing! So helpful and friendly. Fantastic service 😊
May 24, 2025
Unprompted review
Reply from FatFace - WATFORD
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Have a great day. Take care, CM
Reply from FatFace - WATFORD
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Have a great day. Take care, CM
Bought item online and did store…
Bought item online and did store collection. When item didn't fit I was able to return it in store with no fuss. Good quality clothes but bit overpriced.
May 16, 2025
Reply from FatFace - WATFORD
Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Reply from FatFace - WATFORD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Such a lovely atmosphere in the shop…
Such a lovely atmosphere in the shop when I went to pick up my package. What topped it off was my husband loved the new swim trunks. Great men's trunk selection of different colours and patterns they have.
May 2, 2025
Reply from FatFace - WATFORD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Good service for nice garment.
Order arrived quickly, garment as good as expected but too big. Ordered a size lower which arrived promptly and fist item returned to store. All good.
Pink top lovely.
April 10, 2025
Reply from FatFace - WATFORD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I found using your website very easy…
I found using your website very easy and simple to use, and I found what I was looking for very quickly. Once I ordered my item, you kept me updated with my delivery and the item came very quickly. I would use your company again, and I would recommend to my friends and family to use this company.
April 4, 2025
Reply from FatFace - WATFORD
Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great experience in the Watford store…
Great experience in the Watford store with Caroline, thank you. Fully recommend.
March 19, 2025
Unprompted review
Reply from FatFace - WATFORD
Hello! Thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Watford store - this is great to hear and we look forward to welcoming you back soon. Take care, LE
Friendly
So helpful, friendly and happy staff, a pleasureurable shopping experience made easy by Caroline and Craig
March 19, 2025
Unprompted review
Reply from FatFace - WATFORD
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience, and we look forward to welcoming you back soon. Take care, LE
Great experience at the Watford store
Great experience at the Watford store. Giving me some style advice that perfected the skirt I was trying on!
March 18, 2025
Unprompted review
Reply from FatFace - WATFORD
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience, and we look forward to welcoming you back soon. Take care, LE
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