Fab Service in store, to next day delivery all fantastic, can’t go wrong and next day delivery £2.50 excellent. Lovely clothing too!
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The staff are always friendly and super helpful. The manager, Celeste, really gets to know her customers, which makes the shopping experience so much more enjoyable. She knows exactly what I am looki... See more
Company replied
Arrived on time. Items well made and once I found the correct size fitted great. Took back to the shop for returned item where staff were polite and very helpful. Thank you
Company replied
3/5 stars FatFace offers good-quality clothes and online ordering is simple with a convenient click-and-collect option. The staff at the Whitstable store are friendly and helpful, even suggesting... See more
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Company details
Written by the company
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Contact info
45 High Street, CT5 1AS, Whitstable, Kent, United Kingdom
- 01227 262630
4.8
Excellent
67 reviews
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Usual high quality from Fat Face
Usual high quality from Fat Face. Fits well and looks good. This was on a sale rack in the store so I was influenced by the price. I feel that I got a good deal. Pleased.
May 4, 2026
Reply from FatFace - WHITSTABLE 1
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
Arrived on time.
Arrived on time.
Items well made and once I found the correct size fitted great.
Took back to the shop for returned item where staff were polite and very helpful.
Thank you
May 7, 2026
Reply from FatFace - WHITSTABLE 1
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
Fab!!!
Fab Service in store, to next day delivery all fantastic, can’t go wrong and next day delivery £2.50 excellent. Lovely clothing too!
May 5, 2026
Reply from FatFace - WHITSTABLE 1
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
Reply from FatFace - WHITSTABLE 1
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive experience whilst shopping with us recently. Have a great day! Take care, CM
Staff always helpful and friendly
Staff always helpful and friendly. Clothes of good quality
January 15, 2026
Reply from FatFace - WHITSTABLE 1
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Excellent service at the Whitstable store
Item arrived at store in reasonable time. When I collected it, staff at the Whitstable store were very pleasant, prompt, and efficient serving - excellent customer service. Since COVID I rarely shop in-store but this encouraged me to visit the store more often.
December 15, 2025
Reply from FatFace - WHITSTABLE 1
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Helpful staff quick service no fuss…No fuss fat face
Helpful staff quick service no fuss returns!
December 13, 2025
Reply from FatFace - WHITSTABLE 1
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Absolutely lovely vibe in the…
Absolutely lovely vibe in the Whitstable store! Staff aren’t pushy, very friendly, approachable and you can tell they love what they do! Carly and the team on Saturday were brilliant and a real asset to Fatface! ⭐️
August 30, 2025
Unprompted review
Reply from FatFace - WHITSTABLE 1
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Lovely Shop
Went to Fat Face Whitstable to take back some shoes that didn’t fit and came out with 2 lovely tops that caught my eye. Return was no problem and the lady who served me was very helpful going to the stockroom to look for my size. Also bought my husband a hat. Very well laid out shop. Will be going back.
July 4, 2025
Reply from FatFace - WHITSTABLE 1
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Reply from FatFace - WHITSTABLE 1
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Really happy with my purchase of the…
Really happy with my purchase of the Sussex heritage jacket, which I collected from the Whistable branch. The staff in the branch are really welcoming and helpful.
June 12, 2025
Reply from FatFace - WHITSTABLE 1
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Efficient and friendly staff
Efficient and friendly staff. Order found straight away. Great experience 🌟🌟🌟🌟🌟
May 31, 2025
Reply from FatFace - WHITSTABLE 1
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Super quick delivery
My order came in super quick time and goods as expected. Great quality! I picked up from local FF store and the staff were absolutely lovely. I even ordered a dress on line after seeing one of the staff wearing it. Thank you
April 30, 2025
Reply from FatFace - WHITSTABLE 1
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
3/5 stars
3/5 stars
FatFace offers good-quality clothes and online ordering is simple with a convenient click-and-collect option. The staff at the Whitstable store are friendly and helpful, even suggesting trying items before leaving, which saved me a return trip. However, the delivery costs are quite high, especially when spending a significant amount. While the service and product quality are solid, the prices can feel a bit steep.
January 22, 2025
Unprompted review
Reply from FatFace - WHITSTABLE 1
Hi there,
Thank you for taking the time to leave your review and for providing your feedback. I will ensure that this is passed to the relative teams. Take care, LE
Easy to order online and deliver to my…
Easy to order online and deliver to my local friendly store for pick up.
December 7, 2024
Reply from FatFace - WHITSTABLE 1
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Fat face clothes are good quality at…
Fat face clothes are good quality at very affordable prices. Size and fit are accurate therefore confident buying online the staff are very helpful and friendly nothing too much trouble.
October 29, 2024
Reply from FatFace - WHITSTABLE 1
Hello Barbara
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
I really like Fat face click & collect…
I really like Fat face click & collect service I do object to paying a pretty high delivery cost although often spending a lot of money which I have recently done. I can collect in a small store only 15 mins away & I like to can choose the day to collect, the staff are lovely & very professional & suggested I try my ordered items on before leaving the store to save me a journey in case any were not right I'm glad I did as one of the 3 coats did not fit, so ordered a bigger size & it was in the next day to collect great service & my husband also bought a coat when he collected mine! They can be a little pricey but the quality is good & you get what you pay for!
October 13, 2024
Reply from FatFace - WHITSTABLE 1
Hello Julia
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Very efficient service
Very efficient service, no problem collecting from the local shop
August 14, 2024
Reply from FatFace - WHITSTABLE 1
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Reply from FatFace - WHITSTABLE 1
Hello Claire
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Very friendly staff
July 15, 2024
Reply from FatFace - WHITSTABLE 1
Hello Caroline
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
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