Fathom Reviews 251

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 230 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product for its ability to save time and increase productivity, allowing them to focus more on conversations during meetings. The AI features, including accurate summaries, transcriptions, and action item generation, are highly valued for their precision and ease of use, making post-meeting tasks more efficient. Many users highlight the seamless integration with various meeting platforms and the intuitive user experience, describing the setup as quick and straightforward. However, some customers also noted issues with account management, such as calendar conflicts and difficulties with Fathom joining meetings after rejoining a call. A few other people also felt that the product's recording practices could be improved regarding consent and that there is no easy way to bulk download recordings when discontinuing the service.

What people talk about most

User experience

Clients share positive opinions on user experience, highlighting the platform's ease of use and intuitive... See more

Application

Consumers find the app to be highly positive, praising its seamless integration with various platforms like... See more

Artificial intelligence

Users describe positive interactions with artificial intelligence, with many considering it one of the... See more

Product

Customers had positive experiences with the product, with many reviewers calling it the "best AI note taker"... See more

Service

Reviewers highlight positive aspects of service, with many praising the tool as a personal assistant that... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've tried quite a few products to buy back some time over the years and Fathom actually did it. I'm usually in a minimum of 4 hours of meetings a day, plus the time it takes to rack my brain for note... See more

Rated 5 out of 5 stars

Fathom has worked exactly as expected from day zero. Setup was quick and easy, and it’s fully compatible with every meeting platform I use. I run it through my business 3–4 times a day, every day, and... See more

Rated 5 out of 5 stars

Fathom has drastically increased my ability to be present in calls without missing any key information. I have used it in at least a dozen different ways to help me streamline my day, double check... See more

Rated 5 out of 5 stars

Absolutely love the detail the meeting recordings go into. From an overall transcript, to the complete breakdown of the meeting from overview, key topics discussed, next steps and action points. I... See more


Company details

  1. Software Company
  2. Software Vendor

Written by the company

Fathom is a free app that instantly records, transcribes, and summarizes your Zoom, Google Meet, or Microsoft Teams meetings so you can focus on the conversation instead of taking notes. Receive accurate, actionable meeting summaries and action items moments after your meeting. Fathom uses all that information to auto-generate critical call details, and can sync them to your Salesforce, Hubspot, or Close CRM -- or use Zapier to automate your workflows!


Contact info

4.8

Excellent

TrustScore 5 out of 5

251 reviews

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Rated 5 out of 5 stars

Convenient

Fathom has made it so much more convenient when conducting interviews, I am able to fully pay attention while fathom conducts the notes to send to my team.

July 28, 2025
Unprompted review
Rated 5 out of 5 stars

Fathom is a game changer

Fathom’s ability to capture the most important points and conversation topics during the meeting is incredible, rewording the conversation in a way that summarises the context and what we’re trying to land is amazing.

I highly recommend anyone using fathom that has a requirement to take notes during a meeting or just wants to capture all the important points from all of their meetings, or just wants to use a really cool bit of tech!

August 6, 2025
Unprompted review
Rated 5 out of 5 stars

Fathom note taker

Fathom takes much better notes than the other software I've encountered. It filters out unnecessary comments and information to give a concise recap of all meetings. This tool saves me hours per week in sending out recaps for my meetings.

August 1, 2025
Unprompted review
Rated 5 out of 5 stars

My Love for Fathom

I love that it captures all things in a meeting, I love how easy it is to use, I love all the integrations in the app, such as the AI, which makes everything easier. I love how I can easily find my previous recordings. I use it for all my meetings.

July 25, 2025
Unprompted review
Rated 5 out of 5 stars

I have weekly meetings with my client…

I have weekly meetings with my client to review projects and action items. Fathom has made those meetings more efficient and reliable. I appreciate how easy it is to use and how quickly I was able to get started.

The meeting summaries, transcriptions, and action tracking are incredibly helpful. I no longer worry about missing important details. I can stay focused in the moment, knowing everything is being captured.

Their customer service has also been excellent. Friendly, responsive, and helpful. I highly recommend Fathom to anyone who manages recurring meetings and needs a dependable tool to stay organized.

What do you dislike about Fathom?
I am in many webinar and I wish Fathom would allow notetaking.

What problems is Fathom solving and how is that benefiting you?
Note Taking and Action Tracking

July 20, 2025
Unprompted review
Rated 4 out of 5 stars

Fathom - A great AI powered Notetaker

This software has become indispensable for me. It solves multiple challenges and saves so much time and energy. Fathom summarizes my meetings with clear take-aways, tasks assigned to the correct speaker/participant, and accurately assesses talk time. With those tools I am able to quickly update all participants, log the purposes of meetings and the agreements that resulted and share task assignments. I can easily track the who, what, when, how and why of each meeting and keep a log of when critical challenges have been addressed. With the video links included in the notes, I can easily jump to the relevant areas in my recording to review.

Finally, customer service has been proactive in helping me get the most out of the software.

July 25, 2025
Unprompted review
Rated 5 out of 5 stars

Fathom has saved me hours at this…

Fathom has saved me hours at this point. The transcripts are such a great feature. I can also ask it questions when I don’t remember certain parts of the meeting. It organizes answers for reports and generates them in a nice format.

July 24, 2025
Unprompted review
Rated 5 out of 5 stars

Whether I’m leading a meeting or simply attending one, it captures everything seamlessly.

Whether I’m leading a meeting or simply attending one, it captures everything seamlessly—including the names of presenters and anyone who offers a comment or question. I affectionately call Fathom my personal assistant, because it allows me to stay fully present and engaged, knowing all the important details are being recorded accurately.
The team behind Fathom is just as impressive. Their responsiveness and dedication to resolving any issues is unmatched. It’s one of the smartest investments I’ve made.

March 11, 2025
Unprompted review
Rated 5 out of 5 stars

Fathom is a fantastic product

Fathom is a fantastic product. Very easy and simple to set up and start using. It has made our meetings so much more productive not having to take notes. The notetaker creates a recording of the meeting but even better provides transcripts of the meeting within 10 seconds of the meeting closing. Better still it will summarise the meeting according to the type of meeting recorded. A great product

July 17, 2025
Unprompted review
Rated 5 out of 5 stars

The most accurate and effective call recording tool ever

The best thing about Fathom is how accurately it captures every word and turns the call into clean, structured notes so no more scrambling to take minutes while trying to stay engaged. It pulls out key points and action items automatically, so I leave each meeting with polished MOM in seconds and get that time back for real work. Precise, fast, and wildly useful.

July 18, 2025
Unprompted review
Rated 5 out of 5 stars

Best Note-Taker with Team Visibility

Highlights provide helpful quick snippets of a specific part of the recording. For example, I can send leadership a customer's sentiment statement by itself (or highlight it in the recording) rather than pointing them to review the entirety of the call.

I have to reset permissions for Fathom to join Zoom calls that I'm not the organizer of - or request they let in the notetaker. I wish there was an indicator on upcoming meetings that would notify me of the potential joining error before the meeting starts.

July 17, 2025
Unprompted review
Rated 5 out of 5 stars

Automation at it's best

The best part is it's automatic scheduling from calendar and the quality of recording and note making.

It's constantly up on my laptop and notifies me about my meetings and help me join without opening my calendar and makes notes. Completed automated.

July 15, 2025
Unprompted review
Rated 5 out of 5 stars

Game-Changer for Productive Meetings

Taking minutes in meetings has always been a juggling act , trying to contribute, capture key points, and stay present in the discussion. More often than not, something would slip through the cracks. Since using Fathom, that's completely changed.
Fathom records and transcribes my meetings with precision, giving me a structured, detailed breakdown afterward, meaning I can focus fully on the conversation without scrambling for notes. The ability to jump straight to a key moment in the video is a game-changer , no more guessing where that important decision or action point was mentioned.
It doesn’t just capture everything; it organises the notes clearly, saving me hours I would normally spend rewriting or tidying up meeting minutes. I also love how easy it is to share highlights with colleagues, ensuring everyone's aligned on decisions and next steps.
This isn’t just a helpful tool , it’s become an essential part of how I work. For anyone who wants to contribute meaningfully in meetings without the fear of missing vital information, Fathom is an absolute must.

July 14, 2025
Unprompted review

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