I've just placed my order. The process so far has been very well supported. Questions are quickly and appropriately answered via the messaging function. Product dimensions are very well displayed. Inf... See more
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See what reviewers are saying
We are extremely happy with the play centre / climbing frame. Very well constructed and sturdy - fittings are very strong and weatherproof / long lasting. Our little girl absolutely loves it and goe... See more
Made a mistake of not checking these reviews in advance. Ordered a swing set and was promised delivery last Friday in time for childs birthday. Now its Tuesday and my emails are getting auto responses... See more
All pretty straight forward really. Minus one star for a bit of confusion about a link in the confirmation email to confirm the email address to complete the 'subscription'. No obvious link in the c... See more
Company details
Information provided by various external sources
Looking for a great wooden climbing frame FATMOOSE playground online store for low prices, reliable and free shipping!
Contact info
Franz-Savels-Straße 69, 52538, Gangelt, Germany
- +353 (0)76 6805 558
- info@fatmoose.ie
- fatmoose.ie
3.9
Great
54 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Visually Impressive website with…
Visually Impressive website with excellent product descriptions & options. Ordering was fast & simple. Looking forward to years of fun!
June 5, 2021
Unprompted review
Reply from FATMOOSE
Dear customer, thank you for your feedback. We are pleased that you have chosen Wickey to shop with. We wish your family lots of fn with the product. Your FATMOOSE Team
After weeks of research on climbing…
After weeks of research on climbing frames I have decided to go with this product seems to be very good quality and excellent design I am 100% confident that it will meet my expectations
I will deduct one star due to unfair pricing it says free shipping but the shipping is not free as shipping is included in the overall price . the same product on the Netherlands website is €250 cheaper and the reason I am told is because the shipping is cheaper
May 12, 2021
Unprompted review
very easy to navigate
May 6, 2021
Unprompted review
Clear and easy process and great website
Got instant feedback from vendor while selecting a product on site and the purchase process was straightforward, simple and secure
Looking forward to receiving the product
April 28, 2021
Unprompted review
Excellent selection of climbing frames…
Excellent selection of climbing frames and user friendly website. Lots of options available.
April 26, 2021
Unprompted review
Reply from FATMOOSE
Dear customer, thank you for your review. We are pleased that we could convince you of our products and that you have chosen FATMOOSE to shop at. Customer satisfaction is very important for us. According to your 1 star rating we assume there is a lot for us to improve. So please let us know if you have any points of improvement for us so far. Your FATMOOSE Team
Recent purchase of climbing frame
I have just completed my purchase of our climbing frame and am so excited to receive it. After much research, FatMoose was by far the most competitive in price and quality. Their customer service was super helpful as I had some questions before placing my order, all of which were answered immediately and in great detail. Can't wait to get our frame set up now!
April 25, 2021
Unprompted review
Great range of products, but.....
Great range of products, but as usual there seems to be higher prices charged on the Irish website than others - e.g. Hippo Playhouse in Ireland €640 / Hippo Playhouse in Germany €380. I know it is a German company but that price difference is not justified.
April 25, 2021
Unprompted review
Reply from FATMOOSE
Dear customer, thank you for your review. We are pleased that we were able to clarify your request. We wish your family lots of joy with the purchase. Your FATMOOSE Team
Very easy to use website with good…
Very easy to use website with good competitive prices for items
April 21, 2021
Unprompted review
Ordering our product on the website has been quick and easy
Ordering our product on the website has been quick and easy with alot of choice and appears to be cheaper than competitors. Excited now to receive the climbing frame for our children.
April 19, 2021
Unprompted review
customer service
Contacted customer service before purchasing. Very friendly and was able to answer queries quickly and confidently. Product looks amazing. Look forward to receiving.
April 15, 2021
Unprompted review
I've just placed my order
I've just placed my order. The process so far has been very well supported. Questions are quickly and appropriately answered via the messaging function. Product dimensions are very well displayed. Information on the wood is easily located. You can pick what is you preferred platform height - which other venders don't offer! Customization is very easy to do.
March 11, 2020
Unprompted review
Great shop
I really enjoyed picking out a climbing frame for my son. The site offers many great designs and accessories, as well. I would recommend Wickey to others.
December 10, 2019
Unprompted review
No need to look elsewhere
Spent ages looking to get a swing set for my kids but could not resist upgrading to a climbing frame as well given how well they look and the additional cost to add it on. No other website can offer such a range of outdoor products at the same quality.
Now just waiting to receive the recent purchase.
October 21, 2019
Unprompted review
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