I need to update this review. I have received confirmation. This was an oversight on my behalf so sincere apologies to fatsoma. My previous review. I purchased ticket but as yet have not re... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I always find these reviews difficult but the fact that I don't have anything bad to say speaks volumes. The process felt safe and the layout was easy to navigate. No confusion, that's all I can ask �... See more
Quick & easy. I used Apple Pay which I was unsure would be available so that was a bonus. Confirmation came through immediately & tickets able to save straight away too.
Tickets easy to find from Facebook link and reasonable price. Booking system easy to use. I look forward to booking more. Just wish I discovered this earlier. Thank you 😊
Company details
Written by the company
Fatsoma is an event marketing platform that enables event promoters to connect with their fans and sell out events.
Contact info
Jactin house, 24 Hood St, Ancoats, Manchester , M4 6WX, Manchester, United Kingdom
- fatsoma.com
4.5
Excellent
3K reviews
Replied to 99% of negative reviews
Typically replies within 48 hours
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See how their reviews and ratings are sourced, scored, and moderated.
Straight forward
Straight forward , clear information, a touch pricey on the booking fee .
May 18, 2026
Unprompted review
Quick and simple account set up with…
Quick and simple account set up with very few steps from there to making my
Purchase.
May 16, 2026
Unprompted review
It’s very helpful and great customer…
It’s very helpful and great customer service
May 12, 2026
Unprompted review
Motown Monty
Easy access to app . booked tickets no problem and quick return of tickets good app you can see what venues on up and down the country.
May 17, 2026
Unprompted review
10/10 reliable ticket/events app- used…
10/10 reliable ticket/events app- used it for years esp during uni times in 2020!
May 16, 2026
Unprompted review
this literally doesn't work
ive been trying to get my payout for a month now and i've been ghosted by customer service
April 10, 2026
Unprompted review
Reply from Fatsoma
We're sorry to hear that you're having an issue with your withdrawal.
International withdrawals require international bank details to be able to get correctly routed to your bank. We can see our team is working with you to try and get to the route of this issue, we're sorry that this is taking a little longer than expected
Quick and acurate
May 10, 2026
Unprompted review
The app is a mess
The app is a mess, it is unclear which time the event is because the app uses different time zones in all communications.
May 15, 2026
Unprompted review
I had a very good time
I had a very good time. Eventhough the AI matching was quite off, i like the dynamic of knowing people around my age and with similar, but at the same time, different interests.
May 14, 2026
Unprompted review
Easy process
It was easy to find the event i was looking for by typing in location.
The booking process was quick & easy too. Having an account helps find your tickets fast.
May 11, 2026
Unprompted review
Hassle free simple efficient process
May 11, 2026
Unprompted review
My first ever experience with you guys…
My first ever experience with you guys and it is fantastic pricing my little boy will love the show in September
April 12, 2026
Unprompted review
Quick and simple process of booking
Quick and simple process of booking. Detailed info about event made the decision easier to make. 😀
May 11, 2026
Unprompted review
Really impressed with how easy it was…
Really impressed with how easy it was to search for event in my city, then choose dates I had available to head out and met some new people. All the relevant details were right there - no confusion at all. Very easy to use. All I had to do was click the pink button to book my ticket - fill in a few basic details and register for the event. Such a breeze. The email confirmation was prompt and I was very happy with the process.
May 2, 2026
Unprompted review
Very easy and very quick
May 11, 2026
Unprompted review
Terrible experience by mistake I paid…
Terrible experience by mistake I paid for an extra ticket for 5th June concert —having bad time getting a refund absolutely disgusting I am 78 years of age and not really tech savvy you can’t talk to someone live
May 11, 2026
Unprompted review
Reply from Fatsoma
Hi Brian,
We're sorry to hear that you're struggling to get a refund.
Refund policy is set by the event organisers rather than ourselves. You can request a refund from the organiser at www.fatsoma.com/orders when signed into the account.
As a website we do not have a phone contact number.
Easy to sort the tickets out for the…
Easy to sort the tickets out for the event. Only issue I have is the extra booking cost of £2.50 per ticket which then added £15 to my total ticket costs. £2.50 in total would have made more sense.
Also, not sure why I need to download an app just an email with the tickets attached would have been fine.
May 10, 2026
Unprompted review
Purchasing my tickets for a tribute
Purchasing my tickets for a tribute concert was super easy and amazing to understand. I was sent a confirmation email immediately after purchasing my tickets, with the ticket included. Would recommend!
May 11, 2026
Unprompted review
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