Your platform is incredible! The analytics and ranking system provide deep insights that are extremely valuable for my professional growth. However, I believe that making the visual 'Scorecard' ava... See more
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Rosemary was awesome, she didn’t waste my time copying responses from a knowledge base. She got it done and resolved from her side and that’s it. I Hope more companies can have such an awesome CS!... See more
The response was straightforward, effective, and on point. I love when one message solves all the problems. No confusion, only clarity.
I had a great experience with Favikon’s support team. After noticing a sudden issue with my LinkedIn rankings, I reached out - and the team responded very quickly. Rosemary identified the problem and... See more
Company details
Written by the company
Favikon is a leading platform for discovering, analyzing, and ranking content creators across Instagram, LinkedIn, YouTube, TikTok, X (Twitter). It offers AI-powered tools that help brands, agencies, and professionals evaluate creator performance, engagement quality, and audience authenticity. With comprehensive data insights and an intuitive interface, Favikon supports smarter influencer marketing decisions and simplifies the process of identifying top creators.
Contact info
198 Av. de France, 75013, Paris, France
- favikon.com
Replied to 60% of negative reviews
Typically replies within 48 hours
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See how their reviews and ratings are sourced, scored, and moderated.
Your platform is incredible
Your platform is incredible! The analytics and ranking system provide deep insights that are extremely valuable for my professional growth.
However, I believe that making the visual 'Scorecard' available for free (or at least for high-ranking creators) would be a game-changer. I would love to share my ranking (currently #30 in Egypt) with my network on LinkedIn, which would be a great way to showcase your platform’s value to thousands of professionals.
Making the Scorecard easy to download and share for free would definitely encourage more creators like me to promote Favikon globally.
Best in business
The response was straightforward, effective, and on point. I love when one message solves all the problems. No confusion, only clarity.
best support ever
Totally Disappointed by the trial.
Totally Disappointed by the trial.
I have been on a trial for 10 days and tried to cancel it on the 13th day and it failed, for reasons I'm not aware of so I tried reaching the customer service who have been unresponsive since. My money is already charge, $228.00 and even after raising the claim form, not feedback. Should I handle this with the bank since Favikon want to inconvenience me?
I am a favicon user and I have only…
I am a favicon user and I have only managed to log in four times in three weeks. The page constantly refreshes and I can't even log in, customer support is unresponsive, and the data is completely inaccurate.
I do not recommend it, and it's super expensive!
Rosemary was awesome
Rosemary was awesome, she didn’t waste my time copying responses from a knowledge base.
She got it done and resolved from her side and that’s it.
I Hope more companies can have such an awesome CS!
Great experience with Favikon.
Great experience with Favikon.
Very responsive support and quick resolution of my issue.
Clear, professional, and efficient highly recommended.
Fast Support & Reliable Ranking System
I had a great experience with Favikon’s support team. After noticing a sudden issue with my LinkedIn rankings, I reached out - and the team responded very quickly. Rosemary identified the problem and fixed it almost immediately. Everything is now working perfectly again.
Favikon continues to be a reliable platform for influencer insights, and I appreciate how fast and friendly their support is.
Speedy service + resolution.
Rosemary solved my problem within a few minutes, super helpful.
Great support
Great support – they quickly solved my specific issue with the service.
Best Customer Services Ever!
This is the best service I have ever had! They are so caring and know how to help you.
Professional and world-class support
great and so helpful
great and so helpful
special than to the support team
thanks for the good serves Rosemary
I recently requested an integration of…
I recently requested an integration of multiple accounts, and the process was excellent. The teamHandled the merge smoothly, communicated clearly, and resolved any questions promptly. I felt supported throughout, and the outcome was seamless with no disruption to my workflows. I appreciated the proactive updates and the attention to detail. Overall, a great experience—thank you!
I needed some updates on my profile…
I needed some updates on my profile account but because of the limitations in Iran i couldn't get it
So the support helped me kindly and quick
And I appreciate that
Extremely friendly customer service and super fast replies
The customer service was extremely helpful and they edited my profile so fast that I didn't even notice.
Best tool ever!
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