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Faxi is a unique smartphone application and technology platform that allows commuters to record their journeys to receive a financial incentive that can be worth hundreds or even thousands of pounds a year per user. Faxi also enables organisations to i...
Grays Inn Road 251, WC1X 8QT, London, United Kingdom
A dreadful app. While a good idea in principle our works car park is now empty and everyone is parking on the roads nearby and causing issues elsewhere. The problem has been exacerbated by the number of parking spaces reserved for users of Faxi. This was less of a problem previously. Our employees come from a very wide catchment area and work different hours and it is not feasible to expect them to always share the same journey.
Good idea but I'm not happy with privacy on this app, you can zoom in on the map and see where people live who you are not connected with. Not a great idea
Good for teaming up with other drivers local to where you live and sharing lifts to work. However a little disappointed that when we were applying for a on-site pass the criteria meant that I would have to share all days with the same person. Only one of us could be named on the pass and park on any given day.
Reply from Faxi
Hi Julie,
Thankyou very much for taking the time to give us a rating!
Unfortunately we aren't involved in the actual administering or rules of the permits. However we will definitively take your feedback on board.
If you need any help using Faxi or have any other questions, please let us know.
Kindest Regards
Faxi Team
unreliable and only focuses on the UHCW site not cross trust to also represent Rugby St Cross, navigation is poor and difficult to unsubscribe.
Reply from Faxi
Hi,
Thank you for taking the time to give us a review at Faxi!
Currently we have only been asked to set up a Faxi community for the University Hospital of Coventry and Warwickshire.
Would you be interested in carpooling to Rugby St Cross? Do you know anyone you could put us in touch with there, preferably from HR or facilities that we can talk too about setting up a Faxi carpooling scheme?
Kindest Regards
Edgar Weaver
Community Manager
great app.. helps us a lot, it made our daily journey easier to and from work.
Reply from Faxi
Hi Marichel,
Thank you so much for taking the time to leave us this review.
We really appreciate it.
If you need anything from us in the future, please let us know.
Kind Regards
Faxi Team
Difficult to review as, although I am registered, there seems to be no-one living close to me who is happy to share lifts to and from work.
Reply from Faxi
Hi Anne,
Thanks for taking the time to review Faxi! Are you still looking for someone to share with? Are you looking for a driver or a passenger? Perhaps we can help!
How are you currently getting to work?
Kindest Regards
Faxi Community Team
The app could be easier to use... especially for a shift worker where they have different start times and drivers.
The company you work for should of all the benefits that Faxi offer... unfortunately mine doesn’t.... do a good idea in principal but needs to consider all job roles not just 9-5 Monday-Friday...
Reply from Faxi
Hi,
Thank you very much for taking the time to provide us with this feedback.
We understand that some employees can work a large variety of shifts, and we are working to make sure that our application works well for those changing shifts often. We're taking your feedback into our next development cycle, and we might contact you again in the future to show you some of the potential new designs for your assessment.
Kindest Regards
The Community Team
I have been car sharing for over 10 years but have been unable to add my passenger to my journey despite several attempts
Faxi is an excellent idea, You are able to car share when you are working on the same shift. It saves you a bit of Money too!
Reply from Faxi
Thank you very much for your lovely feedback Lisa. If you need anything from us in the future, please let us know. Kindest Regards, Faxi Team.
The app is very complicated to use and I'm still not convinced that I am using it correctly. I work 3 different shift patterns each week so I must set up 3 different car pools each week. The software needs to be changed so that I can enter my car sharing on one carpool, not 3. The promise of " the best parking spaces in the best car parks" has not materialised yet as after 3 weeks of using Faxi, I am still in the second worst car park at Gatwick Airport.
Reply from Faxi
Hi Chris,
Thank you very much for your feedback.
We understand that some employees at Gatwick can work a large variety of shifts, and we are working to make sure that our application works well for those changing shifts often. We're taking your feedback into our next development cycle, and we might contact you again in the future to show you some of the potential new designs for your assessment.
If you are one of our top drivers, your request to change to a closer car park gets raised to the top of the pile meaning when allocations become available our top drivers can get their choice of car park, for the future. I haven't heard any information from Gatwick about when the reallocation is going to happen, and all decisions regarding reallocation are at Gatwicks discretion.
Kindest Regards
Edgar Weaver
Community Manager
The app is clunky and poorly coded and no one replies to messages. It feels like there are glaring privacy issues.
Would ideally not use.
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