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Faxly Reviews 

129
•
TrustScore 4.5 out of 5

4.3

Corporate Gift Supplier
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Review summary

Created with AI, based on recent reviews

Considering 80 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the platform is extremely simple and straightforward, allowing them to send necessary documents quickly and without any trouble. People note that the user interface is highly intuitive, making the entire procedure feel completely seamless and very convenient for everyday users. Some reviewers were not happy with the pricing structure, explaining that services initially presented as free ended up involving unexpected charges or expensive subscription fees. A few other people also felt that the system lacked clarity regarding confirmations, leaving them uncertain about whether their documents actually went through.

What people talk about most

User experience

Reviewers mention positive feedback about user experience, highlighting the intuitive interface and... See more

Price

Consumers find price to be ambiguous, with opinions sharply divided regarding the cost. While many reviewers... See more

Service

Customers consistently note ambiguous experiences with service while using their introduction service. While... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Easy to set up and I need confirmation of sent and received. If this is completed then happy to give ⭐️⭐️⭐️⭐️⭐️

Rated 2 out of 5 stars

First time use. Seems to work. I hope. I’ll find out tomorrow when I call to confirm receipt. But honestly, this review was pushed before I even really used the service. Also, READ THE FINE PRIN... See more

Company details

  1. Corporate Gift Supplier
  2. also in
  3. Business to Business Service

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

129 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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4.3

All reviews

(129)

119 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 2 out of 5 stars

First time use

First time use. Seems to work. I hope. I’ll find out tomorrow when I call to confirm receipt.

But honestly, this review was pushed before I even really used the service. Also, READ THE FINE PRINT. You need to cancel before 48 hours or they rip you off for a subscription service that isn’t obvious.

Bad actor, but I should’ve caught this.

September 28, 2026
Unprompted review
Rated 1 out of 5 stars

Be carful Faxly has a hidden…

Be carful Faxly has a hidden subscription.
If you use their "introduction service" - it will start the hidden subscription and charge you $19.99 after 48 hours.
Classic bait and switch.
One 5 page fax cost $21. Plus you must cancel or be charged $19.99 every month!

September 25, 2026
Unprompted review
Rated 5 out of 5 stars

I am very happy with FAxly

I am very happy with FAxly. I did not anticipate signing me up the way they did and removing 20$ from my account. I had to login later and cancel it. But I trust my documents are being received.

September 30, 2026
Unprompted review
Rated 2 out of 5 stars

annoying

annoying - not user friendly- makes you pay at the end without disclosing price at the start

September 30, 2026
Unprompted review

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