While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I have spent an hour trying to trouble shoot issues with this website. I have tried to pay the fee to send up to 25 pages and it will not work. I keep getting an error code: Confirmation code is inc... See more

Rated 1 out of 5 stars

I had previous experience with using them and don't recall it taking more than 30 minutes to get confirmation email so it actually would send. I tried twice this morning to send a very important fax... See more

Rated 5 out of 5 stars

There was an issue with one of my faxes going through (on the receiving end). I reached out for support, was immediately met with a friendly response and the fax was resent minutes later. Haven't had... See more

Rated 4 out of 5 stars

My recipient did not receive my document, so I emailed Fax Zero's support team. They responded within ten minutes and provided a thorough list of troubleshooting steps as well as a refund. While it ma... See more

Company details

  1. Software Company
  2. Internet Service Provider
  3. Phone and Internet Service
  4. Telecommunications Service Provider

Information provided by various external sources

Free Internet Faxing - Send faxes to anywhere in the U.S. and Canada for free


Contact info

2.4

Poor

TrustScore 2.5 out of 5

26 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Total scam

Total scam, they sign you up for monthly subscription and keep charging your credit card so beware, then when you call they act like they have no idea what you are talking about, please use another service.

January 10, 2024
Unprompted review
Rated 1 out of 5 stars

Be extremely careful with the website

Be extremely careful with the website. It does work but you are asked to click a link in email to send the fax. However the link opens a page that seems to be part of faxzeo that asks to create an account and enter credit card information. It all seems that you must do this to send the fax. Then you get scammed and charged for some unauthorized subscription that are not even mentioned on the page.

November 15, 2023
Unprompted review
Rated 1 out of 5 stars

39.95 scam charge DONT DO IT!

I tried to use their "Free" fax service and got scammed into signing up for a 39.99 membership without actually signing up or authorizing the payment.

Never. Again.

September 15, 2023
Unprompted review
Rated 5 out of 5 stars

Quick, Easy and Free faxing

I was able to freely send a fax and in less than 30 minutes, my receiver acknowledged me with a thank you message on the phone....

This was the first fax I've ever sent 😅

April 4, 2023
Unprompted review
Rated 5 out of 5 stars

What a life and time saver.

Had to fax my pharmacy my prescription asap as the one that they recieved from my Dr. didn't print out properly.

Within less than 5mins, my pharmacy recieved my prescription from FaxZero, and I was able to recieve my medicine.

Thank you FaxZero, you're a life saver.

September 9, 2021
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look