FBC Travels Reviews 

604
TrustScore 2.5 out of 5

2.6

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Review summary

Created with AI, based on recent reviews

Considering 107 reviews, most reviewers were unhappy with their experience overall. Customers frequently reported issues with the booking process, where initial attractive prices often led to demands for significantly higher payments to confirm flights or add services like luggage. Many people felt pressured by high-pressure tactics to accept these increased costs, with some even describing misleading booking reservations. Reviewers also faced considerable frustration when attempting to obtain refunds, as the company frequently refused to issue them, even after bookings were altered or cancelled. However, some customers also noted positive interactions with individual staff members. These reviewers praised specific agents for being helpful, kind, professional, and patient in assisting with bookings and other travel needs.

What people talk about most

Price

People report negative experiences with price, often finding that advertised low fares are misleading and... See more

Booking process

Users describe negative interactions with the booking process, with many reporting that after booking a fare,... See more

Staff

Customers had ambiguous experiences with staff, with many reviewers praising specific agents for their... See more

Payment

Reviewers mention negative feedback about payment, with many feeling they were unfairly charged additional... See more

Refund

Customers consistently note negative experiences with refund, often reporting that companies refuse to issue... See more

Reviews shaping this summary

Rated 1 out of 5 stars

I booked a flight for my wife REF AM4NWG on 17th September 25. Agent called Samuel. unfortunately i was move to an alternative date with threat of no refund if i did accept whatever was available.... See more

Rated 1 out of 5 stars

This site is a bait and switch con. They offer cheap fairs but then inform you the tickets don’t include carry on baggage and you can’t purchase add on baggage even with extra fees. The tickets are n... See more


Company details

  1. Travel Agency

Written by the company

We are fortunate to be dedicated to professional and responsible company management. Our travel specialists are guided and motivated by our guiding values, helping us to serve a diverse range of customers. In addition, we carved out a niche in the travel business, earning us a high profile among our suppliers and customers. We assume that travelling is an adventure in and of itself. It's expected to be fast and painless.


Contact info

2.6

Poor

TrustScore 2.5 out of 5

604 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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2.6

All reviews

(604)

102 reviews in the last 12 months

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Rated 1 out of 5 stars

ALERT !

ALERT !! Avoid! Definitely a scam! Don't believe them OR THE ADVERTISING OF PRICES. IT IS GHOST PRICES!! FAKE FAKE FAKE FAKE

What this company seems to do is they rope you in with too good to be true fares. The fare they quoted me was half the typical price. Then once you think you reserved a flight They drag it out for hours and then come back and tell yoy taht it was a speciel price that its sold out but for a lot more money the can upgrade you. they pretend they are working whit you to find a better solution but it is a big scame!. I thought I booked a flight for 1200 dollars ish, but in sted they send confirmation on 3000 dollars, I told them NO THANKS! "canceled my reservation" (of course I never had a real reservation to begin with) EVEN THEY SEND ME BOOKING NUMBER. They tell me that ill loose the 1200 dollars if I cancelled, because im on a waitlist. Total bull!
PLEASE Don't waste your time!
"TOO GOOD TO BE TRUE, DOES NOT EXIST".

June 30, 2025
Unprompted review
Rated 4 out of 5 stars

Bic Saha

These guys are sincere. If you want to save money and ready to wait until last moment to utilize the deep discounted fare you may try with them.

June 30, 2025
Unprompted review
Rated 1 out of 5 stars

Avoid!

Avoid! Definitely a scam! Don't believe the fake reviews – – note that the "good reviews" all look the same -- they just mention someone's name and not a whole lot of details.

What this company seems to do is they rope you in with too good to be true fares. The fare they quoted me was half the typical price. Then once you think you reserved a flight They drag it out for 5 or six days even. I thought I booked a flight on a Monday and they kept sending me emails throughout the week letting me know they were "working on things"; finally on Saturday over five days later They "canceled my reservation" (of course I never had a real reservation to begin with). The good news is they didn't charge my credit card but they strung me along for over five days during which time I could've been actually booking a real ticket. When I asked to go ahead and cancel after a few days with no actual ticket, they told me I couldn't cancel that there would be a cancellation fee and that I was on a waitlist. Total bull!
Don't waste your time!

June 29, 2025
Unprompted review
Rated 5 out of 5 stars

Jessica Davis

Jessica Davis, the travel agent was very patient, nice and helpful and did everything she could to get me the best ticket, suited to my requirements.

June 30, 2025
Unprompted review
Rated 1 out of 5 stars

I should have read the reviews

I should have read the reviews! Amber was so loud and kept talking over me. She was totally scamming me, and she didn't like it when I accused her of it, but a scammer is a scammer. Stay away from these people I will be calling the BBB also and will also call Delta to see if they know what these people are trying to do to honest folks!!

June 28, 2025
Unprompted review
Rated 5 out of 5 stars

Austin provided exceptional care and…

Austin provided exceptional care and compassion about my situation. He was amazing and deserves a rise he went above and beyond to help me during my grieving period of a family member who's funeral i wasn't able to attend due to the ticket mishap. And fees going sky high. Austin is an asset for your company. Make him a manager his compassion and understanding is above any rating i could give...

June 25, 2025
Unprompted review
Rated 1 out of 5 stars

SCAM ALERT...RUN RUN RUN

SCAM ALERT...RUN RUN RUN.....Please do yourself a favor and read the reviews. All of them. Scammers. They will give you a great airfare $$ on Kayak search engine or others possibly and call you a couple of hours after the booking is paid for to remind you that you can now "UPGRADE". The upgrade allows you to bring a carry-on as the price originally quoted does not include a carry-on nor can you even pay for any checked luggage
Our original co$t was $622 p/ ticket. They charged us an additional $598 PER PERSON to upgrade to "possibly sit next to each other", bring 1 carry-on each and pay for any checked baggage.
Just like normal economy flight charges.
Turned out they pocketed over $350 they charged above and beyond American Airlines.
STAY AWAY also VERY hard to understand on the phone (all three that I spoke with) but supposedly his name was Eddie Clark...LO...NOT !!!

June 24, 2025
Unprompted review
Rated 1 out of 5 stars

Scam Company

Don’t buy anything from them. Unless you have no baggage, they will have a massive up charge in fee that is about 2x more than you find on a normal site for any kind of baggage, carry and check in. There special “promotional fee” only applies if you have no luggage of any kind.

May 10, 2025
Unprompted review
Rated 3 out of 5 stars

Daniel Wilson was awesome in assisting…

Daniel Wilson was awesome in assisting us with our flight requests. He was very concerned and positive that Frontier could handle our requests. I wish we could deal with more people like him. Now the bad news they changed our flight to an earlier flight and we are not sitting together. Very disappointed they did this without any options for us. We set this up 4 months in advance. Very poor

February 22, 2025
Unprompted review
Rated 1 out of 5 stars

Buyer beware scam

This company is a scam. You purchase the ticket online they call and tell you even though you paid for economy the ticket is less than economy. You can’t pick a seat and you can’t get your ticket online. You have to show up 4 hours early.
I told them I don’t want the ticket it’s not what they are advertising. Amber says you can’t cancel, I tell her it says on the paperwork once the ticket is issued and the ticket has not been issued so I can cancel. Do not buy from this company.

June 22, 2025
Unprompted review

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