. Reviews 3,842

TrustScore 4 out of 5

4.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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See what reviewers are saying

Rated 1 out of 5 stars

Article did not fit although it was written for the model on the website. FD Ricambi refuses to overtake the shipping costs for returns although we described the situation and already did not send an... See more

Company replied

Rated 5 out of 5 stars

The ordering and delivery process to Cape Town was seamless and efficiently processed. It is the second time in 4 years that I've had excellent service from you. Thank you for helping us keep our b... See more

Rated 5 out of 5 stars

Because they did their job professionally and as promised. Even went out of their way to make my part arrive in 1 day because i needed it for APK appointment. Amazing experience.

Rated 5 out of 5 stars

FD Ricambi and notably Marianne have helped me fantastically with correcting an error in ordering parts , I made several years ago. Marianne went out of her way to help en ensure that I the error was... See more

Company details

  1. Auto Parts Store

Written by the company

FD Ricambi werkt niet langer samen met Trustpilot. Wij hebben besloten geen gebruik meer te maken van Trustpilot, omdat de kosten van de dienst en de manier waarop reviews en scores worden weergegeven volgens ons niet langer in het belang zijn van onze klanten. Wij vinden het belangrijk dat klantbeoordelingen een zo duidelijk en actueel mogelijk beeld geven van de ervaringen met FD Ricambi. Daarom verwijzen wij bezoekers voortaan naar onze Google Reviews, waar klanten hun ervaringen rechtstreeks kunnen delen en bekijken. Met vriendelijke groet, FD Ricambi Customer Service team


Contact info

4.1

Great

TrustScore 4 out of 5

4K reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 1 month

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Rated 3 out of 5 stars

Packaging + relay point

Packaging can be more robust+ the deliveryman (GLS) does not offer a delivery solution in a relay point.

October 11, 2021
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Reply from .

Thank you for your feedback.

We try to use packaging that protects our products as good as possible. We take this seriously, we want our products to arrive without damage.

If you had issues with packaging, please send an email with a photo to sales@fdricambi.com and we will make sure we review the packaging and learn from it for the future.

If you had any damage, we will try to find a solution together with you.

Team FD Ricambi

Rated 4 out of 5 stars

Nice quality

Nice quality. All the parts arrived as ordered. Good packaging.
However, Tigerettes os too much tome to send the package, even if the faster and expensivest has been choosed and payed.

September 4, 2021

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