FDstore Reviews 

1
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TrustScore 3 out of 5

3.2

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Company details

  1. Dairy Farm Equipment Supplier
  2. also in
  3. Agricultural Machinery Manufacturer
  4. Agricultural Service Supply Agency
  5. Dairy Farm
  6. Farm Equipment Supplier

Written by the company

Il primo sito e-commerce completo per il mondo lattiero-caseario. Ingredienti, packaging, attrezzature e macchinari per il settore caseario.


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3.2

Average

TrustScore 3 out of 5

1 review

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3.2

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Rated 1 out of 5 stars

lies and delay

i told them to buy there if they can guarantee a delivery-period.
they agreed to that. and then all the mess started.
i got the first mail, that there is a delay.
then i got told, that it will be delivered via express-delivery in 2-3 days because of the delay.
then i got the message from them that the items are on delivery - which was a lie.
more than 3 days later the items went on real shipment.
instead of more than 2-3 days its over a week now that i am waiting for my items and they are still not here.
what is really disgusting is, that they didn't tell me anything about the later shipment. i had to ask again and again and just got the tracking number - they were not telling me anything about the delay.
it's really sad to get treated and lied to like this

March 13, 2024
Unprompted review
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Reply from FDstore

dear Andi, we are very sorry for your disappointment. Unfortunately you ran into a series of misfortunes: initially a series of unplanned transport strikes and then the illness of our colleague who followed your order. This unfortunately caused delays and lack of communication. We are so sorry for what happened; we hope, in the future, to be able to demonstrate our precision and speed to you!

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