Feelwells Reviews 347

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 73 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, particularly the food and treats, noting that their pets thrive on them and experience improved health. The delivery service is frequently highlighted for its speed and efficiency, with many appreciating the prompt arrival of their orders. Additionally, the customer service receives widespread acclaim for being excellent, supportive, and communicative. However, some people were dissatisfied with the delivery speed, attributing occasional delays to the courier service.

What people talk about most

Product

Users describe positive interactions with product. Customers consistently praise the quality of the products,... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the high quality of the... See more

Delivery service

Customers consistently express satisfaction with the delivery service. Many reviewers highlight the speed and... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the excellent service,... See more

Customer service

Reviewers highlight positive aspects of customer service. Customers consistently praise the excellent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My Border Terrier is Gluten intolerant. I contacted Helen at Feelwells and she sent me some samples of their cold pressed food along with some wet food and postbiotics. My dog absolutely loves the col... See more

Rated 5 out of 5 stars

This is an excellent company providing support and easy communication about feeding management for dogs. We have a border terrier who has a sensitive tummy. It has taken quite a few weeks to transitio... See more

Rated 5 out of 5 stars

We have a border terrier with CECS, Helen from Feelwells sent us some free samples to try- cold pressed food, wet food, postbiotics and about five bags of treats - what generosity. The products are g... See more

Rated 5 out of 5 stars

Always arrives quickly and is always well packed. Wet food is excellent and comes in smallish tins - enough for one meal for a small dog, so very easy if you’re away on holiday. Everything is high qu... See more


Company details

  1. Pet Store

Written by the company

Feelwells - Treat your dog well


Contact info

4.9

Excellent

TrustScore 5 out of 5

347 reviews

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Asks customers to review

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Rated 5 out of 5 stars

Tasty food and fast delivery.

My Name is George, I'm a Border terrier and I have a little brother called Eddy. I can eat anything but he always gets an upset tummy. It's been hard for mumsey to find food that we both enjoy. We have been on cold press duck for over a month and we are loving it. We also loved our free treats! The delivery was also quick! We would recommend feelwells. Thank-you from George and Eddy.

January 27, 2023
Rated 5 out of 5 stars

Teddy is a Feelwells Fan.

Teddy, 5 has grown up with Feelwells which we use as Hero treats on shared breaks, training and bedtime.

Following the guides his weight and well-being are so far stable.

Ordered Wednesday, received Friday am. Tail wagging soon after.

January 4, 2023
Rated 5 out of 5 stars

Great products, great customer service!

Quite apart from their products, which my dogs love, their customer service is second to none. A very fair pricing policy and a prompt response when I have had occasion to contact them. Living where we do, we have experienced dreadful problems with one of their regular couriers (Evri) so requested a change. This happened without a fuss and I can’t thank Helen enough

January 7, 2023
Rated 5 out of 5 stars

Easy to order and great communication

Easy to order, great communication on the order process and despatch day. This was followed on by the courier who notified me that they had my parcel and gave me a date and time of delivery.

December 28, 2022
Rated 5 out of 5 stars

Brilliant customer service and fantastic food!

I had to change my dogs diet and after much research found Feelwells Cold Pressed Duck. Helen sent me a sample which she loved and she is now thriving on this as her regular diet. Fantastic customer service always, wonderful to deal with an independent family run business, thank you!

December 29, 2022
Unprompted review
Rated 5 out of 5 stars

Great family business

Reliable delivery, and my dogs really enjoy their Feelwells kibble. I’m happy to support such a caring, family business

November 30, 2022

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