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Felcorp Support Reviews 6

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TrustScore 4 out of 5

4.2

Business to Business Service
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Company details

  1. Business to Business Service
  2. Business Administration Service

Written by the company

Felcorp Support is a specialized business process outsourcing (BPO) company that offers offshore outsourcing services to financial services businesses worldwide. Whether you require a small team of two or a larger team of twenty, our BPO solutions are customized to fit your specific industry needs and systems. Operating in the Philippines and India, we provide the benefits of offshore outsourcing while handling the complexities of staff procurement, management, HR, and performance. Our services span various industries and functions, including insurance, financial services, financial planning and wealth management, tax accounting, bookkeeping and payroll, call center operations, and customer service outsourcing. Our team of experts oversees every aspect of your BPO journey, from staff procurement to workflow management and software implementation. We tailor our services to meet your specific requirements and back everything up with real-time reporting, ensuring you receive data-driven results. To ensure a smooth transition, we offer a streamlined onboarding process guided by our team of implementation specialists. These experts work closely with you to understand your specific needs and integrate our solutions seamlessly into your existing systems. They provide hands-on support during the initial stages, from setting up workflows to training your team, ensuring that your business operations continue with minimal disruption. Let's face it, BPO operations are significant commitments in terms of time and money. Each business has unique goals and systems, making a one-size-fits-all approach impractical. That's why at Felcorp Support, we start every partnership with a comprehensive goal-setting and KPI program to capture your expectations and requirements precisely. Join the 100+ businesses that have thrived with Felcorp Support. Let us help you design and implement a practical BPO solution that delivers more results,less headaches.

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Contact info

4.2

Great

TrustScore 4 out of 5

6 reviews

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Rated 5 out of 5 stars

Great to work with

Felcorp worked with us to understand our business and develop processes that are tailored to our specific needs. They consistently deliver accurate and timely advice documents that align with our expectations and compliance requirements. They welcome feedback, using it to refine their approach and enhance efficiency. Overall, Felcorp has proven to be a reliable partner, committed to continuous improvement and delivering strong outcomes for our business.

March 25, 2026
Unprompted review
Rated 5 out of 5 stars

Neeraj Kumar Feedback Review

Neeraj is great to work with. He is smart. He raises good queries. He is efficient, and works well to turn jobs around quickly.
He takes feedback on well, asking good questions, and has adopted our practices and procedures in his stride (I am pretty fastidious with the workpapers and he has been great in getting me what I needed).
His communication every day was good – I always knew what he was working on and where the jobs were at. And they were produced to a high standard.
He joined us in our team training and team meetings, and it was valuable having his input with the team. He developed relationships and had interaction with all the team members.
I also thoroughly enjoyed having him part of the team and getting to know him. Seeing pictures of his beautiful family and enjoying his sense of humour.
If he does leave MCA, finding FT work with another client, I am truly sorry to see him go.

Our experience with Felcorp, especially with Neeraj as part of our team, has been very good.

November 7, 2024
Rated 5 out of 5 stars

The level of staff produced

The level of staff produced, open transparency with what is going on in the office in India. The staff talk highly of the organisation means I am comfortable that the organisation is not a sweat shop.

November 7, 2024
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Reply from Felcorp Support

Thank you very much. We're glad that your first foray into offshore outsourcing has been successful.

Rated 5 out of 5 stars

great company

great company, Toby is really professional and his team are fantastic. They are all senior accountants with great experience for quality.

November 7, 2024
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Reply from Felcorp Support

Thank you very much for your continued support. We're always to happy to go that extra mile and make sure your needs are sufficiently met.

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