Fenityfashion Reviews 

162
TrustScore 4 out of 5

3.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 134 reviews, reviewers had a great experience with this company. Customers consistently praise the products, highlighting their stylish designs and the high quality of materials. Many people appreciate how well the items fit, often receiving compliments when worn. Reviewers frequently mention the excellent customer support, describing staff as friendly, professional, and helpful. However, some customers also noted significant issues with order fulfillment and delivery, including items not being received or experiencing prolonged delays without updates. A few other people also felt that customer service was unresponsive and unhelpful, leading to difficulties with returns or resolving order problems. Additionally, some reviewers reported concerns about product sizing running small and the quality being lower than expected.

What people talk about most

Product

Customers consistently note positive experiences with product, praising the beautiful designs, high quality,... See more

Quality

People report positive experiences with quality, often describing items as gorgeous, stunning, and made with... See more

Order

Users describe ambiguous interactions with order, with many customers expressing significant dissatisfaction... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service, with many customers experiencing significant... See more

Customer service

Reviewers highlight ambiguous aspects of customer service, with many expressing significant dissatisfaction.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I purchased a stylish outfit through the online platform. Support replied quickly when I asked about shipping. The support team was friendly and professional. Pricing felt justified by the quality. Ev... See more

Rated 4 out of 5 stars

I ordered a fashion set from the website. Response time was fast when I contacted the team. Support was polite and informative. The price was fair for the quality received. Everything went smooth from... See more

Rated 4 out of 5 stars

Ordered the Paloma dress for New Years, and it came as expected. Even tho it has a low cut it looked really flattering, as I used double sided tape on my chest. I have just ordered their Naomi skirt a... See more

Rated 4 out of 5 stars

Everything I ordered looks amazing and fits just right. The colors are vibrant and the fabric feels nice. I’ve already worn it several times and get compliments every ti


Company details


Contact info

3.8

Great

TrustScore 4 out of 5

162 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 9% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.8

All reviews

(162)

127 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Everything is so perfect

Everything is so perfect! The package got delivered in time and everything went as it should have. The dress was in perfect condition and it looked exactly as in the picutre. The size fits perfectly and looks amazing. Thank you for the great experience.

January 25, 2026
Unprompted review
Rated 1 out of 5 stars

BUYER BEWARE OF THIS SITE

I ordered a dress for my daughter, we followed the measurements and it was WAY TOO SMALL. The Monique. I sent two emails about returning and NO RESPONSE. Also, I am unable to review the dress online. Did they limit my ability to review due to the return request? Possibly. Stay away. Way too expensive, cheap, and they DO NOT HONOR their dress policy.

January 29, 2026
Unprompted review
Rated 5 out of 5 stars

Green Gaia Dress 🤭🤭

AHHH I GOT THE GREEN GAIA DRESS IN XS AND I LOVE ITTT!! It hugs the figure so well but be aware the cup size is quite small - I’m a big B/small C and it fits perfectly. Super thick and heavy quality too - can’t wait to wear it at prom 🥹🥹🥹

February 22, 2026
Unprompted review
Rated 5 out of 5 stars

I had a great experience shopping from…

I had a great experience shopping from this online store! The dress I ordered is absolutely beautiful, high quality, and fits perfectly. The delivery was fast, and everything arrived just as described. I’m very happy with my purchase and would definitely order again. Highly recommended!

January 5, 2026
Unprompted review
Rated 4 out of 5 stars

I purchased a stylish outfit through…

I purchased a stylish outfit through the online platform. Support replied quickly when I asked about shipping. The support team was friendly and professional. Pricing felt justified by the quality. Everything went smooth without complications.

January 12, 2026
Unprompted review
Rated 4 out of 5 stars

Ordered the Paloma dress for New Years

Ordered the Paloma dress for New Years, and it came as expected. Even tho it has a low cut it looked really flattering, as I used double sided tape on my chest. I have just ordered their Naomi skirt and am waiting for it to be delivered!!

January 6, 2026
Unprompted review
Rated 4 out of 5 stars

I ordered a fashion set from the…

I ordered a fashion set from the website. Response time was fast when I contacted the team. Support was polite and informative. The price was fair for the quality received. Everything went smooth from checkout to delivery.

January 13, 2026
Unprompted review
Rated 5 out of 5 stars

I purchased an outfit through the…

I purchased an outfit through the online store. Customer support replied within a short time. The quality of support was helpful and professional. Prices matched the value of the product. Ordering and delivery were smooth.

January 22, 2026
Unprompted review
Rated 5 out of 5 stars

I used the website to order a dress…

I used the website to order a dress online. The response time was quick when I reached out with a question. Support was friendly and clear in communication. The pricing felt reasonable for the style offered. The entire order process went smooth.

January 7, 2026
Unprompted review
Rated 1 out of 5 stars

Never received items and customer service is the worst

They over declared the value of my items and because of their mistake it was stuck at customs. Delivery company said Fenity needed to reach out to them to amend the mistake but after months of trying to contact fenity, they just can't be bothered to respond or do something. Never even offered a refund for items that I never received. It's a scam. PLEASE AVOID.

April 2, 2025
Unprompted review
Rated 1 out of 5 stars

Scam - Order never dispatched

This is a scam company, please avoid ordering from here!
After the order, they'll relatively quickly create a shipping label, so you will receive an email which shows tracking with DHL. However, they will never dispatch your order, meaning the tracking will never update.
I paid express shipping 14th of December, meaning my order should have arrived late December in time for my birthday event. It is the 1st of February, and the order has never had updated tracking.
You'll realise after ordering there is no real way of contacting the company other than the website chat (with no people online to answer your queries). They may respond every once in awhile, some hours later, saying they are looking into it to never get back to you. They will also block you on Social Media if you attempt to warn others.
I am now going through the bank to dispute the transaction. Avoid yourself the hassle - don't order from here.

December 14, 2025
Unprompted review
Rated 1 out of 5 stars

No dress received and no communication

I ordered a dress in November and have still not received it. The tracking number I was sent has not been registered with the courier company. I’ve written several emails with very minimal communication. I’ve asked for a refund and no response…. Now I’m reading reviews below and it seems like a common occurrence sadly..

January 10, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look