Fen Regis Trophies Reviews 

945
•
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 103 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally helpful staff and efficient communication provided throughout the entire ordering process. People note that the team is always responsive and ensures design proofs are carefully reviewed and confirmed before engraving begins. Consumers are also extremely pleased with the high quality of the custom products and their beautiful presentation boxes. Reviewers consistently highlight the impressively fast delivery times, noting that orders arrive securely packaged even when managing tight deadlines. Buyers state they would happily use this reliable service again and strongly recommend it to future clients.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the exceptional quality and... See more

Service

Reviewers express strong satisfaction regarding the service, frequently highlighting the prompt communication... See more

Quality

Clients share positive opinions on quality, consistently highlighting the beautiful glassware and stunning... See more

Staff

Customers expressed great satisfaction with the staff, frequently highlighting their helpfulness,... See more

Delivery service

Reviewers highlight positive aspects of delivery service, consistently expressing immense satisfaction with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’m genuinely impressed by Fen Regis Trophies. They turned around my order in just three days, and not only was everything spot-on—they even sent proofs beforehand to make sure it was exactly what I w... See more

Rated 5 out of 5 stars

Enquired online about delivery times and received an emailed response within an hour, so excellent. Placed the order and emailed my required text and by 9 the following morning I had the proofs... See more

Rated 5 out of 5 stars

It was a great experience ordering from Fen Regis. We were working to quite a tight deadline to design and receive the trophies, but the team managed to pull together exactly what we were looking for... See more

Rated 5 out of 5 stars

As they have been in past years, Fen Regis Trophies continues to be incredibly reliable and helpful when it comes to managing the trophies for my college's annual regatta. They were attentive to chang... See more


Company details

  1. Trophy Shop
  2. Glass Engraver
  3. Promotional Item Store
  4. Promotional Products Supplier

Written by the company

Suppliers of Engraved Glass Awards & Glass Trophies. All Glass Awards & Glass Trophies are supplied with your personalised engraving detail including logo's. Fast, high quality sevice with free engraving and free delivery on orders over £90.00


Contact info

5.0

Excellent

TrustScore 5 out of 5

945 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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5.0

All reviews

(945)

99 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Exceptional product and service

The service was outstanding, from my first phone call and email on the Wednesday, received proof at 7am on the Thursday morning, to delivery of the product, Friday. The end product was perfect. Exceptional service and product.

August 26, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service from Fen Regis…

Excellent service from Fen Regis Trophies from start to finish. The customer service was outstanding, and nothing was too much trouble. Communication was prompt, the order was handled efficiently, and the finished product exceeded expectations. I couldn't have asked for better customer service and would highly recommend them.

September 3, 2026
Unprompted review
Rated 5 out of 5 stars

So easy

So easy, the gentleman I spoke with was so helpful.
Prompt service and delivery. Hassle free!

August 11, 2026
Unprompted review
Rated 5 out of 5 stars

5 star service you can't beat

We found the perfect trophy from Fen Regis but sadly when it came to engraving it, there was a major issue with the trophy itself. No problem though, Andrew and Scott went above and beyond to get us the next best trophy and in record time. That then arrived damaged due to the delivery company, not Fen Regis's fault. Andrew and Scott once again jumped into action and got a replacement trophy to us in a couple of days.

This is a 5 star review because you can't beat service like this. There were issues that were out of the companies control but they went above and beyond to get it sorted. I was reassured every step of the way and my deadline for the trophies arrival wasn't affected. Buy with confidence as the service and product are amazing.

July 17, 2026
Unprompted review
Rated 5 out of 5 stars

Quality

Good service. Amazing product. Ordered and delivered in a very quick time.
Quality quality quality. 100%

August 6, 2026
Unprompted review
Rated 5 out of 5 stars

Great product and service!

Great product and service - will definitely use again, thanks! The whole process was easy and efficient and the winners were impressed with the trophy.

July 2, 2026
Unprompted review
Rated 5 out of 5 stars

Oustanding service as usual from Andrew…

Oustanding service as usual from Andrew and the team at Fen Regis Trophies ! we use them every year for our annual travel agent awards and always facilitate our order with great communication, quickness and professionalism

July 1, 2026
Unprompted review
Rated 5 out of 5 stars

Great Custom Award Service

I ordered a custom corporate award from Fen Regis and I was highly impressed. From the customer service, to the design, quality of the product received and the quick delivery, every element was fantastic. I had a few questions and design tweaks and the team were more than happy to help and very responsive, particularly Andrew. I definitely recommend the company & will be returning in the future for any custom awards.

May 11, 2026
Unprompted review
Rated 5 out of 5 stars

I enquired about having some bespoke…

I enquired about having some bespoke glassware made for an event we were hosting for the first time, as I thought it would be a lovely finishing touch. It was a last-minute request, which really put Andrew and his team to the test, but they exceeded all expectations.

From start to finish, the service was reliable, professional, and incredibly efficient. We received the finished pieces within just 48 hours and were absolutely delighted with the quality and the final result.

I wouldn't hesitate to recommend Andrew and his team, and I won't be using anyone else for my bespoke glassware needs in the future.

July 1, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, we have used Fen Regis Trophies for over 5 years and wouldn't go anywhere else. They are extremely professional and have a high level of care and attention to detail. The glassware itself is beautiful—high quality, well packaged, and exactly as described. I was late ordering this year but they still delivered in plenty of time. I highly recommend them.

June 19, 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding quality and service every time

The Fishermen’s Mission has used Fen Regis Trophies for over ten years, and we have always been incredibly pleased with both their products and service.

They produce the awards we present to supporters at our AGM, as well as occasional staff recognition awards, and the quality is consistently outstanding. Their attention to detail during the proofing process is excellent, communication is always friendly and helpful, and orders are completed within a fantastic timeframe.

Every award arrives carefully packaged and well protected for delivery. Andrew and the team are a genuine pleasure to work with, and we would have no hesitation in recommending Fen Regis Trophies. - Dean Lawrence on behalf of the Fishermen's Mission.

June 12, 2026
Unprompted review
Rated 5 out of 5 stars

Great experience

Andrew was a delight to work with. Understood our requirements and was very efficient and supportive.

We are delighted with our trophies for our NHS Staff Excellence Awards. Thank you.

June 24, 2026
Unprompted review

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