FENTON PACKAGING LIMITED Reviews 

32
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Been with Fenton Packaging for a few years now. Although I speak to most office staff, Claire is our dedicated contact. No question, order, request for help, or detail is ever missed. Claire help... See more

Company replied

Rated 5 out of 5 stars

We have purchased our can requirements from Fentons for many, many years and always receive a friendly, first class, reliable from Karen and Melissa. Well done both for providing us with a great... See more

Company replied

Rated 5 out of 5 stars

Fenton Packaging are GOLD We have dealt with them with what seems like forever! Julie is our go to and we cannot rate or praise her highly enough, last minute orders? never a problem, they a... See more

Company replied

Rated 4 out of 5 stars

Claire has been wonderful. Quick to respond and very helpful. However, on the occasion we couldnt get hold of Claire, it was a different experience. Good quality product though, promptly delivered and... See more

Company replied

Company details

  1. Packaging Company
  2. Packaging Store
  3. Plastic Wholesaler
  4. Staple Food Package
  5. Warehouse

Written by the company

Fenton Packaging Solutions is a true service-oriented business, and we specialise in sourcing and supplying a wide range of innovative and sustainable containers for powders, granules, pastes and liquids. Our product portfolio includes metal, plastic, flexibles, Bag in Box, fibreboard and cardboard packaging. We have a long history supplying packaging into UK industry sectors including food & dairy, pharmaceutical, chemicals, detergents, coatings & inks, resins, adhesives, and oils & lubricants. We are committed to helping our customers source quality packaging that is not only fit for purpose but also packaging that is sustainable. Established in 1945, originally as a metal packaging manufacturer, we have over time transitioned into the business that we are today. In 2022, the company rebranded, changed our logo and moved to our current home at Kinetic 45 in Leeds. As a company Fenton Packaging Solutions is proud to be an active member of leading UK trade associations, such as the British Coatings Federation and the Food Service Packaging Association


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

32 reviews

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4.7

All reviews

(32)

32 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fenton are fabulous!

Fenton are fabulous and would highly recommend! We started working with them this year and it's been such a positive experience, the team are lovely, engaging and super helpful - it's a true partnership with a focus on building & maintaining and great relationship!

November 27, 2025
Unprompted review
FENTON PACKAGING LIMITED logo

Reply from FENTON PACKAGING LIMITED

Hi Laura, thanks so much for your great review. We're so pleased to know your experience with us has been positive, and we look forward to working with you for many years to come!
Regards,
Alex, Sales & Service Manager

Rated 5 out of 5 stars

We have used Fentons for a long time…

We have used Fentons for a long time now and always receive great customer service and prompt delivery and they are always accommodating when anything is needed urgently.

November 17, 2025
Unprompted review
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Reply from FENTON PACKAGING LIMITED

Hi Lee, thanks for your positive feedback. We're delighted to know we deliver for you time and time again. Your loyalty is so valuable to us.
Regards,
Alex, Sales & Service Manager

Rated 5 out of 5 stars

Always a good service and friendly…

Always a good service and friendly staff who are always happy to help.

October 13, 2025
Unprompted review
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Reply from FENTON PACKAGING LIMITED

Thank you for your feedback! Your kind words about our team mean so much and we're delighted to provide you with a good service.
Regards,
Alex, Sales & Service Manager

Rated 5 out of 5 stars

We have purchased our can requirements…

We have purchased our can requirements from Fentons for many, many years and always receive a friendly, first class, reliable from Karen and Melissa.

Well done both for providing us with a great service

October 1, 2025
Unprompted review
FENTON PACKAGING LIMITED logo

Reply from FENTON PACKAGING LIMITED

Hi Enid, thanks for your loyalty and sharing your positive feedback. We pride ourselves on our customer experience so I’ll be sure to let Karen and Mel know how valued they are by their customers!
Regards,
Alex, Sales & Service Manager

Rated 5 out of 5 stars

Excellent packaging distribution

I work as a buyer in the manufacturing industry and have dealt with Fenton over more than a decade. They have always excelled in supplying different types of packaging and are also happy to help when other suppliers let us down.
My current contact, Lee Mayer, is very knowledgeable, approachable and keen to take feedback when something needs to be addressed. Overall, a very recommendable company to do business with.

November 12, 2025
Unprompted review
FENTON PACKAGING LIMITED logo

Reply from FENTON PACKAGING LIMITED

Thank you for your continued support and kind words! We’re delighted to have been able to help over the years and truly value your loyalty.
Regards,
Alex, Sales & Service Manager

Rated 5 out of 5 stars

Customer Satisfaction

Been with Fenton Packaging for a few years now. Although I speak to most office staff, Claire is our dedicated contact.

No question, order, request for help, or detail is ever missed. Claire helps with amazing pricing when asked and goes above and beyond, even down to the little details. She courteously calls to see if we need anything, and with her happy-go-lucky attitude, nothing is ever a problem or issue for Claire to solve or help with. Even if it's a last-minute order, it's delivered next day in Scotland.

We will continue to stay with Fenton Packaging due to their high customer standards, great quality products, and competitive pricing, all while being looked after by Claire.

November 8, 2025
FENTON PACKAGING LIMITED logo

Reply from FENTON PACKAGING LIMITED

Thank you for your wonderful review. Claire is a valued member of our team, so it's great to know her customers think so too! We are so proud to be your packaging supplier and will continue to deliver an outstanding service to you.
Regards,
Alex, Sales & Service Manager

Rated 5 out of 5 stars

HIGHLY RECOMMENDED

We have been buying from Fentons for 25 years +.
Their service is great and Julie and Rob are always very helpful and accommodating
Here is to the next 25 years!

November 6, 2025
Unprompted review
FENTON PACKAGING LIMITED logo

Reply from FENTON PACKAGING LIMITED

Your loyalty means the world to us, thank you for trusting us to be your long term packaging partner. As you say, here’s to the next 25!
Regards,
Alex, Sales & Service Manager

Rated 5 out of 5 stars

Excellent service and reliable support.

I've been very impressed with the service from Fenton Packaging company. Julie and Rob are my main points of contact and are always friendly, efficient and quick to respond to any enquiries. Their support makes every order smooth and hassle-free.

November 5, 2025
Unprompted review
FENTON PACKAGING LIMITED logo

Reply from FENTON PACKAGING LIMITED

Thanks so much for your great feedback! Julie and Rob are highly valued members of our team, so it’s lovely to see our customers think that too.
Regards,
Alex, Sales & Service Manager

Rated 5 out of 5 stars

We have been ordering from Fenton for…

We have been ordering from Fenton for over a decade, and they’ve always been a trustworthy and reliable supplier. The team is always ready with practical solutions to meet our needs. Special thanks to Rob and Julie for their consistent help, professionalism, and outstanding support over the years.

October 29, 2025
FENTON PACKAGING LIMITED logo

Reply from FENTON PACKAGING LIMITED

Thanks so much for the wonderful feedback. Rob and Julie will be pleased to know how much of an impact they have. We are truly grateful for your loyalty and look forward to many more years to come.
Regards,
Alex, Sales & Service Manager

Rated 5 out of 5 stars

Fenton Packaging are GOLD

Fenton Packaging are GOLD

We have dealt with them with what seems like forever!

Julie is our go to and we cannot rate or praise her highly enough, last minute orders? never a problem, they are fulfilled and delivered ASAP.

We hope to continue this business relationship for many years to come

November 5, 2025
Unprompted review
FENTON PACKAGING LIMITED logo

Reply from FENTON PACKAGING LIMITED

Hi Sonya, what lovely feedback for Julie! She is very much a valued member of our team and it comes as no surprise to read she goes above and beyond. We are proud to be your go to packaging partner. Regards,
Alex, Sales & Service Manager

Rated 4 out of 5 stars

Good company to deal with

Always quick to respond to requests and a very friendly company to deal with.

October 23, 2025
Unprompted review
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Reply from FENTON PACKAGING LIMITED

Hi Darren, we pride ourselves on being responsive and friendly, so thank you for recognising that.
Regards,
Alex, Sales & Service Manager

Rated 5 out of 5 stars

Fenton are always helpful and reliable

Fenton are always helpful and reliable, with great communication and packaging solutions across the board. pleasure to work with

October 16, 2025
Unprompted review
FENTON PACKAGING LIMITED logo

Reply from FENTON PACKAGING LIMITED

Hi Joseph, thank you for your loyalty. We’re so pleased our team and products continue to deliver for you.
Regards,
Alex, Sales & Service Manager

Rated 5 out of 5 stars

I always find Fentons to be reliable…

I always find Fentons to be reliable and quick to respond to any issues we face. Claire is always on hand to assist in a professional and pleasant manner.

October 15, 2025
Unprompted review
FENTON PACKAGING LIMITED logo

Reply from FENTON PACKAGING LIMITED

Hi Chell, thanks for your positive feedback! We're pleased to know you can count on us.
Regards,
Alex, Sales & Service Manager

Rated 5 out of 5 stars

We've always had a great experience…

We've always had a great experience with Fenton packaging. Reliable, quick & friendly

October 1, 2025
Unprompted review
FENTON PACKAGING LIMITED logo

Reply from FENTON PACKAGING LIMITED

Hi Natt, thanks for sharing your experience, we're proud to be helpful and responsive!
Regards,
Alex, Sales & Service Manager

Rated 5 out of 5 stars

Excellent!

I’ve been using Fenton Packaging Ltd for a while now, and I’m consistently impressed with their professionalism and product quality. Their team is always friendly, helpful, and quick to respond to any queries. Orders are processed smoothly and delivered on time.

It’s refreshing to deal with a company that genuinely values its customers and takes pride in what they do. I’d happily recommend Fenton Packaging to anyone looking for reliable packaging solutions.

October 7, 2025
Unprompted review
FENTON PACKAGING LIMITED logo

Reply from FENTON PACKAGING LIMITED

Hi Josh, we're so pleased you're happy with the quality of our products and we're delighted to know our customer service has lived up to your expectations. We truly value your business.
Regards,
Alex, Sales & Service Manager

Rated 5 out of 5 stars

Excellent Company

We have dealt with Fenton Packaging for many years
and always had a good working relationship.
Claire and Lewis who we now deal with are extremely customer focused and always do their utmost to provide the best customer experience.

October 8, 2025
Unprompted review
FENTON PACKAGING LIMITED logo

Reply from FENTON PACKAGING LIMITED

Hi Ann, thanks for your feedback! Particularly on Lewis and Claire, we're pleased to know they're providing an excellent service to you. We look forward to many more years to come.
Regards,
Alex, Sales & Service Manager

Rated 5 out of 5 stars

Well-priced, efficient and courteous

We have used Fenton Packaging for many years and always found them to be well-priced, efficient and courteous. No complaints!

September 24, 2025
Unprompted review
FENTON PACKAGING LIMITED logo

Reply from FENTON PACKAGING LIMITED

Hi Scott, thanks for your feedback. We pride ourselves on our service so pleased to know it's made you stay loyal for all these years.
Regards,
Alex, Sales & Service Manager

Rated 4 out of 5 stars

Good quality product, promptly delivered

Claire has been wonderful. Quick to respond and very helpful. However, on the occasion we couldnt get hold of Claire, it was a different experience. Good quality product though, promptly delivered and they always remember the special part we need to make it all work. Good job.

October 7, 2025
Unprompted review
FENTON PACKAGING LIMITED logo

Reply from FENTON PACKAGING LIMITED

Hi Carrie, thanks so much for the lovely feedback on Claire. She is a valued member of our team so it comes as no surprise she's made such a positive impact. I'll be in touch regarding the communication you've highlighted.
Regards,
Alex, Sales & Service Manager

Rated 5 out of 5 stars

Fabulous Service and Delivery

From ordering to delivery Fentons are excellent.
I order all of my plastic milk bottles from Fentons, we were recently 'TIKTOKKED' and demand for our milk trebled over night, I required bottles and quick. Melissa understood the importance of my need and ensured bottles arrived within days of ordering which was fantastic. The delivery drivers are great too helping with unloading and always have a smile on. I wouldn't purchase bottles from anyone else.

October 1, 2025
Unprompted review
FENTON PACKAGING LIMITED logo

Reply from FENTON PACKAGING LIMITED

Hi Sally, we're proud to respond quickly to the needs of our customers. We're so glad you can rely on us and Melissa will be delighted to see her direct feedback, so thank you for shouting her out. Here's to more viral TikToks!
Regards,
Alex, Sales and Service Manager

Rated 5 out of 5 stars

Great company, Great People!

I’ve had the pleasure of working with Fenton for several years and can honestly say they are a fantastic team to deal with.

From every interaction, it’s clear they are genuine, approachable people who place a strong emphasis on quality and sustainability.

A great company with great people behind it. Highly recommended.

October 3, 2025
Unprompted review
FENTON PACKAGING LIMITED logo

Reply from FENTON PACKAGING LIMITED

Hi Richard, it's nothing less than a pleasure working with you too. We truly value the partnership we have with you, and look forward to many more years of working closely together.
Regards,
Alex, Sales & Service Manager

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