I love the lamp, the webshop was super, but! The hungarian company, which brougth the lamp was an absolut catastrophy. May be they are cheap, but As a deliver company, they are 0. Use GLS or even Hung... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The product selection is extensive. I was able to choose lamps that suited my needs from the range. At a reasonable price. Accurate, correct performance. Fast delivery.
Packaging was okay, all 15 lamps arrived without damage, delivery took some time (17 days), lamps are of good quality (I purchased lindby brand mostly), satisfied overall
I would like to see more lamps with white cables, but I found what I was looking for (with a little compromise). Customer service is good, they were kind, and helpful.
Company details
Written by the company
A Fény24.hu az Ön digitális kapcsolattartási pontja a fény és a világítás területén. Világítási ötleteinkkel nemcsak fényesebbé, hanem szebbé is tesszük környezetét! Több mint 400 márka változatos és sokoldalú választékát kínáljuk Önnek - lámpákat és lámpatesteket minden ízlésnek, minden igénynek és minden költségvetésnek. A tökéletes világítási hangulatért minden alkalomra, hogy növeljük a jó közérzetét. A Fény24-nél tanácsadói szolgáltatást és szakmai szaktanácsadást kínálunk üzleti ügyfeleinknek is, rugalmas fizetési módok közül választhat a hitelkártyás illetve Paypalon keresztül, és kiváló szállítási élményben részesülhet.
Contact info
Rabanusstraße 14-16 , 36037, Fulda, Germany
- info@feny24.hu
- feny24.hu
4.2
Great
2K reviews
Asks customers to review
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I recommend this webshop.
Good products, easy webshop, precise and speedy delivery.
September 27, 2025
Great customer support
Quality product. Arrived incomplete, but thanks to the great customer support I received the missing parts in a few days.
September 16, 2025
Fény24 is great!
I love the lamp, the webshop was super, but! The hungarian company, which brougth the lamp was an absolut catastrophy. May be they are cheap, but As a deliver company, they are 0. Use GLS or even Hungarian Posta, just not Gebrüder Weiss.
September 19, 2025
I have an old lamp
I have an old lamp, wich has the same construction and a part of this old lamp went wrong (it's broken). I was wery happy, because the part of the new lamp was completely suitable to the old one. Even more it was possible to make operate both the old and the new lamp. It's very good.
I'm statisfies
September 19, 2025
The selection is extremely good
The selection is extremely good, the prices are reasonable, and the administration regarding the problem was very correct, which I am grateful for.
September 12, 2025
high quality
It’s not cheap, but really high quality what i’ve got. I’ve ordered glass lamps and they are beautiful. There wasn’t problem with the shipping..
September 17, 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Fény24.hu
Kedves Ügyfelünk!
Köszönjük, hogy időt szakított véleményének megírására.
Telefonos szolgáltatásunk néhány napig nem volt elérhető.
Üdvözlettel
Fény24.hu
more than 2 months delivery time
I placed an order at the end of July 2025 and received it after September 10, 2025 :-( The product was stated on the website to be delivered in a few days.
September 4, 2025
Reply from Fény24.hu
Kedves Ügyfelünk!
Köszönjük, hogy időt szakított véleményének megírására.
Elnézést kérünk a kellemetlenségekért.
Cégünk fokozatosan dolgozik a gyorsabb kiszállítás érdekében.
Üdvözlettel
Fény24.hu
Good shopping, but tricks with bulbs
I had a very positive shopping experience overall. The advanced filtering options made it easy to navigate the extensive product selection and identify items that matched my needs and taste. I also appreciated the regular email updates regarding parcel preparation and shipping, which gave me confidence in the delivery process.
While the prices are generally above average, the webshop does offer unique lamps that are difficult to find elsewhere. During checkout, I was informed that bulbs were not included (which is fair), and the site suggested adding the appropriate bulbs to my order. However, I found the prices for these bulbs to be unreasonably high and decided to purchase them from another source.
When my parcel arrived, I noticed empty bulb packaging inside the box, with no bulbs included. This strongly suggests that the bulbs were originally part of the manufacturer’s packaging but had been removed before shipping. If this was done intentionally, I consider it a disappointing and inequitable practice on the part of feny24.hu.
August 22, 2025
Very nice customer service
Fast delivery. Very nice customer service. Tha products are good and the prises of them are reasonable.
I was super happy to buy from them.
August 22, 2025
Thank You!👌
August 12, 2025
I haven’t got the ordered items yet.
August 25, 2025
Reply from Fény24.hu
Kedves Ügyfelünk!
Köszönjük, hogy időt szakított véleményének megírására.
Elnézést kérünk a kellemetlenségekért.
Cégünk fokozatosan dolgozik a gyorsabb kiszállítás érdekében.
Üdvözlettel
Fény24.hu
Excellent quality
Excellent quality, quick service
However, no response from the customer service to emails
August 20, 2025
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