If you buy from this organisation be prepared to lose your money or claim from your credit card company. Ordered 50 bags of wood pellets and received 50 empty bags. This is a fraudulent company. You h... See more
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I ordered and paid in advance for a paternity test. The kit received was amateurish and did not correspond to pictures on web site. I was instructed to send sample to Vietnam. No envelope to send test... See more
On the 20th June Google indicated this business had CLOSED. However, on June 21st it appears to be back open again. Regardless, if you purchase goods from them your bank statement will state you paid... See more
Company replied
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Company details
Contact info
9-11 Duke Street, IM1 2BB, Douglas, Isle of Man
- +44 20 3514 4634
- info@ferberenterprises.com
- ferberenterprises.com
1.7
Bad
96 reviews
Replied to 51% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
If you buy from this organisation be…
If you buy from this organisation be prepared to lose your money or claim from your credit card company. Ordered 50 bags of wood pellets and received 50 empty bags. This is a fraudulent company. You have been warned. At least Trust pilot has removed the fake positive reviews
March 28, 2026
Unprompted review
SCAM!!!!
SCAM!!!!
We wrote TestAankoop in Belgium to get investigations done!
March 19, 2026
Unprompted review
Fraudulant Organisation
This is Fraudulant Organisation or at best grossly neglient one with the worst client service known to man. Goods (sealant paint) took over two months to arrive and when it did the lid was completely of the tin and all the liquid has gone into a protective bag (not) and beyond. There was no tape on the lid which is grossly negligent as tape is placed over the lid of paint any time is moves out of a shop in my experience and if it is going by post it is a 100% necessity. To compound matters when you raise the issue with them it is radio silence, Never buy from this organisation.
February 4, 2026
Unprompted review
Definitely a scam
I ordered and paid in advance for a paternity test. The kit received was amateurish and did not correspond to pictures on web site. I was instructed to send sample to Vietnam. No envelope to send test tubes onwards was supplied. After not receiving any answer for weeks I began corresponding with them and I keep receiving standard replies ‘….we are working on it…’ After 6 months of trying I gave up. Definitely a scam.
July 4, 2025
Unprompted review
WARNING
WARNING: FRAUDULENT SHOP connected to other fake online stores!!!!
They sent me the wrong product. The first email sounded promising, saying they would send the correct product. After several weeks, they stopped responding and sent nothing. Of course, I lost my money.
November 3, 2025
Unprompted review
Suspected fraud.
I ordered specific types of oils from an online shop, but what I received was completely different (sunflower oil). When I tried to request a refund, the seller repeatedly refused.
What’s more concerning is that my payment was processed by Ferber Enterprises USA LLC, which is not the company shown on the website and was never mentioned during the checkout process. I only discovered this through Stripe afterwards.
This mismatch between the website and the company charging my card, combined with receiving incorrect products, makes the whole experience feel very misleading. I am currently disputing the transaction with my bank. Posting this so others are aware before buying.
October 5, 2025
Unprompted review
FAKE COMPANY
!!!!! scam company !!!!!
Beware of scam companies that withdraw money from your account immediately without sending your goods
September 17, 2025
Unprompted review
Reply from Ferber Enterprises
Hello Flemming Struckmann,
We are very sorry to hear about your experience. This is not the standard we strive for. Please contact our customer service with your order details so we can investigate and resolve the issue as quickly as possible.
Your satisfaction is important to us.
Best regards,
Ferber Painting Team
Ordered a DNA test from the UK to be…
Ordered a DNA test from the UK to be processed in Czech Republic. Zero service (UPS had to return the parcel and destroy it) and now (guess what), after several emails asking for a refund, no contact from them at all.
Their website should be obscured and they should not be allowed to trade. All 5 reviews are just fake. What does it take to make a fake review these days?
If good advice is rarer than rubies - today it's your lucky day: DO NOT TRUST THEM!
May 21, 2025
Unprompted review
Reply from Ferber Enterprises
Hello,
We are sincerely sorry for this situation. What you describe does not reflect our service standards.
To review your case and offer you a quick solution, could you please provide us with your order number or proof of purchase?
Upon receipt, we will process your request as a priority.
Please also update your review once you have received the solution.
Sincerely,
Jean Désiré
Total scam company
Total scam company - it is disappointing that they are allowed to operate a VISA payment scheme
June 26, 2024
Unprompted review
Reply from Ferber Enterprises
Good morning,
We would like to make it clear that our company operates in strict compliance with current regulations. We guarantee that we do not engage in any fraudulent activity. If you have any questions about our company, please contact us directly by email. We will be delighted to provide you with all the information you need and answer any questions you may have.
Thank you for your comprehension. Have a nice day!
Best regards,
The Ferber Enterprises team
Absolutely 100% a scam company
Absolutely 100% a scam company, they sell everything from DNA testing kits to water pumps for your vehicle. I bought an item, was sent a completely different item not even remotely close. They claim they sent me a better item than I bought so it's no issue and refuse to help. I've contacted my local authorities as well as reached out to a lawyer to see if we can get these scammers ended once and for all with a class action. We have been collecting a lot of data such as the owner, locations, employees names and information ECT..
July 4, 2024
Unprompted review
Reply from Ferber Enterprises
Good morning,
We would like to clarify some serious accusations you have made about our company. We are committed to treating all our customers with respect. Our company strives to provide quality services. Can you email us the details of your order? We are committed to reviewing your case and finding a solution. We have no intention of misleading our customers. If a mistake has been made, we will do our utmost to correct it quickly.
Thank you for your understanding and cooperation.
Best regards,
The Ferber Enterprises team
Wish I could zero star: STAY AWAY
Wish I could zero star. This is a banking scam acting for payments to various companies including StopMole. It's a rip off scam STAY AWAY
Ferber Enterprises have denied connection with StopMole, nevertheless my bank statement cleary shows payment made to Ferber Enterprises as acting for the StopMole scammers.
June 3, 2024
Unprompted review
Reply from Ferber Enterprises
Good morning,
We understand your frustration and sincerely regret that you have had a bad experience. However, we would like to reassure you that our company does not engage in any form of scamming. If you have any complaints or concerns, we recommend that you contact the company you ordered from directly.
Thank you for your understanding.
Best regards,
The Ferber Enterprises team
Buyer Beware - DODGY Business!
On the 20th June Google indicated this business had CLOSED. However, on June 21st it appears to be back open again. Regardless, if you purchase goods from them your bank statement will state you paid FERBER ENTERPRISES LEWES 57 which appears to be based in the USA. However, the goods they 'might' ship to you come from Luxembourg. The fact anyone is reading this Trustpilot review will because they have had an issue with Ferber Enterprises, or they've seen the negative Google reviews. There's a disturbing amount of people who claim to have been scammed.
June 20, 2024
Unprompted review
Reply from Ferber Enterprises
Good morning,
Thank you for your comment. We would like to clarify that our company is fully operational. All orders placed by our customers are delivered successfully. Please do not share any incorrect information.
If you have any questions or concerns regarding an order, please do not hesitate to contact our customer service department. We will be happy to assist you.
Best regards,
The Ferber Enterprises Team
Reply from Ferber Enterprises
Good morning,
First of all, we would like to thank you for your comment. We are committed to providing reliable and honest service to our customers. We ensure that all orders are processed with the utmost care and that all products are delivered in accordance with our quality standards.
We are very sorry to read that you have not received your product. To help us understand the problem, could you please email us to let us know which product you ordered?
Best regards,
The Ferber Enterprises team
Scam company !!
Scam company !!! Fake tracking number received. No response for messages.
May 3, 2024
Unprompted review
Reply from Ferber Enterprises
Good afternoon,
Our company operates transparently and in accordance with current legislation. We make it a point of honour to provide quality services to our customers.
To better understand the details of your situation, please contact us by email.
Thank you for your understanding. Have a nice day !!!!!!!
Best regards,
The Ferber Enterprise team
Complete scam company
Complete scam company. They take your money upfront, then the goods never arrive, then they fob you off with automated, anonymous messages and never return the money or deliver the goods. In my case, it was Ferber Painting. Stay well clear of these people. There are plenty of alternatives out there, so choose another one
April 4, 2024
Unprompted review
Reply from Ferber Enterprises
Good morning,
We would like to stress that we are not involved in the situation you have encountered.
There seems to have been some confusion in identifying the supplier with whom you have had problems. Customer satisfaction is very important to us. We are not involved in this situation.
If you have any questions, please do not hesitate to contact us directly by email.
Thank you for your attention.
Best regards,
The Ferber Enterprises team
Designer
Photographe
Vidéaste
Droniste
Logiciel Adobe photoshop. Adobe Premier pro. Adobe After effects. Adobe Illustrator. Adobe XD...
March 13, 2024
Unprompted review
Reply from Ferber Enterprises
Bonjour,
Votre enthousiasme et votre désir de travailler avec nous sont extrêmement gratifiants pour toute notre équipe.
Nous nous efforçons continuellement d'être un lieu de travail où les talents sont reconnus, où les idées sont valorisées et où l'innovation est encouragée. C'est grâce à des personnes comme vous, partageant notre vision et notre engagement envers l'excellence, que nous pouvons réaliser nos objectifs et continuer à grandir en tant qu'entreprise.
Si vous êtes intéressé par des opportunités de carrière au sein de notre entreprise, je vous encourage vivement à explorer les postes vacants disponibles sur notre site web ou à nous envoyer votre CV.
Cordialement,
FRAUD ALERT This company is 100% a…
FRAUD ALERT This company is 100% a scam. I had to claim through visa for a parcel I never received. I was told so many lies by this company as to despatch dates and delivery dates. Today I get an email from a french law firm stating they are taking me to court for an unpaid invoice. Incompetent springs to mind their own tracking from 2 separate couriers shows the parcel destination as being Amsterdam (DPD) and Royal Mail that they will notify when the item arrives in the UK. Should have just refunded guys that 40 Euros gonna cost you a lot of legal fees. See you in court. You know I might just travel to the hearing so you have to pay my expenses aswell
UPDATE: Despite publicly replying on Trust Pilot saying they wish to help and sort issues out etc Ferber Enterprises have done nothing. The only thing they have done is constantly tried to get my HONEST review taken down. Unfortunately I have all the email evidence and have supplied this to Trust Pilot to verify. I hope no-one else has the misfortune to deal with this company.
December 20, 2023
Reply from Ferber Enterprises
Good morning,
We have received your recent correspondence expressing concerns about your experience with our company. First and foremost, allow us to extend our apologies for any inconvenience this may have caused.
We are eager to resolve this situation to your satisfaction. However, we want to emphasize that our company has no intention of being involved in any fraudulent activities. We understand that you have encountered difficulties with the receipt of your parcel, and we are prepared to do everything in our power to rectify the situation.
To better understand your case and take the necessary steps, could you please provide more details about your order? We are committed to addressing this issue transparently and restoring your trust in our company.
Regarding the communication you received from a law firm, we would also like more information to handle this matter appropriately. We have no intention of causing legal inconveniences to our customers and want to understand how we can collaborate to resolve this situation.
We acknowledge your concern about legal fees and are willing to engage in a constructive discussion to find a fair resolution to this dispute. We believe in customer satisfaction and are open to communication to amicably resolve these issues.
We are at your disposal to discuss this matter in more detail and find a solution that suits you. You can contact us via email at info@ferberenterprises.com.
We appreciate your patience and understanding in this matter.
Best regards,
A shameful company
This is a shameful company that failed to deliver the product we ordered from them. Fortunately, we recovered our money via Visa who completed a thorough investigation and found Ferber to be fraudulent. Unbelievably Ferber have since started court proceedings to try to recover payment. Do not do business with the company, they are criminals
December 19, 2023
Reply from Ferber Enterprises
Good morning,
We have recently received your communication expressing dissatisfaction with our company, Ferber, and your concerns regarding the delivery of a product.
We would like to assure you that we take such matters seriously and appreciate the opportunity to address your concerns. However, we are genuinely surprised to learn about the allegations of fraud you have raised. We have always been committed to delivering high-quality products and ensuring customer satisfaction.
To provide clarity and resolve any issues, we kindly request additional details regarding your order. This information will help us investigate the matter thoroughly and take appropriate action.
If you could provide the requested information, we will prioritize resolving this matter to your satisfaction. Our goal is to ensure that every customer has a positive experience with Ferber, and we are committed to addressing any issues that may arise.
Thank you for bringing this matter to our attention. We appreciate your cooperation and look forward to resolving this issue promptly.
Best regards,
Very good product
April 2, 2023
Unprompted review
Reply from Ferber Enterprises
Hello,
We are thrilled to hear that you are pleased with our product! At Ferber Enterprises, we take pride in providing our customers with high-quality products and are always excited to hear when we meet your expectations.
Your positive words motivate us to continue working diligently to ensure all our customers have a similarly excellent experience. If you have any further feedback, insights, or suggestions on how we can improve our products or services, please do not hesitate to share them with us.
Don't forget to subscribe to our newsletter or follow us on our social media channels for updates on our latest products and upcoming promotions!
Thank you once again for your encouraging words, and we look forward to serving you again in the future.
Fraudulent firm. Avoid. Do not buy from them
Like others, I have been caught by this scam website. I have reported them to the US Cyber Crime Agency and would urge others to do the same. You will not get what you ordered. The response from the managing director is just a robotic form denial of culpability. Shocking.
January 30, 2023
Reply from Ferber Enterprises
Hello,
Thank you for sharing your experience, and we apologize for any inconvenience you may have encountered while dealing with our firm.
We take allegations of fraud extremely seriously. At Ferber Enterprises, we strive to operate with the utmost integrity and transparency in all our dealings with customers. If there has been any issue or dissatisfaction with your order, we earnestly want to get to the bottom of it and find a way to make it right.
It's crucial to underline that any response provided, including those from our managing director, should be insightful and genuine. We're disappointed to hear that our communication has come across as robotic and unhelpful, and we'll definitely take your feedback on board to improve our customer service interactions in the future.
We welcome the opportunity to discuss your specific case in detail and urge you to connect directly with our customer service team, who are on standby to assist you in resolving any outstanding issues.
Your report to the US Cyber Crime Agency will be respected, and we will cooperate fully with any inquiries or investigations they may conduct.
Again, we apologize for any stress or inconvenience caused and hope we can find a resolution that is satisfactory.
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