Ferratum Bank Reviews 

4,505
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Excellent bank! Huge thanks to the team for their help in obtaining the loan — everything went quickly, smoothly, and with great care. The staff explained every step in detail, supported and guided me... See more

Company replied

Rated 5 out of 5 stars

**update:** I tried transfer through wise.com and it worked for now smoothly **Original post:** The bank loan process is generally smooth and customer service are helpful for the most part and... See more

Company replied

Rated 5 out of 5 stars

Hi ferratum yes I must confess it true you are true helping alort. Shen I heard about the ferratum I said they are the same one like other ones. But now I can say ferratum is the best and a special lo... See more

Rated 5 out of 5 stars

Ferratum Bank provides quick and easy loan approval, and the process is simple. The costs can be high, but it works well when you need fast, short-term financing.

Company replied

Company details

  1. Bank

Written by the company

Ferratum er et finsk finansieringsselskabet, som er en del af hovedselskabet Ferratum Group. Selskabet blev grundlagt i 2005 og opererer i dag i 25 lande, inklusiv Danmark. Med mere end 13 års erfaring på lånemarkedet, er Ferratum blevet en af verdens førende mobile banker, der tilbyder online forbrugslån og virksomhedslån. I Danmark går vores kerneprodukt under navnet, Ferratum Kredit, som er en fordelagtig kreditløsning til privatkunder. En af de helt største fordele ved Ferratum Kredit er den hurtige svartid og udbetaling. Med en Ferratum Kredit kan du låne alt fra 1.500 - 50.000 kr. Vi udbetaler alle dage, og du modtager pengene på din valgte bank. Du betaler desuden kun for det beløb, du reelt bruger. Det vil sige, at der blot bliver pålagt renter for det lånebeløb, der bliver trukket fra din kreditkonto. Vil du vide mere? Så besøg os på: www.ferratumbank.dk


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

5K reviews

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4.6

All reviews

(4,505)

318 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

super service

April 22, 2023
Unprompted review
Ferratum Bank logo

Reply from Ferratum Bank

Mange tak for de 5 stjerner.. Vi er glade for du synes vi gav dig en super service, det sætter vi pris på at høre!

Du ønskes en dejlig dag 😊

Med venlig hilsen
Ferratum Kundeservice Team

Rated 5 out of 5 stars

Good

Super very good

March 12, 2023
Ferratum Bank logo

Reply from Ferratum Bank

Dear Roger.

Thank you for the five stars and nice comment!

Wishing you a pleasant day 😊

Best regards
Ferratum Customer Service Team

Rated 5 out of 5 stars

Good company!!!

March 10, 2023
Ferratum Bank logo

Reply from Ferratum Bank

Dear Janis.

Thank you for your positive feedback and for the 5 stars!
We are please you had a good experience and happy for your credit.

Wishing you a pleasant day 😊

Best regards
Ferratum Customer Service Team

Rated 5 out of 5 stars

Super service

February 22, 2023
Ferratum Bank logo

Reply from Ferratum Bank

Hej Gianfranco.

Mange tak for de fem stjerner, det glæder os at du synes godt om vores service.

Du ønskes en rigtig god fredag 😊

Med venlig hilsen
Ferratum Kundeservice Team

Rated 5 out of 5 stars

Rapid sigur dobânda mica

Very good and fast

February 13, 2023
Ferratum Bank logo

Reply from Ferratum Bank

Dear Anto.

Thank you for your positive feedback and for the 5 stars!
We are please you had a good experience and happy for your credit.

Wishing you a pleasant day 😊

Best regards
Ferratum Customer Service Team

Rated 5 out of 5 stars

I love ferratum

February 10, 2023
Ferratum Bank logo

Reply from Ferratum Bank

Dear Marcin.

Thank you for your positive feedback and for the 5 stars!
We are please you had a good experience and happy for your credit.

Wishing you a pleasant day 😊

Best regards
Ferratum Customer Service Team

Rated 5 out of 5 stars

super god service

January 31, 2023
Ferratum Bank logo

Reply from Ferratum Bank

Hej Anders

Mange tak for din feedback og stjerner, det glæder os at du synes godt om vores service.

Du ønskes en dejlig dag 😊

Med venlig hilsen
Ferratum Kundeservice Team

Rated 5 out of 5 stars

At det bare virker

At det bare virker. Tak

January 29, 2023
Ferratum Bank logo

Reply from Ferratum Bank

Hej Sunny.
Tak for din anmeldelse! Vi er glade for at høre, at du oplever, at det bare virker. Det er vores mål at sikre en problemfri oplevelse for vores kunder. Tak fordi du valgte os!

Med venlig hilsen,
Ferratum Kundeservice Team

Rated 5 out of 5 stars

Fantastic service

January 17, 2023
Ferratum Bank logo

Reply from Ferratum Bank

Hello.
Thank you for your fantastic feedback! We’re thrilled to hear that you had a great experience with our service. Your satisfaction means a lot to us, and we look forward to assisting you again.

Best regards,
Ferratum Customer Service Team

Rated 5 out of 5 stars

Quick response

October 27, 2022
Unprompted review
Ferratum Bank logo

Reply from Ferratum Bank

Hej Erwin.
Thank you for your review! We're glad to hear that you experienced a quick response. Your satisfaction is important to us!

Best regards,
Ferratum Customer Service Team

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