Festburg Reviews 3

TrustScore 3 out of 5

2.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more


Contact info

2.8

Average

TrustScore 3 out of 5

3 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Do not use this company

Do not use this company, they are shocking. Purchased a fan some months back. Requested a refund, paid for postage at cost of £20. Parcel delivered back to China as confirmed by Evri. Festburg would only offer 60% of refund back as they advised parcel was being held by customs....eventually they agreed on 70% which they paid. Once parcel confirmed as released from customs and delivered I asked for remainder of refund...I am still waiting. Shocking unprofessional customer services and can was rubbish...do not believe any of the reviews posted .

October 2, 2025
Unprompted review
Rated 1 out of 5 stars

It's a Scam

I've bought the air cooling from them believing that was made and created in UK. The product has just arrived. It was been shipped and made in China. The website has been created with AI help, I believe. The inventor and everyone mentioned or showed in their site don't exist. It's a scam. The product sent to me has a different name "Festberg" and it's sold on Amaxon for less than the half of the price I paid.

July 21, 2025
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look