Festicket Reviews 18,101

Keep eye put this male dan write works baker and 10s sleeping one baker staff sam robbinson 3rd aug walked off door slashed a person on cctv and dropped weappon sam robbinson who works doors there danny trains ultra flex has been selling drugs outside his gf 20 and police are awere of him his dad done having sex 13 yr old kid rats both sam robinson knows all about this and works on doors peole like this should nor wk on door this male normaly goes bassfest keep eye out

Quite simply the worst consumer experience of my life. Bought a ticket through a payment plan, paid first two instalments and they deliberately never took the last one claiming I didn’t have money in my account, which I did. They then subsequently ignored emails and all contact. They of course have no actual phone number. My bank eventually went In and got the money back that I had paid. Avoid, majorly avoid.

Sent loads of emails and no one has contacted me back what’s the best way for me to get intouch

THEY ARE NOW CALLED LYTE AND NO ONES IS ANSWERING. I BOUGHT A TCIKET FOR ROAM FESTIVAL 2023 AND THEY CANCELLED THE FESTIVAL + FESTICKET STEALING MONEY AND ACTING LIKE THEY DON'T EXIST BUT THEY ARE LYTE AND I WANT MY MONEY BACK, THIEVESSS

The money is not refunded and they steal what should have been refunded. Booking Protection is just a scam, there are no bonuses

Like others I purchased tickets to Bruce Springsteen from Festicket and paid using American Express
Having been advised to claim back via Amex they have advised me that given Festicket’s choice to appoint a middle man I am unable to use section 75 to claim a refund. So the upshot is that I can’t find anyone to help me or any response from Festicket.
I would not use Festicket again nor would I use American Express as their customer service has been appalling

Do not buy accommodations through festicket!! My friends and I paid for an 8 person accommodation at Sonus Festival this summer with a private hot tub, bbq on the balcony, 3 bed/3 bath and were downgraded to a 6 person accommodation 2 bed/2 bath, no private hot tub or bbq, upon arrival. We tried to resolve the issue while we were there but were ignored, we’ve tried to get in touch ever since to at least receive a refund for the difference but have heard absolutely nothing from anyone. After months of getting zero response I’ll be avoiding using festicket as much as I can in the future and telling anyone that will listen the same.

total rip off with customer service, no service at all with problems out of the line

Do not use - Booked Bruce Springsteen tickets early with these as a surprise for my partner. Checked today to make sure everything was in order and found only 1 payment had been taken nothing since. On checking looks like they have gone into administration but I have heard nothing from them officially and no replies to emails. So angry with this as can’t get tickets now my partner will be so disappointed.

USE ALTERNATIVE COMPANY, THEIVES.
NO CUSTOMER SERVICE AT ALL.
Paid £430 for 2 tickets for a Music Festival, September 22, Anderlucia Big Beach Festival in Malaga Spain.
The festival organisers offered full refunds to people due to a number of issues, in particular big bands not performing as promised, and a change of venue. We no longer wanted to go because it was very poorly organised and probably dangerous due to the poor organisation.
FESTICKET HAVE STILL NOT REFUNDED MY MONEY.
DISGRACEFUL.
THEIVES.
DONT BOOK WITH THEM

Still not received refund for Calvin Harris concert in Croatia. Shame on you

Festival was postponed due to covid. Received an email saying we could be refunded and to provide bank details. Confirmation again from them that refund was approved. Never received the money back! Have emailed numerous times and haven’t received a response. Has anyone received a refund from them recently? I see from other comments they have gone into liquidation so I suppose not.

The festival has been cancelled (Hospitality London) and they didn't refund my money. I don't recommend it to anyone!

After 45 days, any devolución received so far for BIG ANDALUCIA FEST - RATM cancelled show. Shame!
Después de 45 días, todavía no he recibido mi devolución por el concierto cancelado de RATM en el BIG ANDALUCIA FEST. Sin vergüenza!

Went to kultureland fest in toronto a scam they said they would give refunds we filled a form and everything and no response after

They don't send the refund for a year already

I purchased Tickets to Uncaged also and NEVER received my refund after it was rescheduled a million times and we could no longer go to the last date it was rescheduled too.
I cannot believe this company is stealing money from people, do not use it!!!

Festicket is in administration do not buy tickets !!!! Scam warning

Used this bunch for Springsteen tickets at Hyde Park, 2 payments taken nothing since September. Seems they have gone under! Looks like I have missed out on seeing this now as no tickets anywhere. Never used them before. Cant believe they are still advising there service. - so angry!