Sadly poor quality soft steel in their steel restraints has in my opinion made their steel stocks unfit for purpose. I suggest they re-examine where they source their materials from. I’ve been a cus... See more
Company replied
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Sadly poor quality soft steel in their steel restraints has in my opinion made their steel stocks unfit for purpose. I suggest they re-examine where they source their materials from. I’ve been a cus... See more
Company replied
As other reviewers have alluded to - appalling customer service. Placed a £600 order 4 days ago and paid a premium for express shipping. Still no indication given as to when any of the item... See more
Company replied
Sadly with a hand crafted item, the packaging let it down. With a metal rod poking through the cardboard and various holes in the box, along with the leather item only protected by a very thin bit of... See more
Company replied
The metal work and attention to detail is everything I would have hoped for with custom workmanship. Our 'hobby' needs more quality companies like 'Fetters'! 2 suggestions: design - the neck r... See more
Founded in 1976, Fetters crafts quality BDSM products and accessories from our workshop and showroom in the heart of Warwick.
3 Emscote Mill, Wharf Street, CV34 5LB, Warwick, United Kingdom
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Always impressed by the quality of the items sold, reasonably priced and of course the service rendered. I would happily say fetters & regulation are probably the best places to buy from in the market they cater for.
Fetters have been in this market for decades and are a great company to deal with. A visit to the Warwick showroom is recommended. Some of their products have quite long wait times but that is because they are made to order, and they always quote realistic delivery times.
Really poor service - very slow with delivery, and to respond to emails and didn't seem very bothered with My complaint. One item was ordered in May, and by mid August it still hadn't arrived, so I asked for a refund. I was eventually told it was out of stock, although it does still show on their website as being in stock. It's a shame as I have always been very happy with the quality of the items / equipment that I've had in the past.

Reply from Fetters
Service fine for delivery but didn't reply to email sent separately. Goods great but prices very very high.
I found and find my rubber sleepsack a most enjoyable and rewarding experience!
Excellent spreader bar - simple and well made. Fetters provided great customer service with quick and discrete delivery.
Good quality items, exactly as described, thank you
Bad communication by the mail and some mails never respons.
Fetters has a lot to do with there communication and respons of there mail and webshop totaly not up to date.

Reply from Fetters
Very quickly dispatched, beautifully presented, and my subs think it's mmmph, which translated means wonderful!
It's such a pleasure for me to find that Fetters have maintained the same high standards as Maurice had when he lived just down the road in Clapham. I often got calls at 8 pm asking me to pop over for a fitting of a new product Maurice was working on. In fact I was the model for the chastity jock and the chastity shorts, and I still possess the prototype of each one, over 30+ years later. Some of my Fetters restraints are approaching 40 years old and not one of them has failed yet. Keep up the good work.

Reply from Fetters
fast shipping and awesome quality of products for the price
Bought the brown paw pup mitts, arrived beautifully crafted as always for Fetters, that deep leather smell that you can resist. They were little snug to begin with but soon warmed to fit perfect. Once my Master had them locked on it left me begging him for more.......
Ordered the jewel pouch with spikes. Lead time is quoted as four weeks and received well within this timeframe.
Well made product, very snug fit and all the more uncomfortable for it.
My order arrived .... wow ... good service, thank you
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