Fettle. Faff-free bike repair | fettle.cc - Bath Reviews 36

TrustScore 4.5 out of 5

4.7

3 Mile End, BA1 6PT Bath, GB


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Rated 5 out of 5 stars

My experience at Fettle was really good and just goes to that a bit of genuine friendliness and personal interest is all it takes to get someone like me to write a review because I want to!

Rated 5 out of 5 stars

I made use of a free bike assessment for my ebike today. Dougie [i think i remember his name correctly] was friendly and knowledgeable. He quickly assessed why my bike was rattling and provided thorou... See more

Rated 5 out of 5 stars

Fettle replaced a broken gear cable which had snapped just two days before we were taking the bike on a holiday. Very quickly sorted it out and gave me a lot of helpful advice on oiling the chain and... See more


Company details

  1. Bicycle Repair Shop

Written by the company

At fettle, we’ve put the ‘service' back into bike servicing by providing the fastest, simplest and most convenient way of helping you get back on the road and keep safe in the saddle. With all services and repairs bookable online and through the app, we're combining old school expertise with tech-led innovation. With a network of repair workshops across London (we'll also collect your bike from you), we're currently crowdfunding to take fettle to the rest of the UK.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

36 reviews

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Replied to 20% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Personal touch goes a long way

My experience at Fettle was really good and just goes to that a bit of genuine friendliness and personal interest is all it takes to get someone like me to write a review because I want to!

December 5, 2025
Unprompted review
Rated 5 out of 5 stars

Recommended

Fettle sorted out my squeaky, not very effective brakes in a knowledgable, prompt and not stupidly expensive way. Recommended.

July 24, 2025
Unprompted review
Rated 5 out of 5 stars

I punctured my electric bike on my way…

I punctured my electric bike on my way to a yoga class in town . The Bath fettle store put my bike on the rack and replaced my inner tube in double quick time .
So happy I was able to make my class in time with moments to spare.
I just wish I had asked the persons name as he was so helpful and friendly.
Highly recommend.

August 13, 2025
Unprompted review
Rated 5 out of 5 stars

Knowlegeable mechanic

Knowlegeable mechanic, diagnosed issues with mismatched parts and solved them. Explained everything clearly.
Quick service, good communication and resonable price.

Friendly staff

June 26, 2025
Unprompted review
Rated 5 out of 5 stars

Broken gear cable

Fettle replaced a broken gear cable which had snapped just two days before we were taking the bike on a holiday. Very quickly sorted it out and gave me a lot of helpful advice on oiling the chain and looking out for wear in the drive train.

June 25, 2025
Unprompted review
Rated 5 out of 5 stars

Perfect !

I walked in with a puncture of the back tire on my bike and walked out with everything fixed and great advice within 30 mins. Would recommend 100% !!

June 17, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. Seemed genuinely passionate about bikes. Reasonable rates and didn’t seek to max out the bill.

June 3, 2025
Unprompted review
Rated 5 out of 5 stars

Not only was the manager very…

Not only was the manager very knowledgeable about my 1980’s Muddy Fox courier (probably older than he was), but damned good at reconditioning it perfectly without having to replace anything but cables. I will take it for a celebratory ride to Devizes. They were a very professional but fun set up.

June 3, 2025
Unprompted review

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