Easy to park outside the workshop, staff helped taking the bike in (which is quite heavy) was kept up-to-date throughout with progress and the work requested was done (service plus a few specific item... See more
Company replied
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See what reviewers are saying
I can’t recommend Nelson and Fettle more highly. My bike sat on an indoor trainer during lockdown resulting in huge corrosion issues and a variety of other ailments too long to list here. Suffice t... See more
Friendly, helpful mechanics, who took on a repair other bike shops declined. They were realistic about what might be required for my 18 year old bike, explained the options, managed comms and cost we... See more
My original supplier wasn’t interested in fixing my e-bike but Fettle understood how much it meant to me to keep it going .They sourced the parts and got me back on the road. They also recommend fur... See more
Company details
Written by the company
At fettle, we’ve put the ‘service' back into bike servicing by providing the fastest, simplest and most convenient way of helping you get back on the road and keep safe in the saddle. With all services and repairs bookable online and through the app, we're combining old school expertise with tech-led innovation. With a network of repair workshops across London (we'll also collect your bike from you), we're currently crowdfunding to take fettle to the rest of the UK.
Contact info
109 Dundee Street, EH11 1AW, Edinburgh, United Kingdom
- 441313813731
4.7
Excellent
23 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 26% of negative reviews
Typically replies within 48 hours
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Excellent service
Excellent service. Great communication. Big thanks to Nelson and the team.
April 26, 2025
Unprompted review
Absolutely fantastic
My original supplier wasn’t interested in fixing my e-bike but Fettle understood how much it meant to me to keep it going .They sourced the parts and got me back on the road. They also recommend further improvements and the app allowed me to pick and choose how much or little I wanted them to do and they posted messages to keep me informed of progress.
Excellent friendly service. Excellent communication, I have already recommended them to several people.
April 12, 2025
Unprompted review
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