Fettle. Faff-free bike repair | fettle.cc - Putney Reviews 73

TrustScore 5 out of 5

4.8

75 Lower Richmond Rd, SW15 1ET London, GB


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Rated 5 out of 5 stars

Many thanks to Patrick for the extensive work he carried out on my bike. The whole experience was genuinely lovely. He did an excellent job, and the bike feels great. Patrick was incredibly polite and... See more

Company replied

Rated 5 out of 5 stars

I had a fantastic experience with Fettle in Putney and would like to thank Patrick and Barry for their help and great manners. They helpfully opened the shop door for me - before I'd even discou... See more

Company replied

Rated 5 out of 5 stars

I had another fantastic experience with Fettle Putney! They brought my bicycle back to life once again — it’s riding like brand new. The folding mechanism is smooth and effortless, everything fee... See more

Rated 5 out of 5 stars

The guys at Fettle Putney are always a guarantee. Been getting my bike serviced here for years now and I always get an honest quote. I had originally booked the most expensive service, but they were h... See more


Company details

  1. Bicycle Repair Shop

Written by the company

At fettle, we’ve put the ‘service' back into bike servicing by providing the fastest, simplest and most convenient way of helping you get back on the road and keep safe in the saddle. With all services and repairs bookable online and through the app, we're combining old school expertise with tech-led innovation. With a network of repair workshops across London (we'll also collect your bike from you), we're currently crowdfunding to take fettle to the rest of the UK.


Contact info

  • 75 Lower Richmond Rd, SW15 1ET, London, United Kingdom

  • 442045385530

4.8

Excellent

TrustScore 5 out of 5

73 reviews

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Replied to 20% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Definitely 5 stars

Every time we use Fettle it is a five star experience. So friendly and accommodating, the team are brilliant and literally keep the whole family cycling. Thank you so much.

December 13, 2025
Unprompted review
Rated 5 out of 5 stars

Another amazing experience with Fettle Putney ♥️

I had another fantastic experience with Fettle Putney! They brought my bicycle back to life once again — it’s riding like brand new. The folding mechanism is smooth and effortless, everything feels sturdy and safe, and I can already tell it’s ready for many long cycling journeys ahead.
The team is always professional, friendly, and reliable. They explain everything clearly and deliver such high-quality work every single time. It’s such a relief knowing my bike is in good hands — I always feel confident after a service with them.

Thank you, Fettle Putney, for making my bike feel amazing again! 🚲✨
Highly recommend.

December 5, 2025
Unprompted review
Rated 5 out of 5 stars

Extremely efficient in what they do

Extremely efficient in what they do. Very welcoming, friendly, and helpful. After phoning in for a bike repair appointment, they very quickly booked me in, ordered the parts and fitted them in great timing. I am.very happy with the work they have done. They are highly knowledgeable and were able to quickly answer any questions I had. I was impressed with the service from start to finish.

October 31, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. Drop my bike off in the morning without an appointment and they had fixed the puncture by 4 pm. Friendly, helpful service. Would definitely recommend.

October 24, 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Very easy to book a service and very friendly team who take time to explain work needed. I will definitely be going back for my next service.

October 11, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

They came to collect the bike with a bike and trailer , most impressed by the environmentally friendly means of transport and the tracking device which was very helpful. I am delighted with the bike service that I had done.

September 17, 2025
Unprompted review

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