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Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Customers frequently highlight the exceptional customer service, noting its responsiveness and helpfulness in resolving issues like missing items, shipping blunders, and return processes. Many people appreciate the quality of the clothing, describing pieces as high-quality, stunning, and luxurious, with some items becoming long-standing wardrobe staples. However, some customers were dissatisfied with the product quality, mentioning issues like cheap materials, ill-fitting clothes, and items not matching website descriptions. There were also concerns regarding returns, with some people reporting difficulties and claims of stained or damaged items upon return. A few other people also felt that the shipping times were long, and some experienced unhelpful customer service in specific situations.

What people talk about most

Product

Customers consistently note ambiguous experiences with product quality. While many reviewers praise the great... See more

Customer service

Customers had ambiguous experiences with customer service. Many reviewers praised the customer service,... See more

Quality

Consumers find quality to be ambiguous. Many reviewers praise the high quality of clothing, mentioning soft... See more

Order

People report ambiguous experiences with order. Many customers express frustration with orders not arriving... See more

Response time

Reviewers highlight positive aspects of response time. Customers frequently praise the quick and helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Wow this is going to sound like a robot but truly best customer service I've ever recieved. Two items were missing from my order, I emailed customer service and had a personal response and perfect sol... See more

Rated 5 out of 5 stars

Recently I purchased the loveliest of cardigans. Being a member I so appreciate the quality and workmanship of this piece. I have been allergic to wool since my 20’s. I am able to wear few sweaters wi... See more

Rated 5 out of 5 stars

I just signed up for the quarterly membership and placed a pretty big order in preparation for a work trip. I didn’t realize some items are shipped internationally so was worried nothing would come in... See more


Company details

  1. Women's Clothing Store

About Few Moda

Written by the company

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Few Moda is a members-only luxury online marketplace. We use the same manufacturers as brands like Reformation, Theory, Aritzia and Max Mara to develop and manufacture our products, with no middlemen in our supply chain. By buying directly from these manufacturers, our members can enjoy 50-80% savings on even the most deluxe-quality fashion pieces, compare to leading brands.

Join hundreds of thousands of Few Moda members today and shop exclusive insider products at unbeatable prices, available to only members.

SHOP BEST SELLERS

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Contact info

3.9

Great

TrustScore 4 out of 5

714 reviews

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Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

I tried Few Moda for the first time and…

I tried Few Moda for the first time and bought about 8 pieces for my honeymoon. I have never purchased multiple things and not returned at lease one...but I kept everything! It's all such good quality and perfect staple pieces.

November 8, 2024
Rated 4 out of 5 stars

Overall I have been pleased with few…

Overall I have been pleased with few moda. The prices are good and the quality is even better. Customer service responds back within 24 hrs. I did think the website could be a little bit better. Sometimes it's confusing which items have shipped especially if they are mailed separately. Also I have had one item that a label was created but I have never got. I was told to wait a little longer which sucks bc if you don't get it by the date they ask it probably will be sold out. I have made several purchases and will continue. I would like to see more new items more often. I have recommended to family and friends/

October 29, 2024
Rated 5 out of 5 stars

Great quality, responsive support

Great quality, responsive support. I have ordered about 15 pieces from Few Moda by now, and the quality is excellent for 9/10 of their items, on average (which is normal for any store).

Customer service, 10/10. Everything arrived earlier than expected, and their return policy is straightforward. I have exchanged and returned a few pieces, which have always been processed effortlessly.

October 25, 2024
Rated 5 out of 5 stars

100% recommend!!

I have never had more compliments on a dress! Fit exactly as expected. Be aware, it is slightly long. I am 5’9” and wore kitten heels and it was still a tiny bit on the long side.

October 19, 2024
Rated 3 out of 5 stars

Great prices

Great prices, especially for basics. The outfits in advertisements were frequently unavailable. Also, I’ve been waiting on one package for over a month, but that’s likely the carriers fault. Overall, I’m glad I did the trial!

October 18, 2024
Rated 1 out of 5 stars

Confusing communication and the order…

Confusing communication and the order took over a month to get delivered.

October 18, 2024
Few Moda logo

Reply from Few Moda

Hi Stephanie! We apologize for any inconvenience caused by the long transportation time this time.

We checked and found out that you placed your order on October 17th. We had already shipped the package from our overseas warehouse on October 18th, but received news on October 23rd that the package would be returned due to customs issues. Therefore, we immediately notified you of this delay via email. Because the package was returned and required relevant information review and approval, it only arrived at our warehouse on the afternoon of November 4th, and we immediately sent it out on November 5th the next day. We just checked the tracking number and it shows that you have contacted UPS to temporarily store the package at the UPS point.

In addition, our normal shipping time is not that long. It usually takes 6-9 business days to receive, and sometimes it can take 3-5 business days if it's fast.

Rated 4 out of 5 stars

gorgeous sweater for the price

The sweater is beautiful and substantial, it’s soft but not as soft as I was expecting maybe? But for the price I think it’s the nicest, heaviest duty cashmere I’ve ever owned.

October 14, 2024
Rated 1 out of 5 stars

Package never received

Package never received. Refund only offered for clothing not membership cancellation as requested

October 21, 2024
Few Moda logo

Reply from Few Moda

We apologize for any confusion caused! Your order and membership have both been fully refunded. We appreciate your patience and understanding!Please email us at customerservice@fewmoda.com and we would be happy to assist you.

Rated 3 out of 5 stars

The clothes vary in quality

The clothes vary in quality, but there prices reflect their quality. I’d actually think some things (not all) should be even cheaper. It’s definitely not the high quality it’s claiming to be

October 11, 2024
Rated 3 out of 5 stars

50/50 - satisfied/unsatisfied

I was please with 2 items in my order, but have to send 2 back. I would say one issue is sizing inconsistency with dresses with the tops of dresses being more generous that the waist/hip area which significantly affects how the dress lays.
I also was somewhat disappointed with the quality of material. It felt pretty cheap across items, which I anticipated given some price points, but expected a little better quality given advertisements.

September 24, 2024

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