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See what reviewers are saying

Rated 5 out of 5 stars

My experience with ff.io: I have used this a lot of times on apps like discord for transactions and i always preferred to use Solana so i always asked people to use ff.io to send their crypto t... See more

Rated 5 out of 5 stars

This the greatest site I've ever used for exchanging/swapping cryptocurrency. Fast, seamless every single time losing very little value during the exchange. Earlier today i was swapping for Bitcoin an... See more

Company replied

Rated 1 out of 5 stars

I was told my manual fix for order would be resolved within 24 hours. That deadline was 14:50 EET today. It is now past that time, and the transaction is still not processed. I have been patient, but... See more

Company replied

Rated 5 out of 5 stars

I needed to pay a Lightning invoice but the Bitcoin network fees were ridiculous. I used FixedFloat for the first time and honestly, it worked perfectly. I just pasted the Lightning invoice, sent... See more

Company replied

Company details

  1. Currency Exchange Service

Written by the company

FixedFloat.com is an instant, fully automatic cryptocurrency exchange. With us you can exchange cryptocurrencies and tokens in a few clicks and make profitable deals with fixed and floating rates, tailored to your needs. We have created FixedFloat.com for millions of cryptocurrency users around the world who need a reliable, trusted partner for digital exchange.


Contact info

You should know

3.9

Great

TrustScore 4 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Super fast and easy — saved me from crazy BTC fees!

I needed to pay a Lightning invoice but the Bitcoin network fees were ridiculous. I used FixedFloat for the first time and honestly, it worked perfectly. I just pasted the Lightning invoice, sent my USDT (TRC20), and within a few minutes, the payment was done automatically.

Everything was smooth, transparent, and quick. The website is clean, the rates were fair, and there were no hidden fees. Highly recommend FixedFloat if you want to move crypto between networks or pay Lightning invoices without paying insane BTC fees.

Big thumbs up 👍

October 7, 2025
Unprompted review
FixedFloat.com logo

Reply from FixedFloat.com

Hello,

Thank you for your feedback! We are very glad that you have so highly appreciated the quality of our service! We tried to make the service as user-friendly as possible!

Best regards,
FixedFloat.com team.

Rated 1 out of 5 stars

Froze 10000$ with no justification, can't read txhash parser, changed exchange rate ex post to rip me off

On Thu, Sep 18, 2025, 13:07 FixedFloat Compliance [email] wrote:
Hello,

Please provide the information regarding the other transaction that we previously requested from you in the form of a video recording. We have already asked you for this information earlier, but have not received it yet.

This information is still required in order to proceed with the review of your case.

Best regards,
FixedFloat team.

On Thu, Sep 18, 2025 at 11:07 PM Daniel Gerra [email] wrote:
hi, thats not how an escrow works. the seller sent btc to an escrow which can be seen in the txid displayed in the video: [link]

after the trade was finalized, the coins were released from that address as shown in your txid

On Tue, Sep 16, 2025, 16:36 FixedFloat Compliance [email] wrote:
Hello,

We need to see the details of a specific transaction 950223ede4fc5b3e53050e20c20f05d83c72b644cd31059752dd0b5e18baac70. In your video, you are showing another transaction. We also ask you to provide information about it in text format.

Best regards,
FixedFloat team.

On Wed, Sep 17, 2025 at 2:36 AM Daniel Gerra [email] wrote:
hi, the video contains the info in 2. i can record more videos but what exactly is my video missing? i refresh while logged into my account and show the information written

On Tue, Sep 16, 2025, 11:39 FixedFloat Compliance [email] wrote:
Hello,

If we understood you correctly, the funds for the transaction 950223ede4fc5b3e53050e20c20f05d83c72b644cd31059752dd0b5e18baac70 received from the address 3PtneVhPBCRqzcEmkbudBv6Lsy929outC2 were also received through the LocalCoinSwap service.

In this regard, we ask you to provide a more detailed video recording on which:
1. You log in to your account on the specified service;
2. Show detailed information about the withdrawal history and the transfer, including dates, addresses, and hash of the transaction.

This material is necessary to continue the analysis.

Best regards,
FixedFloat team.

On Tue, Sep 16, 2025 at 9:39 PM Daniel Gerra [email] wrote:
sure thing. i'll check right now

On Sat, Sep 13, 2025, 19:58 FixedFloat Compliance [email] wrote:
Hello,

Please provide full information about the transaction received to your address from the address 3PtneVhPBCRqzcEmkbudBv6Lsy929outC2. From whom and for what were these funds received?

Best regards,
FixedFloat team.

On Sun, Sep 14, 2025 at 5:58 AM Daniel Gerra [email] wrote:
hi, i recorded a video of my localcoinswap address. how could i have received the funds illegally if i was using localcoinswap?

On Sat, Sep 13, 2025, 07:54 FixedFloat Compliance [email] wrote:
Hello,

We have received information from our partners that the funds obtained through criminal means have been sent to the address from which the funds for this order were sent. For this reason, the exchange was suspended.
In order to make an exchange or refund, we must ensure that the funds were received honestly by you, as well as obtain all information about the source of the funds you received.
Please provide full information about the transaction received to your address from this address 3PtneVhPBCRqzcEmkbudBv6Lsy929outC2

Best regards,
FixedFloat team.

On Sat, Sep 13, 2025 at 5:54 PM Daniel Gerra [email] wrote:
c975690b86800b818bbb81a9518338fc.jpeg
[link]

i bought these coins via cash by mail on localcoinswap, which is totally legal for amounts under 10,000$. here is a youtube video of me showing my localcoinswap address: [video]

October 4, 2025
Unprompted review
FixedFloat.com logo

Reply from FixedFloat.com

Hello,

We never freeze user funds without reason, if the user has provided all the evidence that he is not involved in a crime - we unfreeze the funds and carry out an exchange or return the funds.

The rules of our service prohibit using the service for any illegal purposes. If clearly fraudulent or stolen funds are sent to our addresses, we have the right to request information about the source of the funds to ensure that the funds were received in good faith.

We value our reputation and do not want to be accomplices in crimes, which, if ignored, could result in our service being blocked. Please write to us at compliance@fixedfloat.com to contact our security team.

Best regards,
FixedFloat.com team.

Rated 5 out of 5 stars

Perfect

Perfect! I've discovered the best platform to transfer my money without anyone tracking it, and they also notify you step by step of what happens to your cryptocurrencies. A top-notch platform!

October 1, 2025
Unprompted review
FixedFloat.com logo

Reply from FixedFloat.com

Hello, Thank you for your feedback! We are very glad that you have so highly appreciated the quality of our service! We tried to make the service as user-friendly as possible! Best regards, FixedFloat.com team.

Rated 1 out of 5 stars

Since April 2025, I cannot get my money!

My order number on FIXEDFLOAT - VBUZBT
Since April 2025, I can’t get my money, I made an exchange, I was frozen requested the documentation where I got my cryptocurrency, I successfully submitted all the documents from work, I also provided my usual documents. I went through all their requests, and now they are asking to wait, wait ... I’ve been waiting for 5 months now, standard unsubscriptions come to me in the mail, what wait, your case on check, it is already checked for 5 months !!! How much can ... they just stole my money, and you will steal yours

April 25, 2025
Unprompted review
FixedFloat.com logo

Reply from FixedFloat.com

Hello,

We never freeze user funds without reason, if the user has provided all the evidence that he is not involved in a crime - we unfreeze the funds and carry out an exchange or return the funds.

The rules of our service prohibit using the service for any illegal purposes. If clearly fraudulent or stolen funds are sent to our addresses, we have the right to request information about the source of the funds to ensure that the funds were received in good faith.

We value our reputation and do not want to be accomplices in crimes, which, if ignored, could result in our service being blocked. Please write to us at compliance@fixedfloat.com to contact our security team.

Best regards,
FixedFloat.com team.

Rated 5 out of 5 stars

BTC -> XMR

BTC -> XMR
Small amount, finished in 5min.
No issues.

September 20, 2025
Unprompted review
FixedFloat.com logo

Reply from FixedFloat.com

Hello,

Thank you for your feedback! We are very glad that you have so highly appreciated the quality of our service! We tried to make the service as user-friendly as possible!

Best regards,
FixedFloat.com team.

Rated 5 out of 5 stars

Helpful Platform

‎It saves me time compared to other exchanges I’ve tried.

August 15, 2025
Unprompted review
FixedFloat.com logo

Reply from FixedFloat.com

Hello,

Thank you for your feedback! We are very glad that you have so highly appreciated the quality of our service! We tried to make the service as user-friendly as possible!

Best regards,
FixedFloat.com team.

Rated 1 out of 5 stars

Selective Scam

I sent $5,000 to FixedFloat and my order was never completed. They kept changing excuses and finally refused to return my funds. Their Terms of Service never mention confiscating customer funds, yet they still withheld my coins. After reading other reports, I realized many users have faced the same. This looks like a selective scam — most orders are processed to build trust, but some users’ funds are taken without any justification. Avoid this service.

September 6, 2025
Unprompted review
FixedFloat.com logo

Reply from FixedFloat.com

Hello,

We never freeze user funds without reason, if the user has provided all the evidence that he is not involved in a crime - we unfreeze the funds and carry out an exchange or return the funds.

The rules of our service prohibit using the service for any illegal purposes. If clearly fraudulent or stolen funds are sent to our addresses, we have the right to request information about the source of the funds to ensure that the funds were received in good faith.

We value our reputation and do not want to be accomplices in crimes, which, if ignored, could result in our service being blocked. Please write to us at compliance@fixedfloat.com to contact our security team.

Best regards,
FixedFloat.com team.

Rated 1 out of 5 stars

FixedFloat violate its own rules

FixedFloat violate its own rules. In affiliate program terms on FixedFloat website "In order to withdraw funds, the Affiliate must make a request in the Withdrawal Profile, which must be accepted and approved by FixedFloat within 3 days."
But I already wait my payout since 5 September, also affiliate program email ignore me already 5 days, I sent them all info how I shared my affiliate link, but no answer from them and they continue to ignore me for 5 days and don't make any payouts to me. Support of FixedFloat can't help and answer that I need write to email , but email give me no response

September 5, 2025
FixedFloat.com logo

Reply from FixedFloat.com

Hello,

Before payment, our specialists check whether you follow the rules of the affiliate program, so the payment terms can be extended. In addition, our specialists may request additional information.

Please be patient, your request will be answered.

Best regards,
FixedFloat.com the team.

Rated 5 out of 5 stars

Great service and support

I used the platform twice and everything worked fine, even their support answer me very quickly.

September 5, 2025
Unprompted review
FixedFloat.com logo

Reply from FixedFloat.com

Hello,

Thank you for your feedback! We are very glad that you have so highly appreciated the quality of our service! We tried to make the service as user-friendly as possible!

Best regards,
FixedFloat.com team.

Rated 5 out of 5 stars

The transfer was fast

The transfer was fast, easy and reliable. Thanks.

September 3, 2025
Unprompted review
FixedFloat.com logo

Reply from FixedFloat.com

Hello,

Thank you for your feedback! We are very glad that you have so highly appreciated the quality of our service! We tried to make the service as user-friendly as possible!

Best regards,
FixedFloat.com team.

Rated 5 out of 5 stars

FixedFloat is the fastest site to swap crypto by far

I've been using FixedFloat since I found out about it. The fastest site there is to swap cryptocurrency and their fee is the lowest too usually.

August 31, 2025
Unprompted review
FixedFloat.com logo

Reply from FixedFloat.com

Hello,

Thank you for your feedback! We are very glad that you have so highly appreciated the quality of our service! We tried to make the service as user-friendly as possible!

Best regards,
FixedFloat.com team.

Rated 5 out of 5 stars

fast and secure for me

i use this site many times and they are very fast and with good fee

August 25, 2025
Unprompted review
FixedFloat.com logo

Reply from FixedFloat.com

Hello,

Thank you for your feedback! We are very glad that you have so highly appreciated the quality of our service! We tried to make the service as user-friendly as possible!

Best regards,
FixedFloat.com team.

Rated 1 out of 5 stars

Constant low amount

Paying the same thing twice, and both times I scan it with the amount it requires, and it says "amount sent too low, refunding"... and you lose 3€ per transaction.

Contacted support, kept getting "refund is possible".

Edit due to reply: I did contact the support as I said in the last line and the support ignored my message and kept saying "a refund is an available option"

August 21, 2025
Unprompted review
FixedFloat.com logo

Reply from FixedFloat.com

Hello,

Please contact our support specialists in the chat on the website so that they can help you as soon as possible. Our specialists are always ready to help you from 24 to 7 o'clock in our chat on the website if you have any questions about your order and its status.

Best regards,
FixedFloat.com the team.

Rated 5 out of 5 stars

best c2c site ong

best crypt swapping site with minimal fees, over 15k$ exchanged there already

August 8, 2025
Unprompted review
FixedFloat.com logo

Reply from FixedFloat.com

Hello,

Thank you for your feedback! We are very glad that you have so highly appreciated the quality of our service! We tried to make the service as user-friendly as possible!

Best regards,
FixedFloat.com team.

Rated 5 out of 5 stars

Always perfect

Always perfect. I never had a problem.

August 7, 2025
Unprompted review
FixedFloat.com logo

Reply from FixedFloat.com

Hello,

Thank you for your feedback! We are very glad that you have so highly appreciated the quality of our service! We tried to make the service as user-friendly as possible!

Best regards,
FixedFloat.com team.

Rated 5 out of 5 stars

Best exchange

August 3, 2025
Unprompted review
FixedFloat.com logo

Reply from FixedFloat.com

Hello,

Thank you for your feedback! We are very glad that you have so highly appreciated the quality of our service! We tried to make the service as user-friendly as possible!

Best regards,
FixedFloat.com team.

Rated 1 out of 5 stars

Poor service

Poor service, been reaching support for few days only ignoring

July 22, 2025
Unprompted review
FixedFloat.com logo

Reply from FixedFloat.com

Hello,

Please contact our support specialists in the chat on the website so that they can help you as soon as possible. Our specialists are always ready to help you from 24 to 7 o'clock in our chat on the website if you have any questions about your order and its status.

Best regards,
FixedFloat.com the team.

Rated 1 out of 5 stars

There service is not reliable

There service is not reliable, only if ican see my refund thank you.

July 28, 2025
Unprompted review
FixedFloat.com logo

Reply from FixedFloat.com

Hello,

Please contact our support specialists in the chat on the website so that they can help you as soon as possible. Our specialists are always ready to help you from 24 to 7 o'clock in our chat on the website if you have any questions about your order and its status.

Best regards,
FixedFloat.com the team.

Rated 5 out of 5 stars

very fast thanks a lot

July 24, 2025
Unprompted review
FixedFloat.com logo

Reply from FixedFloat.com

Hello,

Thank you for your feedback! We are very glad that you have so highly appreciated the quality of our service! We tried to make the service as user-friendly as possible!

Best regards,
FixedFloat.com team.

Rated 5 out of 5 stars

Multiple successful transactions

Used it a few times with my fiance to transfer money (she doesn't know a lot about crypto) and it worked very well.

July 16, 2025
Unprompted review
FixedFloat.com logo

Reply from FixedFloat.com

Hello,

Thank you for your feedback! We are very glad that you have so highly appreciated the quality of our service! We tried to make the service as user-friendly as possible!

Best regards,
FixedFloat.com team.

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