Tuotetiedossa luki että koko gopro varsijalka ja teline olisi paketissa mutta loppujen lopussa huomasin että pienessä alatekstissä luki "vain puristin". In the item description it clearly stated t... See more
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See what reviewers are saying
It's hard to get replacement bulbs for my electric advent candle bridge in Australia. I was pleased to find them at a reasonable price including free international shipping at Grandado. They arrived m... See more
Company replied
My order from Grandado was sent back to the sender since I didn't receive any tracking code via SMS or email - BUT the customer service (person called Michelle) solved the issue and the package was se... See more
Company replied
I managed to receive the package due to help I received from customer service. The first attempt failed, because I never got info about my package waiting for pickup. Now customer service informed... See more
Company replied
4.2
Great
635 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Ordered glasses that are just perfectly…
Ordered glasses that are just perfectly working fine for a very good price.
May 14, 2024
Unprompted review
Reply from Fi Grandado
Hi Dennis,
Thank you for your review.
We're пдфв to hear that the glasses you ordered are working perfectly fine for you and that you found them at a very good price. We strive to offer high-quality products at affordable prices. If there's anything else we can do to enhance your experience and earn that extra star next time, please let us know. We're here for you!
Wishing you a pleasant day!
With best regards,
Sam from Grandado
Very quick delivery
Very quick delivery, everything received as I ordered. It was a bit smaller then I thought, but I didnt check measurements out front. So my bad
May 16, 2024
Unprompted review
Reply from Fi Grandado
Hi MS,
Thank you for your review.
It's fantastic to hear your order arrived quickly and exactly as you ordered. We understand the sneaky surprise of size sometimes! Luckily, next time you can check the measurements and snag the perfect fit.
Wishing you a pleasant day!
With best regards,
Sam from Grandado
It was perfect and it was fast
May 20, 2024
Unprompted review
Reply from Fi Grandado
Hi Gerry,
Thank you for your review.
We aim to provide the best service possible, and we're thrilled that we could deliver that for you. If you ever need anything else, just let us know. We're here to help!
Wishing you a pleasant day!
With best regards,
Sam from Grandado
Reply from Fi Grandado
Hi Sharron,
Thank you for your review.
Ensuring safe delivery is important to us, and we're pleased that your package arrived in good condition.
Wishing you a pleasant day!
With best regards,
Sam from Grandado
Good quality item
I ordered a ceramic filter for my sink tap. Good quality item, the website has a lot of products for a fair price.
May 20, 2024
Unprompted review
Reply from Fi Grandado
Hi Fan,
Thank you for your review.
We're so glad you found the perfect ceramic filter for your sink tap! It's fantastic to hear you appreciate our wide selection of products at fair prices.
Wishing you a pleasant day!
With best regards,
Sam from Grandado
JJ from Cocomelon
I bought JJ from Cocomelon. Very good quality and just the right size for a comfort toy. Price was very good too. Delivery was a little slow but was updated at each transition so knew it was on its way.
May 1, 2024
Unprompted review
Reply from Fi Grandado
Hi Lindsay,
Thank you for your review.
We're thrilled to hear that you found our JJ of excellent quality and the perfect size for a comfort toy. We're also glad you found the price very reasonable. While we're sorry to hear that the delivery was a bit slow, we're pleased to know that you were kept updated at each step. We appreciate your support and hope JJ brings lots of joy!
Wishing you a pleasant day!
With best regards,
Sam from Grandado
Item was exactly as described & fitted…
Item was exactly as described & fitted perfectly to repair iPhone X, postage was quick & hassle free to Australia. Happy to recommend business. Cheers
May 19, 2024
Unprompted review
Reply from Fi Grandado
Hi Jeremy,
Thank you for your review.
That's fantastic to hear! We appreciate you letting us know you're happy with your iPhone X repair parts and the fast shipping to Australia.
Wishing you a pleasant day!
With best regards,
Lia from Grandado
Poor quality of product
I ordered cleat covers for my speedplay zeros. The product delivered is made of cheap plastic, it crushed and distorted as soon as I walked on them and they don't hold to the shoe. The product is not usable. 100% waste of money since I can't use it.
This was order number GRAN-CHE-93256
April 18, 2024
Unprompted review
Reply from Fi Grandado
Hi gerald,
Thank you for your review.
We're very sorry to hear the Speedplay Zero cleat covers you received were poor quality and unusable. I understand your frustration.
To be able to resolve your problem I need to find your order, please share with me its details. I clicked "find reviewer".
Wishing you a pleasant day!
With best regards,
Lia from Grandado
Not what you said
You said I could use it with my TV but that wasn't true. My 12 yo LG TV didn't have the right connection point.
April 29, 2024
Unprompted review
Reply from Fi Grandado
Hi Kip Smith,
Thank you for your review.
What a pity that the product is not satisfactory, and it doesn't fit your TV.
I will contact you via your email address, hope we will come to an agreement.
Wishing you a pleasant day!
With best regards,
Lia from Grandado
Great product
Great product, arrived on time, reasonable prices, great communication.
May 8, 2024
Unprompted review
Reply from Fi Grandado
Hi Sadiq,
Thank you for your review.
We’re glad to hear that the product matched your expectations.
Wishing you a pleasant day!
With best regards,
Lia from Grandado
every time I ordered you were out of…
every time I ordered you were out of stock or no longer carried item. You finally sent me a subsitute which is inferior.. not going to order anything again.
May 1, 2024
Unprompted review
Reply from Fi Grandado
Hi grammajane,
Thank you for your review.
That's disappointing to hear! We apologize for the repeated out-of-stock issues and the inferior substitute you received.
Could you please share with me more order details, so I can find it and see what I can do for you? I clicked "find reviewer".
Wishing you a pleasant day!
With best regards,
Lia from Grandado
Wrong Akku was delivered
Wrong Akku was delivered. 6V instead of 7.2V. Customer service never responded to my complain.
Shop somewhere else.
May 16, 2024
Unprompted review
Reply from Fi Grandado
Hi Tom,
Thank you for your review.
We are so sorry you received the wrong product!
As I checked, my colleague has contacted you. Hope you are satisfied with the solution.
Wishing you a pleasant day!
With best regards,
Lia from Grandado
Grandado were very helpful with a query…
Grandado were very helpful with a query I had with my order. Very accommodating in fixing the issue.
April 30, 2024
Unprompted review
Reply from Fi Grandado
Hi Katherine,
Thank you for your review.
We are glad we resolved the issue satisfactorily!
Wishing you a pleasant day!
With best regards,
Lia from Grandado
Hi I was very disappointed to receive…
Hi I was very disappointed to receive the wrong order from Grandado I have sent the item back but to date havens received a response or refund from them
Daisy
Hi I have already forwarded email the details to Grandado of where I sent back the item to UCL co ltd POB 6014 chullora NSW 1405
April 11, 2024
Unprompted review
Reply from Fi Grandado
Hi Daisy,
Thank you for your review.
We are so sorry for the wrong product! I will help you with the return.
To be able to resolve your problem I need to find your order, please share with me its details. I clicked "find reviewer".
Wishing you a pleasant day!
With best regards,
Lia from Grandado
Absolute rubbish!!
Absolute rubbish!!! When I tried to adhere the clear film to the words it didn't stick? Then I tried to remove the letters from the sticky individually and they were so flimsy that they fell apart? So disappointed as I have bought this same decal from another supplier and it was much better quality and I had no issues at all.
May 7, 2024
Unprompted review
Reply from Fi Grandado
Hi Carol,
Thank you for your review.
We sincerely apologize for the frustration with the wall decal! We'll look into the issue and make things right for you. We appreciate your feedback and will use it to improve our product selection.
I will contact you in a private email.
Wishing you a pleasant day!
With best regards,
Lia from Grandado
Earphones For Samsung Galaxy
Earphones For Samsung Galaxy. Quite happy with the product. Fast delivery. Arrived safely. Thank you for your prompt delivery.
April 26, 2024
Unprompted review
Reply from Fi Grandado
Hi Ellie,
Thank you for your review.
We are happy to hear the product is a perfect fit for you.
Wishing you a pleasant day!
With best regards,
Lia from Grandado
arrived much quicker than expected…
arrived much quicker than expected which was great but product was slightly different to what it seemed to be on the images
May 1, 2024
Unprompted review
Reply from Fi Grandado
Hi Mitchell,
Thank you for your review.
We are thrilled to hear your order arrived quickly.
Wishing you a pleasant day!
With best regards,
Lia from Grandado
Quality is very high
Quality is very high. Was very fast delivery. Very bright and easy to find keys. Would recomend other to buy from this company. Would buy again off you guys. Very satisfied.
April 29, 2024
Unprompted review
Reply from Fi Grandado
Hi Rose,
Thank you for your review.
We’re so happy you loved your experience and can’t wait to have you back for your next purchase.
Wishing you a pleasant day!
With best regards,
Lia from Grandado
good information prompt service
April 27, 2024
Unprompted review
Reply from Fi Grandado
Hi Richard,
Thank you for your review.
We're happy to hear that you're happy with your purchase and our service.
Wishing you a pleasant day!
With best regards,
Lia from Grandado
Seat belt extension
Received the goods as described and within a reasonable timeframe. I was able to track my package all along its journey to me. Thanks
May 1, 2024
Unprompted review
Reply from Fi Grandado
Hi Gary,
Thank you for your review.
Thank you for taking the time to share your positive experience with our online store.
Wishing you a pleasant day!
With best regards,
Lia from Grandado
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