Tuotetiedossa luki että koko gopro varsijalka ja teline olisi paketissa mutta loppujen lopussa huomasin että pienessä alatekstissä luki "vain puristin". In the item description it clearly stated t... See more
Company replied
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See what reviewers are saying
It's hard to get replacement bulbs for my electric advent candle bridge in Australia. I was pleased to find them at a reasonable price including free international shipping at Grandado. They arrived m... See more
Company replied
My order from Grandado was sent back to the sender since I didn't receive any tracking code via SMS or email - BUT the customer service (person called Michelle) solved the issue and the package was se... See more
Company replied
I managed to receive the package due to help I received from customer service. The first attempt failed, because I never got info about my package waiting for pickup. Now customer service informed... See more
Company replied
4.2
Great
635 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Grandado is amazing
Grandado is amazing. Easy to navigate on their website, wide variety of products and quick and easy checkout. Item was dispatched fast and delivered on time.
February 7, 2024
Unprompted review
Reply from Fi Grandado
Hi Corrado,
Thank you for your review.
We’re so happy you loved your experience and can’t wait to have you back for your next purchase.
Wishing you a pleasant day!
With best regards,
Lia from Grandado
Reply from Fi Grandado
Hi Yael,
Thank you for your review.
It's great to know that we were able to provide you with a positive shopping experience.
Wishing you a pleasant day!
With best regards,
Lia from Grandado
Reliable and fast enough…
Reliable and fast enough transportation. The item which I ordered came as promised.
January 26, 2024
Unprompted review
Reply from Fi Grandado
Hi Jouko,
Thank you for your review.
We're happy to hear that you're happy with your purchase and our service.
Wishing you a pleasant day!
With best regards,
Lia from Grandado
Nice job
Nice job
Overseas delivery was quick
Satisfied with product
February 6, 2024
Unprompted review
Reply from Fi Grandado
Hi Plan B,
Thank you for your review.
Your positive comment is really appreciated.
Wishing you a pleasant day!
With best regards,
Lia from Grandado
Product was great
Product was great, delivery was quick, and shopping experience on website was convenient. Highly recommend!!
December 27, 2023
Unprompted review
Reply from Fi Grandado
Hi Bryan,
Thank you for your review.
We're happy to hear that you're happy with your purchase and our service.
Wishing you a pleasant day!
With best regards,
Lia from Grandado
These tuners are very poor quality…
These tuners are very poor quality metal - jerky lumpy tuning and the locking screws stripped after moderate tightening- absolute waste of $60 odd AU
January 14, 2024
Unprompted review
Reply from Fi Grandado
Hi Neil,
Thank you for your review.
We are so sorry the product didn't meet your expectations!
To be able to resolve your problem I need to find your order, please share with me its details. I clicked "find reviewer".
Wishing you a pleasant day!
With best regards,
Lia from Grandado
Purchase was good value.
Purchase was good value and as described. It also arrived before the delivery date provided
January 15, 2024
Unprompted review
Reply from Fi Grandado
Hi Ray,
Thank you for your review.
We are so happy your order arrived just in time.
Wishing you a pleasant day!
With best regards,
Lia from Grandado
Was a good affordable bulb replacement
Was a good affordable bulb replacement, much better than buying the overpriced Sony part
January 13, 2024
Unprompted review
Reply from Fi Grandado
Hi Bhavik,
Thank you for your review.
We’re glad to hear that the product matched your expectations.
Wishing you a pleasant day!
With best regards,
Lia from Grandado
It was not expected
It was not expected. First of all, there was no indication of delivery expectation. And secondly, the order came from far China and took so long. I couldn't need it anymore.
January 15, 2024
Unprompted review
Reply from Fi Grandado
Hi Visanu,
Thank you for your review.
We understand if our delivery terms may not be the most convenient for you. Please note that parcels shipped from China may take longer to arrive. However, we want to assure you that your delivery is insured and we have a customer support team ready to assist you in case of any issues. We apologize for any inconvenience and look forward to helping you in any way we can.
Wishing you a pleasant day!
With best regards,
Lia from Grandado
Order received quick and secured.
January 2, 2024
Unprompted review
Reply from Fi Grandado
Hi Cats,
Thank you so much for taking the time to leave us this amazing review.
Wishing you a pleasant day!
With best regards,
Lia from Grandado
Arrived so quickly and was exactly the…
Arrived so quickly and was exactly the charger I needed. Thanks!!!
January 9, 2024
Unprompted review
Reply from Fi Grandado
Hi Brielle,
Thank you for your review.
It's awesome to hear you are satisfied with the charger!
Wishing you a pleasant day!
With best regards,
Lia from Grandado
Delivery from China and overpriced
The cuffs are tip top. However, delivery took a very long time because the product comes from China, which was not apparent in advance. I also found the same product for half the price on Amazon afterwards 🙄
January 5, 2024
Unprompted review
Reply from Fi Grandado
Hi Petra,
Thank you for your review.
We apologize that delivery times were not clear when you placed your order.
Our delivery times are approximately 2-6 weeks (delivery counts in business days, weekends are not included). It’s stated on every product page in “Shipping and delivery times”.
Wishing you a pleasant day!
With best regards,
Lia from Grandado
Reply from Fi Grandado
Hei Jim,
Kiitos arvostelustasi.
Olemme pahoillamme mahdollisista kieliongelmista.
Mukavaa päivää toivottaen!
Parhain terveisin,
Lia Grandado
cup was good quality and came very fast
January 5, 2024
Unprompted review
Reply from Fi Grandado
Hi Evan,
Thank you for your review.
It's great you like your new cup!
Wishing you a pleasant day!
With best regards,
Lia from Grandado
The quality and transparency of Your ads is not good
The quality and transparency of Your website is VERY WEAK.
I wanted to buy a "Xiaomi Mi Band 5" but got a CHEAP KNOCKOFF instead.
I think, it would benefit not only the customer, but Your as a company, if it is clear, what exactly it is, that I order.
In this way, the customer will order again, unlike me, as I will no longer order from You, after this very negative experience.
January 8, 2024
Unprompted review
Reply from Fi Grandado
Hi Andrej,
Thank you for your review.
We are so sorry the product didn't meet your expectations. I understand your frustration!
Could you please share with me more order details, so I can find it and see what I can do for you? I clicked "find reviewer".
Wishing you a pleasant day!
With best regards,
Lia from Grandado
Order was good but took a while to get to me
Parts were right product was good
January 8, 2024
Unprompted review
Reply from Fi Grandado
Hi Peter,
Thank you for your review.
We really appreciate you taking the time to share your experience with us.
Wishing you a pleasant day!
With best regards,
Lia from Grandado
Very good experience
Very good experience. Very responsive customer service.
January 3, 2024
Unprompted review
Reply from Fi Grandado
Hi David,
Thank you for your review.
The team here at Grandado is thrilled to hear such good feedback.
Wishing you a pleasant day!
With best regards,
Lia from Grandado
No further updates after order
Since the day of order did not received any message or email regarding arrival of order.When I tracked order it was lying in posti locker for last 4 days ,but for same locker code is required and same code not sent to me .
January 7, 2024
Unprompted review
Reply from Fi Grandado
Hi Swati,
Thank you for your review.
We are so sorry for such troubles with receiving your order! We appreciate your constructive feedback, and it helps us a lot to improve our service.
Wishing you a pleasant day!
With best regards,
Lia from Grandado
Product arrived on time in good…
Product arrived on time in good condition - no issues at all
January 8, 2024
Unprompted review
Reply from Fi Grandado
Hi Steven,
Thank you for your review.
We are glad that you enjoyed your experience with us.
Wishing you a pleasant day!
With best regards,
Lia from Grandado
Reply from Fi Grandado
Hi CJ,
Thank you for your glowing review!
Wishing you a pleasant day!
With best regards,
Lia from Grandado
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