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See what reviewers are saying

Rated 1 out of 5 stars

THIS IS A SCAM!! I never received the items I paid for and they didnt stop the £12 pm subscription until I contacted my bank to withdraw the payments. I sent the bank evidence of me requesting and cha... See more

Rated 1 out of 5 stars

Forced membership on me, and kept charging 139 kr. every month without a single notification. they are not answering their phone either. Latest update: I have called them multiple times but they'r... See more

Rated 1 out of 5 stars

I won't suggest to take membership or buy anything from this site. They have most of useful product are "Ikke på lager" and If you find any item which is available then they sent an email that we... See more

Rated 5 out of 5 stars

My recent experience with Fialipo was quite good. I recently bought some child locks which were quite cheap and free delivery. During this process, I unknowingly signed up for a monthly subscription.... See more

Company details

  1. Electronics & Technology

Information provided by various external sources

Hos Fialipo får du som medlem adgang til de bedste priser på tusindevis af produkter. Vi har over 700 brands og du sparer helt op til 80% som medlem. Vi sørger hele hele tiden for at vi er opdateret på de nyeste produkter og trends så du altid kan shoppe de nyeste og fedeste produkter. Derudover giver vi dig gratis fragt og en ekstraordinær god kundeservice, oven i hatten. Hjertelig velkommen hos Fialipo!


Contact info

1.6

Bad

TrustScore 1.5 out of 5

413 reviews

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Rated 1 out of 5 stars

NEVER EVER use this online shop!!!

NEVER EVER use this online shop!!!

This is a scam online shop company. They forced people to join the membership without choice once you first purchase products.

Even though they said it is 14 days free trial and then they will start charging 139 kr per month. They don’t send any email to confirm this and remind you. Most people have no eyes on this and not stopping the membership.

Their phone number never worked. You cannot log out from your account and delete your personal information. Then it became a very expensive products. There are many people with same bad experience. NEVER USE this company.

May 6, 2020
Unprompted review
Rated 1 out of 5 stars

DON'T use this company - take your money through forced membership with no benefits

We have bought a small package worth around 200 kr. In order to shop, the company forces you to sign up for a membership for 139 kr. per month with no benefits and no e-mails about this membership whatsoever.

One can argue that it is our fault to have paid for 10 months 139 kr. each month. This company has been a very expensive experience.

You cannot remove the credit card used for the membership on the webshop. Now we need to block our credit card.

We cannot recommend shopping here.

May 5, 2020
Unprompted review
Rated 5 out of 5 stars

Good and responsive service

Good and responsive service. Good produkt!

April 27, 2020
Unprompted review
Fialipo logo

Reply from Fialipo

Hi Nina,
Thank you for your good review and your kindfull words. That means a lot.
Best Regards
The Fialipo-team

Rated 5 out of 5 stars

Really good service and good…

Really good service and good communication

April 18, 2020
Unprompted review
Fialipo logo

Reply from Fialipo

Hi Adina!
Thank you for your kind words. That means a lot :-)
Best regards
The Fialipo-team

Rated 1 out of 5 stars

This is a bad Company no one at the…

This is a bad Company no one at the phone and no contact al all no mail. You do’nt anything for your money
Do not shop here at fialipo

April 15, 2020
Unprompted review
Fialipo logo

Reply from Fialipo

Hi Conni!
Thank you for your review.
We are very sad to hear about your experience, and we want to find a solution to this. Please contact us as soon as possible on our mail, and we will find the best possible solution for you :-)
Best regards
The Fialipo-team

Rated 1 out of 5 stars

When I first use meat slicer

When I first use meat slicer, it’s broken!
And I immediately contact with service, there is no people to reply me!
Please contact with me!

April 11, 2020
Unprompted review
Fialipo logo

Reply from Fialipo

Hi Chunyu!
Thank you for your review.
We replied immediatly to your mail after we recieved it and as soon as your product came back to us, we refunded you the money for the product :-)
We are happy that we found a solution.
Best regards
The Fialipo-team

Rated 5 out of 5 stars

Initially

Initially, I was not properly informed of the whereabouts of my order. they, unfortunately, lack customer service and retention knowledge BUT I sure did get my item quick enough and at a great price. Will try it again and recommend it.

March 23, 2020
Unprompted review
Rated 1 out of 5 stars

SCAM! Read why...

Some of their "minions", that have written reviews here, falsely claim that it is clearly stated that there is a subscription 139 kr/month with every purchase. And this is almost true. It is stated in the shopping card that there is a subscription. What they don't say is that Fialipo presents it in a way that the eye focuses on the discount they offer, the personal information that the customer has to fill in and NOT on the membership. But, how can a person miss an important information like this? Very simple: When a customer makes an online purchase they check the amount that they need to pay, their personal information, delivery time if provided and then they make the purchase. There is no subscription involved unless the purchase IS for a subscription package so the whole process is clear. The fact that there is no specific option for the membership makes it questionable. And even when you give your consent the sentence has two parts: Jeg accepterer handels & medlemsbetingelserne, samt at jeg er minimum 18 år. "Medlemsbetingelserne" is in the middle of the sentence for a reason. These people know how customers buy online, what they see and what not and they make money out of it. On top of that, the fact that you can't speak with someone on the phone and that they don't cancel an order even if you send them their form filled out as they want and within 14 days, it makes it a big time SCAM.

Update: I just received an email from them informing me that they can't cancel my order because it has already been shipped...although I cancelled a day before they shipped my order...

March 16, 2020
Unprompted review
Rated 5 out of 5 stars

I was Always curious

I was Always curious, how attentive people can be, when they see a good deal? When you go to this web site, you see on each step of order that in order to get this particular Price, you have to confirm the membership, and costs 132 sek, or smth like that. But you can Always cancel your membership. First month is free. I have had One case with Them, were they should high level of trust and Good relationship to me, as a customer. I have got wrong colour of foundation, and as soon as I reported about that - they have sent My money back. Without any questions. Also wanted to say that My ordered was delievered by DHL to my door in two days after ordering. Guys, be more attentive and remeber that free cheese is only in a mouse trap ;)

February 8, 2020
Unprompted review
Rated 1 out of 5 stars

Unbelievable

Unbelievable, I bought a product for 200dkk and got charged for a membership... Why is this scam even legal nowadays?

January 17, 2020
Unprompted review
Rated 1 out of 5 stars

Be careful

Be careful! You buy an item. They make you a member automatically and give you 14 days membership for free so you do not notice what is coming. After that you start paying 139 sek per month. In my view that is bad faith and should be prohibited!!

December 20, 2019
Unprompted review
Rated 5 out of 5 stars

There is a monthly membership fee, but they are very explicit about it.

After ordering some baby gear from them I noticed the bad reviews here and I started getting worried.

But my experience was only positive. The order was shipped quickly, with no problems whatsoever (and the prices were quite cheaper tha in other webshops).

I think it's a bit unfair to give them for the monthly charge, since (at least when I visited the website) this was CLEARLY specified next to the price of the order. And, they give 14 days trial period so you can get out of it before they even charge you.

November 27, 2019
Unprompted review
Rated 5 out of 5 stars

Prompt and good company

Prompt and good company

Wrote to them about my concern and they responded promptly. Got my package on time and everything was as described.

October 2, 2019
Unprompted review
Rated 1 out of 5 stars

SCAM!!!!

SCAM!!!!
Don NOT buy from here. They hide they are subscribing you up to automatically charge your bank account EVERY month!!!! Phone numbers do not work. SCAM SCAM SCAM AVOID!!!!!!

September 19, 2019
Unprompted review
Rated 1 out of 5 stars

They don t deserve even 1 star,they…

They don t deserve even 1 star,they just extort you grom 139 without to inform about that,what kind of stupid rule even it is.My advice is to just avoid this website,don t buy enything even if you think they have a good price.In the end you will pay more that in other store s,like me.

August 5, 2019
Unprompted review

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