Fido Finance Reviews 999

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 163 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the outstanding service and professional staff, who are often described as friendly, helpful, and dedicated to achieving the best outcomes. Many appreciate the clear, honest, and timely communication, which makes the entire process feel less stressful and more supportive. The user experience is frequently praised for being smooth, efficient, and hassle-free, with many noting the quick response times and ease of understanding. People also value the personalized approach, with staff going above and beyond to guide them through the process and address their unique situations. The customer service is consistently rated as exceptional, ensuring a comfortable and well-informed journey for consumers.

What people talk about most

Staff

People report positive experiences with staff, highlighting their professionalism, helpfulness, and friendly... See more

Service

Clients share positive opinions on service, frequently highlighting the smooth, stress-free, and easy process... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting excellent communication and... See more

User experience

Reviewers highlight positive aspects of user experience, consistently describing it as easy, smooth, and... See more

Response time

Customers consistently note positive experiences with response times, highlighting prompt and clear... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We’ve had an amazing experience with Fido Finance, and especially our broker Sandun. From start to finish, the service has been outstanding. Sandun went above and beyond to get our loan over the... See more

Rated 5 out of 5 stars

I wouldn't choose anyone else! Kosta was friendly, always available and completely understanding of my unique situation and finance needs. I have high expectations and these guys surpassed my stan... See more

Rated 5 out of 5 stars

A genuinely hassle free experience. 10/10 to Jordan Rose for being an absolute legend and meticulously guiding me throughout the process. He took care of everything and we achieved out monthly repayme... See more

Rated 5 out of 5 stars

Jake Ginn was awesome to work with. The process was made infinitely easier thanks to Jake finding the best deal that suited our priorities. Beat previous offers from the dealership and standard banks.... See more


Company details

  1. Finance Broker
  2. Car Finance and Loan Company
  3. Insurance Broker

Written by the company

Whether it’s a loan for your new or used car, ute, van, motorbike or caravan, Fido is your auto finance companion. We have access to the best car loan rates from over 30 bank and non-bank lenders, and waste no time getting them directly to you. Fido Finance; Car Finance, Off the chain.


Contact info

5.0

Excellent

TrustScore 5 out of 5

999 reviews

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Asks customers to review

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How this company uses Trustpilot

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Rated 5 out of 5 stars

Sandun

At first I was bit hesitant to use online finance company ,It turn out finding a excellent broker.He was very helpful from acquiring the loan till settlement day .Big shout out to Sandun from Fido Finances very highly recommendable .

April 14, 2025
Rated 5 out of 5 stars

Lee was fantastic

Lee was fantastic. I work in sales and he is great to communicate with. Stood out from anyone in customer service I have worked with to date. Props to Lee. He is a asset to your company

April 11, 2025
Rated 5 out of 5 stars

Jordan Rose made my experience with…

Jordan Rose made my experience with Fido Finance one of the best experience easy friendly professional my experience was like dealing and taking to a friend that I've known all my life I would highly recommend this gentleman Jordan Rose

March 26, 2025
Rated 5 out of 5 stars

Good service

Eliot did a great job tailoring to our needs, nothing was too much trouble, communication, accessibility and efficiency was particularly notable. Thanks again!

March 24, 2025
Rated 5 out of 5 stars

Incredible Customer Service

Eliot has outstanding customer service skills, always responded in a swift and timely manner, while giving detailed and well spoken responses to answer any and all questions I had. Was very fast to point me in the right direction for becoming pre-approved and receive my car loan. Could not rate the service any higher, more than happy with the outcome of my application and could not recommend Eliot and Fido Finance enough.

March 19, 2025
Rated 5 out of 5 stars

Highly Recommend Eliot Heo from Fido Finance!

I can't recommend Eliot Heo from Fido Finance highly enough! From start to finish, he was the epitome of professionalism—knowledgeable, courteous, and incredibly efficient. What truly set Eliot apart was how effortless he made the entire process. He handled everything with precision and speed, ensuring there were no delays or unnecessary stress. Thanks to his expertise, what could have been a complicated and overwhelming experience turned into a smooth and seamless journey. If you're looking for a finance broker who truly goes above and beyond, Eliot Heo is the one you need!

March 18, 2025

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