Fido Finance Reviews 997

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 163 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the outstanding service and professional staff, who are often described as friendly, helpful, and dedicated to achieving the best outcomes. Many appreciate the clear, honest, and timely communication, which makes the entire process feel less stressful and more supportive. The user experience is frequently praised for being smooth, efficient, and hassle-free, with many noting the quick response times and ease of understanding. People also value the personalized approach, with staff going above and beyond to guide them through the process and address their unique situations. The customer service is consistently rated as exceptional, ensuring a comfortable and well-informed journey for consumers.

What people talk about most

Staff

People report positive experiences with staff, highlighting their professionalism, helpfulness, and friendly... See more

Service

Clients share positive opinions on service, frequently highlighting the smooth, stress-free, and easy process... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting excellent communication and... See more

User experience

Reviewers highlight positive aspects of user experience, consistently describing it as easy, smooth, and... See more

Response time

Customers consistently note positive experiences with response times, highlighting prompt and clear... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We’ve had an amazing experience with Fido Finance, and especially our broker Sandun. From start to finish, the service has been outstanding. Sandun went above and beyond to get our loan over the... See more

Rated 5 out of 5 stars

I wouldn't choose anyone else! Kosta was friendly, always available and completely understanding of my unique situation and finance needs. I have high expectations and these guys surpassed my stan... See more

Rated 5 out of 5 stars

A genuinely hassle free experience. 10/10 to Jordan Rose for being an absolute legend and meticulously guiding me throughout the process. He took care of everything and we achieved out monthly repayme... See more

Rated 5 out of 5 stars

Jake Ginn was awesome to work with. The process was made infinitely easier thanks to Jake finding the best deal that suited our priorities. Beat previous offers from the dealership and standard banks.... See more


Company details

  1. Finance Broker
  2. Car Finance and Loan Company
  3. Insurance Broker

Written by the company

Whether it’s a loan for your new or used car, ute, van, motorbike or caravan, Fido is your auto finance companion. We have access to the best car loan rates from over 30 bank and non-bank lenders, and waste no time getting them directly to you. Fido Finance; Car Finance, Off the chain.


Contact info

5.0

Excellent

TrustScore 5 out of 5

997 reviews

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Rated 5 out of 5 stars

Best way to go through to get a new car…

Best way to go through to get a new car under finance. Bailey was amazing to work with, happy to explain the process with you always followed up on things and got me what I wanted. So happy I did it through these guys.
Will definitely be going back through Bailey when another family member needs a car loan.

July 29, 2025
Rated 5 out of 5 stars

Exceptional Service

Absolutely top-notch service from start to finish! Working with Fido Finance was honestly one of the best decisions I've made, and I couldn’t be happier with the outcome. Jordan Rollings was an absolute legend and made the entire process seamless, stress-free and genuinely enjoyable — he sold me my first car and made sure that everything was tailored perfectly to my needs.

From the clear communication beforehand to the attention to detail throughout, the professionalism and care shown by the team exceeded all my expectations. I especially appreciated the flexibility and personalized approach — it felt like he truly had my best interests at heart.

I highly recommend Fido Finance and I'll definitely be returning for future purchases. Huge thanks to Jordan for making it such a smooth and memorable experience!

July 25, 2025
Rated 5 out of 5 stars

I had really good support from my broker

I had really good support from my broker an she kept very good communication with me, always had a positive attitude toward me an through out the applications even with hurdles on my part, very pleased with the outcome, would most definitely use them again when I want m next big toy :D

July 24, 2025
Rated 5 out of 5 stars

Gabe is a superstar!

I had an incredible experience working with Gabe to help secure my first brand new car. Gabe was extremely professional, attentive, proactive and communicative during the entire process. He was always able to answer any query I had and made sure my mind was at ease. Gabe made sure I was aware of everything that was happening at all times and is so diligent with his practice that I never once became concerned or unsure. Gabe’s work ethic should be highly commended as he went over and above for me and I couldn’t be more thankful. My experience of purchasing a first brand new car was overall smooth sailing and it’s got everything to do with Gabe! He is an invaluable asset to this company and I’ll be recommending him to everyone.

July 22, 2025
Rated 5 out of 5 stars

Great service

Adam was personable, not pushy, and followed up as requested.
He made the experience easy.

July 16, 2025
Rated 5 out of 5 stars

Unbeatable service from Jordan Rose and Fido

My application started 13 months ago where I spoke to Jordan Rose who organised a pre-approval! I was unable to find a suitable car but got back in touch with Jordan this year when I was ready to try again because of how helpful he was. Another pre approval and then life happened and put a spanner in the works. Jordan was super supportive during this time and kept in touch without being overbearing. His advice and professionalism alongside his friendliness made the whole experience a breeze. I wouldn’t hesitate to recommend Jordan and Fido Finance and look forward to doing business in the future.

July 14, 2025
Rated 5 out of 5 stars

Must Read!!!

I wanted to take a moment to share my experience with Jordan and the team at Fido Finance. From the very beginning, Jordan has been extremely helpful, professional, and constructive in guiding me through my finance options. He made the whole process straightforward and stress-free, always taking the time to explain things clearly and answer any questions I had.

What really stood out to me is how Fido Finance genuinely cares about meeting their customers’ needs. They offered me affordable payment terms that suit my situation, with a repayment period that works well for my budget and lifestyle. I appreciate how flexible and understanding they are — it really shows that they’re focused on helping people succeed, not just making a quick sale.

Overall, I’m very happy with the service I received and I’d highly recommend Jordan and Fido Finance to anyone looking for a supportive and trustworthy finance company.

July 11, 2025
Rated 5 out of 5 stars

Amazing staff

The staff were extremely friendly and helpful especially Jacq Mackey whom I dealt with.
As I work at a high school and was only able to take calls during my break, Jacq was obliging with my time availability and any return calls I made were promptly returned to me. Their entire process was made extremely easy for myself especially as I suffer from extreme anxiety. I would highly recommend Fido Finance.

June 27, 2025

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