FieldGoodsReviews 

577
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 163 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the delicious and high-quality meals, often describing them as tasting homemade and being a convenient alternative to cooking or takeaways. Many appreciate the generous portion sizes, the variety of options, and the ease of preparation, making them ideal for busy lifestyles or as thoughtful gifts. The ordering process is generally found to be straightforward, and delivery is often described as fast and efficient, with products arriving well-packaged and frozen. However, some customers also noted occasional issues with late afternoon deliveries, though the items remained frozen. A few other people felt that the ordering experience on the website could be improved, citing problems with missed or cancelled orders and last-minute unavailability of items. There were also isolated complaints about specific meal quality, such as hard meatballs, or a lasagna that was greasy and lacked distinct layers, and some found certain dishes over-seasoned. Additionally, a small portion of people experienced issues with melted freezer blocks and waterlogged boxes upon delivery, and one customer reported issues with a delivery partner and a subsequent refund process.

What people talk about most

Product

Customers consistently note positive experiences with product, praising the delicious, fresh, and... See more

Quality

Clients share positive opinions on quality, with many reviewers praising the delicious, fresh, and well-made... See more

Order

Reviewers mention positive feedback about order, with many expressing satisfaction with the ease of ordering... See more

Delivery service

Consumers find delivery service to be positive, with many praising the speed and efficiency of their orders.... See more

Service

Customers had positive experiences with service, with many praising the quality and choice of meals, as well... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have now had three deliveries of these delicious ready meals, each one full of meat/fish/sauce, a really satisfying delight. Not the cheapest but **** better than any other company I have bought an... See more

Company replied

Rated 5 out of 5 stars

Excellent delivery fast Meals are delicious and portion size is spot on These are by far the tastiest ready meals ever!! Also natural ingredients not too much sugar ( am diabetic) low carb too L... See more

Company replied

Rated 5 out of 5 stars

Delivered on date promised. Well packaged, with good clear instructions. After tasting several different mains, these dishes are reliably excellent quality, easy and more importantly, delicious. Date... See more

Company replied

Rated 5 out of 5 stars

Delicious meals in exactly the right portions for the two of us. We have tried several different ones and can’t say any one in particular is favourite, as we’ve enjoyed them all. Ordering is easy an... See more

Company replied


Company details

  1. Frozen Food Store
  2. e-Commerce Service
  3. Frozen Food Manufacturer
  4. Meal Delivery
  5. Online Food Ordering Service

Written by the company

Delicious free range, sustainable ready meals. B-Corp status and 25 Great Taste Awards - this is food to feel good.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

577 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 42% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(577)

158 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent food and excellent service

I used Ell & Sam for family members when they were seriously in need of some support and this was one of the best decisions I ever made. They loved the food, the delivery was prompt and efficient and I will definitely be calling on them agian

November 1, 2024
Unprompted review
FieldGoods logo

Reply from FieldGoods

Thanks Charlotte, so pleased we could help.

Rated 5 out of 5 stars

The perfect gift!

We're big fans of FieldGoods anyway but found a new advantage of them when we invited ourselves to stay ovenight with friends on our way to Scotland and offered to produce the meal as a thank you.

Our order was delivered, was delicious and made the evening dead easy for everyone, and we were all able to have a glass of wine without worrying about the Scottish 'zero tolerance'!

May 10, 2025
Unprompted review
FieldGoods logo

Reply from FieldGoods

We're delighted to hear that we helped make your evening effortless and enjoyable! what a thoughtful way to thank your friends. It’s great to know our service added that extra touch of convenience (and allowed everyone to relax with a glass of wine, worry-free!).

Rated 5 out of 5 stars

Simply the most wonderful food

Simply the most wonderful food! Thank you FieldGoods. Always arrive on time and the meals never disappoint.

April 17, 2025
Unprompted review
FieldGoods logo

Reply from FieldGoods

Thank you so much for your feedback! We’re thrilled to hear that you’re enjoying the meals and that our deliveries are consistently meeting your expectations. Knowing that our food never disappoints truly means the world to us.

Rated 5 out of 5 stars

Stunning food perfect to keep in…

Stunning food perfect to keep in freezer for when you want a quick but great meal that is also healthy.

May 1, 2025
Unprompted review
FieldGoods logo

Reply from FieldGoods

We're so pleased to hear that you're enjoying the convenience and quality of our meals. It’s great to know they’re hitting the mark for both taste and health! Exactly what we aim for.

Rated 4 out of 5 stars

need to try one self rather than rely on others

Facebook tempted me, amongst many other spate of
meal sellers.
Food tasty but not much of it is my only comment regarding my experience. Would have been willing to pay more to get a larger amount, without having to choose a meal for two.

April 28, 2025
Unprompted review
Rated 5 out of 5 stars

Delicious meals

Delicious meals, well packaged and convenient.
I ordered initially to test as I shall soon have to convalesce at home following hospitalisation.
I wasn't disappointed and shall order again without hesitation.

May 16, 2025
Unprompted review
Rated 5 out of 5 stars

Homemade yummy

By now, I think I've tried all the others. Fieldgood's Ready Meals, though perhaps in some instances a little more expensive, are easily the best by far. I love homestyle cooking, and their offerings certainly don't disappoint. I've just finished my first selection of these meals and can't wait to reorder. I hope Fieldgoods continue their run of success.

May 4, 2025
Unprompted review
Rated 5 out of 5 stars

Great meals very tasty and a good…

Great meals very tasty and a good selection. These are the best meals I have had delivered online. Good value for money and will not be beaten on quality. I have subscribed for all my meals in future.

April 26, 2025
Unprompted review
Rated 5 out of 5 stars

Very impressed with the quality and…

Very impressed with the quality and taste of all the meals and particularly the chicken and leek pie.
Super efficient delivery and will definitely be using again. Superior to anything I have ordered online before

April 2, 2025
Unprompted review
Rated 5 out of 5 stars

Really great range of different meals

Really great range of different meals, some that I have never tried before, and they look and taste homemade. The QR code on the side with the serving suggestion is really handy if it is a dish you aren't familiar with. Full marks too for the free range meat, sustainability, recyclable packaging and reuse scheme. Just brilliant all round.

April 30, 2025
Unprompted review
Rated 5 out of 5 stars

Wholesome seasonal selections

The selection of dishes has been very carefully thought out they are not at all similar and suit a range of tastes the flavours are great and I have not had to tweek them at all like I usually do. They are very wholesome. I'm looking forward to the seasonal changes. I am able to space out my recurring order enough to make sure I always have them in the freezer incase of emergency!

March 10, 2025
Unprompted review
Rated 5 out of 5 stars

Lovely meals, perfect care package

I'm in New Zealand and was ordering a delivery for a colleague who was caring for a family member in the UK. The delivery arrived on time and was so well received by my colleague! Would definitely use again!

March 12, 2025
Unprompted review

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