Banner for fields-data-recovery.com

fields-data-recovery.com Reviews 

1,348
TrustScore 4 out of 5

3.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 80 reviews, reviewers had a great experience with this company. Customers frequently praise the staff and customer service for their helpfulness, professionalism, and excellent communication, providing timely updates. Many people are delighted with the successful data recovery, noting the company's ability to retrieve critical and priceless data quickly and efficiently. However, some customers also noted that the service can be very expensive, with costs often exceeding initial expectations. A few other people reported issues with pushy sales tactics, and some experienced their drives being returned in worse condition or without data recovered despite the high fees.

What people talk about most

Service

Reviewers mention ambiguous feedback about service, with some customers expressing high satisfaction,... See more

Price

Clients share ambiguous opinions on price, with many reviewers finding the cost to be high and unexpected,... See more

Product

Users describe ambiguous interactions with product, particularly regarding hard drive recovery and... See more

Staff

People report positive experiences with staff, highlighting their helpfulness, professionalism, and... See more

Customer service

Customers had positive experiences with customer service, highlighting frequent and clear communication... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I appreciate your having got it done. The one thing that could have been better was that it was shipped to a wrong address. The FedEx driver called me from an address about 7 miles away. It may have... See more

Company replied

Rated 4 out of 5 stars

I'm very happy I was able to recover the data i had lost. Especially from an M.2 based drive! I was thinking that database was lost forever, but they brought it back!... even if that meant putting it... See more

Company replied

Rated 3 out of 5 stars

I would have given them a 4 or 5 star review if the price hadn't been excessive. I felt I was kind of pressured into having my data recovered. They did however recover all my data successfully and I... See more

Company replied

Rated 5 out of 5 stars

I really appreciate Fields Data Recovery's responsiveness and will recommend them to my friends and co-workers. They were able to retrieve the lion's share of my data and saved me a ton of time --well... See more

Company replied


Company details

  1. Data Recovery Service
  2. Computer Accessories Store

Written by the company

Fields Data Recovery are specialists in recovering data from hard drives, SSDs, RAID arrays, NAS devices and other digital storage. We have been operating for over 15 years, helping both individuals and businesses across the U.S., Canada, and Europe. Every case starts with a free evaluation and free secure shipping. Q: How long has Fields Data Recovery been in business? A: We have been recovering data for more than 15 years and have successfully completed thousands of cases. Q: Do you charge for the initial evaluation? A: No, we provide a completely free evaluation along with free secure shipping of your device. Q: Can you handle urgent business recoveries? A: Yes, we regularly deal with critical cases and can prioritize urgent recoveries with realistic turnaround times. Q: What types of devices can you recover data from? A: We can recover from hard drives, SSDs, flash drives, RAID servers and NAS systems. Q: What makes Fields Data Recovery different? A: Our engineers are trained in-house, work in cleanroom environments and use forensic-grade techniques developed over years of experience.


Contact info

3.8

Great

TrustScore 4 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.8

All reviews

(1,348)

80 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

This company is a treasure!!!

This company is a real treasure for those who have data problems. I live in California, and in my case, they recovered files that I had lost in 2021. Even though it was difficult, they did it and sent me a backup of all the information on my hard drive in less than two weeks. Highly recommended. They are honest, friendly, and very professional. It would be the only company I would trust to recover my data again.

August 22, 2024
Unprompted review
Rated 5 out of 5 stars

Reliable

Fast and reliable. Walked me through the process and followed through. Thank you for great service.

August 30, 2024
Rated 5 out of 5 stars

BEST DATA RECOVERY COMPANY

I had an outstanding experience with this company. From the beginning, I felt confident that my data would be recovered. The pricing was surprisingly affordable, especially compared to 12 other companies I researched, which were all far beyond my budget. Every bit of my data was successfully recovered.

Adam, my contact person, was exceptionally kind, knowledgeable, and highly professional throughout the entire process. I was in a state of panic when my disk crashed, as it contained five years’ worth of data with no backup. Thanks to their expertise, everything was restored. I highly recommend this company.

~ Dr. KLD

July 9, 2024
Rated 1 out of 5 stars

Fields Data "Recovery" Scam Alert

This company is a scam. They charge exorbitant fees and the data that they "recover" is gobbily gook. Also, they claim that their policy is to only make this gobbily gook available for one week and then poof, just like that it's gone. Do NOT use this scam of a company. They are a scam and a ripoff.

September 1, 2023
Unprompted review
Rated 5 out of 5 stars

Concerning WO-018142

Concerning WO-018142
They able to retrieve all the data on my only Backup. They were able with questions, etc.. Also, they recovered everything quickly.

August 8, 2024
Rated 4 out of 5 stars

The customer service was great.

It is a bit pricey, but the service fields offers is a must in the current times. They are straight foward about what they have to do to retrieve your data. And the likelihood of it being recovered. I was able to retrieve a terrabyte of data in less than a month. All which I feared was gone for good. All in all the service was great. I just wish they sent back my the case i shipped my device in.

July 23, 2024
Rated 5 out of 5 stars

Quick

Quick, efficient and reliable service. Couldn't recommend enough!

July 11, 2024
Rated 1 out of 5 stars

This company is a scam

This company is a scam. Not to mention very unprofessional and literally everything the people writing with a 1 star review are basically covering it all. I have a very similar case where they basically gaslight you and then just copy and paste their clauses. I was also told that I was basically going to recover almost all my files and then they back pedaled and told me that a recovery for them is being able to just open your drive. I literally lost a lot of my files that were years worth of work for my business on there and they could not care less because they had already received their payment and funny enough they know what they are doing is quite wrong because how is it possible that you put non-refundable. They literally give you a screenshot of 'said files' that are recovered to make you feel like you have recovered all of them back, but then be very careful because once you actually look in your files...everything is not there...at all. They even made me buy an extra piece like someone else said on these reviews and told me that because my hard drive was this kind of hard drive that needed this and this was a level 5 lab. If this was all they said it was then why was I left with not even an 1/8th of my files???? It is REALLY an expensive scam, so please do not bother to go to them if you have to go to someone else even if it is more money but it is highly recommended go to them instead you will just end up spending money, time, and starting off just where you pretty much left data wise. Not to mention, I gave them more than a months worth of time for them to work on this as well. They will copy and paste all their answers as I said and make you feel like you should know better when in reality they should know better how to treat a customer and also actually do the RIGHT thing, which is rightfully recover their data!

May 8, 2024
Unprompted review
Rated 5 out of 5 stars

Great Customer Service

Fields Data was very helpful in explaining the process and worked diligently on my corrupted drive. I am very grateful for how much they were able to recover

May 21, 2024
Rated 4 out of 5 stars

Service = excellent

My only complaint really was the price, but that's just a personal gripe and not a reflection of your service. You did a great job recovering my data and I got all of it in a timely manner. I'm just a broke veterinary resident so having to spend nearly a month's salary for the recovered data was a hard pill to swallow. But it was worth it.

March 5, 2024

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look