I have mailed a million times as my shipment is stuck in customs , your customer service does not reply to a single mail , there’s no way of contacting you , thanks to you I lost my shipment and my m... See more
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I absolutely love Fields of Yarrow ~ From their amazing facials to the most beautiful natural products, that feel so luxurious on your skin. My favorite product is the Serum Stick! It locks in so much... See more
Company replied
More then three week complete ignore about damaged product, no apology neither any resolve, just silence from email, Instagram both business page and the owner. I’ve never wrote bad review in my life,... See more
I have been looking for products that are adapted to my skin for a while and I am so happy I finally found something that can help me to have beautiful and natural looking skin. The brand is 100% pl... See more
Company replied
Company details
About Fields of Yarrow
Written by the company
Fields of Yarrow.
Fields of Yarrow is the honest brand of natural, organic skincare products.
We create skincare remedies to feed your skin and soul, the natural way... always.
Our products are specially formulated and infused with plants and flowers grown in our own organic garden in Bali, and with ingredients sourced from organic farms around the Indonesian archipelago, handpicked for their unique benefit to your skin.
We select only the highest quality plants and flowers to guarantee the potency and quality of our products.
Discover
Skin Cleansers
Our skin cleansers are gentle yet effective, carefully formulated to remove impurities and excess oil without stripping the skin's natural moisture. Crafted with nourishing botanical extracts, they leave your skin feeling refreshed, balanced, and ready for the next step in your skincare routine.
Skin Toners
Skin toners are the perfect way to prepare your skin for optimal absorption of serums and moisturizers. Infused with botanical essences and soothing ingredients, our toners help refine pores, balance pH levels, and provide a burst of hydration, leaving your skin revitalized and glowing.
Skin Serums
Our skin serums are potent elixirs, packed with active ingredients to address specific skincare concerns. From boosting collagen production to brightening uneven skin tone, our serums deliver targeted benefits, promoting a radiant and youthful complexion. Experience the power of nature's goodness with every drop.
Eye Care
Fields of Yarrow's eye care products are specially formulated to nourish and rejuvenate the delicate skin around the eyes. Infused with botanical extracts and high-performance ingredients, our eye creams and serums work to minimize the appearance of fine lines, reduce puffiness, and diminish dark circles, revealing brighter, more youthful-looking eyes.
Skin Moisturizers
Skin moisturizers are like a drink of water for your skin. Formulated with natural, nutrient-rich ingredients, they provide deep hydration, replenishing moisture and restoring the skin's natural barrier. Experience soft, supple, and hydrated skin that glows with vitality
Face Oils
Our face oils are carefully crafted blends of luxurious botanical oils that penetrate deeply to nourish and revitalize the skin. Rich in antioxidants, essential fatty acids, and vitamins, these oils promote a radiant complexion while providing intense hydration and protection against environmental stressors.
Exfoliants
Exfoliants gently buff away dull, dead skin cells, revealing a smoother, more radiant complexion. Infused with natural exfoliating agents and nourishing botanicals, our exfoliants promote cell turnover, unclog pores, and leave your skin looking fresh and revitalized.
Facial Masks
Fields of Yarrow's facial masks are indulgent treatments that offer a spa-like experience in the comfort of your own home. Enriched with potent botanical extracts, vitamins, and minerals, our masks deeply hydrate, detoxify, and revitalize the skin. Relax, rejuvenate, and let nature work its magic for a glowing and refreshed complexion.
How can I connect with the community?
You can find all of our links on our Linktree down here:
Or let's follow each other on Instagram
Contact info
3.5
Average
40 reviews
Hasn’t replied to negative reviews
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Worst customer service I have ever encountered
I have mailed a million times as my shipment is stuck in customs , your customer service does not reply to a single mail , there’s no way of contacting you , thanks to you I lost my shipment and my money ….the worst customer service ever !
April 9, 2025
Unacceptable service
More then three week complete ignore about damaged product, no apology neither any resolve, just silence from email, Instagram both business page and the owner. I’ve never wrote bad review in my life, as I’ve never had that treatment from a company.
December 17, 2024
Worst experience
Worst experience. Neither I did get my package nor I received a refund.
November 3, 2024
I buy the same fragrance for the third…
I buy the same fragrance for the third time. My husband is crazy about him and so am I ♥️
October 28, 2024
Excellent:)))
August 28, 2024
Amazing product
Amazing product! High quality ingredients with beautiful benefits. Good after sales and quick delivery. This is my second order from the website and always satisfied ✨
May 11, 2024
Incredible Products & Brand
Great customer service, incredible products! I am loving every cream, oil, cleanser I have purchased and now I’m obsessing over the oil perfumes.
April 30, 2024
Reply from Fields of Yarrow
Thank you very much for your review. We are very happy to read you are enjoying our products xx
Beautiful products using natural…
Beautiful products using natural natural ingredients & beautifully packaged
December 30, 2023
Reply from Fields of Yarrow
Thank you so much for your kind words! We're so happy to hear that you appreciate our commitment to using natural ingredients and our dedication to thoughtful packaging. If you have any specific favorites or if there's anything else you'd like to share about your experience with our products, we'd love to hear it. Your feedback means a lot to us!
Nice product
Nice product - floral fusion serum , texture & scent are pleasant to use . Good for hydration & sensitive skin .
Shipping is however very slow .
December 20, 2023
Reply from Fields of Yarrow
Thank you for your kind review and positive feedback on our Floral Fusion Serum! We're happy to hear that you enjoyed the pleasant texture and scent, and that it has been beneficial for hydration and sensitive skin.
We sincerely apologize for the delayed shipping experience you encountered. During the holiday period, we experienced an exceptionally high demand, which regrettably led to some delays. We truly appreciate your understanding and patience.
If there's anything else we can assist you with or if you have further feedback, please feel free to reach out. We value your support and hope to serve you even better in the future.
Best regards,
FY Team
Slow shipment
I haven't received the package so I can't review about the product yet. I ordered it on 19 December 2023.
December 20, 2023
Reply from Fields of Yarrow
Hello Jennifer,
We're really sorry to hear that you experienced some delay in the delivery of your order. We understand how disappointing this must be.
Please know that we promptly packed and dispatched your order on the same day it was placed. However, due to the Christmas period and the unprecedented volume of deliveries, our shipping partners have been experiencing significant delays that are unfortunately beyond our control.
We sincerely apologize for any inconvenience this delay may have caused you. Your satisfaction is important to us, and we're committed to assisting you in any way we can.
Thank you for your understanding and patience during this busy period.
We see you already got your package but we will make sure in the future that this situation wont hapen again.
Wishing you a great day ahead.
Best regards,
FY Team x
Basil & Cassia | Antioxidant Face Serum Stick
Hi. I recently purchased Basil & Cassia | Antioxidant Face Serum Stick, the stick doesn't come out at all. It's my first time using this and it is disappointing. The product seem to have this issue. I can't even get to use it at all.
Edited: Thanks for finally responding. I pm'ed you on Instagram but there's no response. I hope I don't have to wait another two months.
Thanks
December 20, 2023
Unprompted review
Reply from Fields of Yarrow
We appreciate your feedback and apologize for the inconvenience you've experienced with our Basil & Cassia | Antioxidant Face Serum Stick. We're truly sorry that the stick didn't dispense properly, making your first experience disappointing.
Upon investigation, we identified an issue with the packaging in that specific batch. Please accept our sincere apologies for any frustration this may have caused. We are committed to continuous improvement and are taking immediate steps to rectify this matter.
To make things right, we would like to send you a replacement at no extra cost once we have our new batch produced. Kindly provide your order details, and we'll ensure a hassle-free resolution for you.
Thank you for bringing this to our attention, and we appreciate your understanding as we work to enhance our products and overall customer experience.
Best regards,
FY Team
Great plant based organic products
I have been looking for products that are adapted to my skin for a while and I am so happy I finally found something that can help me to have beautiful and natural looking skin. The brand is 100% plant based - very organic and it is very well reflected in the quality of the products. I used the Papaya & the pineapple cleanser and exfoliate and it feels amazing :)!
Super recommended!
The cleanser really smells amazing
November 28, 2023
Reply from Fields of Yarrow
Thank you so much for taking the time to share your wonderful experience with our products! We're absolutely thrilled to hear that our Papaya & Pineapple cleanser and exfoliate have become favorites in your skincare routine. 😊
It's truly heartwarming to know that you appreciate our commitment to using 100% plant-based, organic ingredients and that you're seeing the beautiful and natural results you've been searching for.
And yes, that delightful scent! We're so glad you're enjoying it as much as we do. Your recommendation means the world to us, and we're here for any future skincare needs you may have.
Wishing you radiant and glowing skin always!
FY Team x
Reply from Fields of Yarrow
Thank you so much for your kind review! We're happy that you're enjoying our products, and we're proud to offer natural and organic products that contribute to their wonderful qualities.
Your feedback is greatly appreciated, and if you ever have more to share or any questions, please feel free to reach out. We're here to ensure you have a great experience with our products!
FOY deliver the results to…
FOY products deliver the results to your skin and their scent is divine.
Also delivery service is quick and efficient.
September 6, 2023
Reply from Fields of Yarrow
Thank you so much for sharing your experience with FOY products! We're truly delighted that you've found our products to be effective and that you enjoy their divine scent. We believe that skincare should be a sensorial experience, and your feedback reinforces that belief.
Our team is also thrilled to hear that you had a positive experience with our delivery service. We understand that getting your products promptly is important, and we're committed to ensuring a quick and efficient process for you.
If you ever have more feedback or any questions in the future, please don't hesitate to reach out. We're here to make your skincare journey enjoyable and effective. Thanks again for choosing FOY!
FIELDS OF YARROW TEAM x
Completely exceeded my expectations
From the moment I received the package I was happy. Beautiful, sustainable packaging that brought a breeze from Bali.
I got the Floral Fusion & Wild Rose Serums, and I fell in love with the Floral Fusion. The smell, the texture, the after-feel, everything that I expected. The Wild Rose will be perfect for when it's cold. It gives an extra moisturizing boost.
I also got, and this was the biggest surprise, the Papaya & Pineapple (both the Cleanser and the Exfoliant).
-> THE CLEANSER PEOPLE, The Papaya & Pineapple Cleanser. It's the best-kept secret in the skincare industry. How is nobody talking about it? The way that you apply it to dry skin, massage it, and rinse it when you step into the shower is so practical! And it has become a morning ritual for me. I don't think I would be able to wake up without its lemongrass/citrus pick-up scent!
Very happy with the way the products have acted on my skin. I've been using them for about a week, and I already feel my skin hydrated, elastic, and glowing.
-> 100% Recommended <-
September 24, 2023
Reply from Fields of Yarrow
What a heartwarming review!
First of all, we'd like to express our gratitude for your thoughtful and enthusiastic feedback. Your experience with our products means the world to us, and we're thrilled that you had such a positive journey from the moment you received your package.
The fact that you appreciate our sustainable packaging and felt the Bali breeze through it brings smiles to our faces.
We're delighted to hear that you're loving our Floral Fusion Serum, with its beautiful scent, texture, and after-feel. It's great to know that it met your expectations. And yes, our Wild Rose Serum is indeed perfect for colder weather, providing that extra moisturizing boost to keep your skin happy and healthy.
Now, about the Papaya & Pineapple Cleanser—wow, what high praise! 😊 We couldn't agree more with your assessment of it being a hidden gem. Your morning ritual with its lemongrass/citrus pick-me-up scent sounds like a fantastic way to start the day.
We're thrilled that you've already noticed positive changes in your skin after just a week of use. That hydrated, elastic, and glowing feeling is what we aim for, and it's wonderful to hear that you've experienced it.
As a little tip from our founder during the colder months, adding a few drops of our Wild Rose illuminating face oil into the Floral Fusion antioxidant cream can provide that extra boost of hydration and moisturization.
Your recommendation means the world to us, and we're truly grateful for your support. If you ever have more feedback or questions, please feel free to reach out. Here's to your continued radiant and glowing skin!
FIELDS OF YARROW TEAM x
A dose of goodness
First of all, I love the packaging very much- the moss green colour and the choice of frosted glass- so soothing! Then the texture and the ingredients of the products feel so sensual to the skin that it makes you fell in love again with yourself! Then the after smell is so gentle and airy, I just love using your products. Thank you Fields of Yarrow, I am a fan!
September 7, 2023
Reply from Fields of Yarrow
Thank you so much for taking the time to share your heartfelt thoughts about our products. We are absolutely thrilled to hear that you've had such a positive experience with Fields of Yarrow, and we truly appreciate your kind words and support.
The moss green color and frosted glass packaging were chosen with care to create a soothing and aesthetic experience, so it's wonderful to know that you appreciate the attention to detail in our design.
It warms our hearts to hear that the texture and ingredients of our products have left such a positive impression on you, making you feel connected with yourself. Our team is dedicated to formulating products that not only benefit your skin but also enhance your overall well-being.
And as for the after-smell, scents plays a significant role in our products, and we're thrilled that it contributes to your enjoyment.
Your support means the world to us, and knowing that you're loving Fields of Yarrow is the best encouragement we could ask for. We're committed to continually delivering high-quality skincare experiences, and we look forward to being a part of your self-care journey.
If you ever have any questions or need assistance, please don't hesitate to reach out. We're here for you.
Once again, thank you for your kind words and for being a part of the Fields of Yarrow community.
Souhela x
love the new packaging
love the new packaging. The moisture is less sticky and less tacky than the previous version. Delivery is very prompt and fast.
September 7, 2023
Reply from Fields of Yarrow
Thank you for your positive feedback! We're thrilled to hear that you love our new packaging and appreciate the improved moisture texture. We also take pride in our fast and prompt delivery service. Your support means a lot to us!
Souhela x
Reply from Fields of Yarrow
We're delighted to hear that you're in love with the shimmers in our Hibiscus & Vitamin C eye cream ✨ Thank you for sharing your experience with us. We're here to make your skincare routine a little more magical. If you have any questions or need further assistance, please feel free to reach out. Your satisfaction is our utmost priority! 💫😊
Souhela x
No updates on shipping till i emailed…
No updates on shipping till i emailed and asked
Items took about 3 weeks to arrive
August 22, 2023
Reply from Fields of Yarrow
Thank you so much for sharing your experience, and we sincerely appreciate your patience and understanding. We're truly sorry for the delay in receiving your order, and we understand that it can be frustrating when shipping updates are not provided proactively.
During our recent clearance sale with a 50% discount, we experienced an unexpectedly high volume of orders, which, regrettably, led to some delays in our shipping process. We want you to know that we are a small brand on a journey of growth and learning, and your feedback is incredibly valuable to us.
Your understanding during this time means a lot to us, and we're committed to making improvements based on the lessons we've learned. If you have any further questions or need assistance, please don't hesitate to reach out. Your satisfaction is essential to us, and we look forward to serving you better in the future. Thank you for being a part of our brand's journey!
Souhela x
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