Figureland Reviews 31

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Firstly I was pleasantly surprised to find the item in stock as it had been released quite some time ago and I needed a genuine NECA Alien Big Chap specifically for a gift. Communication from Fig... See more

Rated 5 out of 5 stars

My Alex Murphy Neca figure was delivered in perfect condition. Well packaged to avoid damage and it was delivered quickly. My first time buying but will definitely buy again! Great service, highly rec... See more

Company replied

Rated 5 out of 5 stars

I've been a customer at Figureland since 2019 and they haven't let me down once, their customer service is impecable. It's become my first stop whenever I'm in the market for a figure. My only com... See more

Company replied

Rated 5 out of 5 stars

I can't rate their service highly enough. I purchased a figure on pre-order, as their price was the best available, and emailed them regarding timeline. They were very helpful and kept me up to date w... See more

Company details

  1. Collectibles Store
  2. Figurine Shop
  3. Hobby Store
  4. Toy Store

Written by the company

Looking for the latest awesome collectible products from global leading manufacturers? Welcome to Figureland, an independent online business providing customers and dedicated collectors with the latest sought after products along with excellent customer services to guarantee customer satisfaction since 2015. Together with our global leading distribution partners who work alongside hundreds of companies including such names as Hasbro, Mattel, NECA, Mcfarlane Toys, Funko, Iron Studios, Sideshow and Hot Toys, we can provide a huge variety of products including but not limited to Figures, Statues, Prop Replicas, Models, Costumes and Masks, Diecast, Life Size products, and almost everything related to Toys, Games and Playthings and much more. If you are searching for a unique product not listed on the Figureland website, it could still be available so please get in touch because Figureland serves and assists customers with many additional products not listed on the website. Regards Figureland.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

31 reviews

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No history of asking for reviews

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Rated 5 out of 5 stars

I tried figureland because of the great…

I tried figureland because of the great reviews I was not disappointed great communication my parcel come swiftly packed with the up most care absolutely delighted above and beyond I will definitely be back and so should u outstanding thanks very much awesome

January 17, 2024
Unprompted review
Rated 5 out of 5 stars

Better than Forbidden Planet

While searching for a good price on an item I was looking for on Google, this website popped up. After some research on review sites, I decided to take the jump and purchased from Figureland on the 26th of December. Even though the person running the site explicitly stated on the website that he was shut for Christmas and new year, I still went ahead with the purchase. On the 2nd of January, when he resumed trading, I received an email saying my item had been dispatched and the following day, my item arrived.
With unbelievable service like this, I'll definitely be buying my collectibles from Figureland from now on, especially as I get loyalty points as well as brilliant service and great prices.

January 3, 2024
Unprompted review
Figureland logo

Reply from Figureland

Dear Patrick
Thank you ever so much for the wonderful review, that's very kind of you and very much appreciated.
All the very best and It will be a pleasure to serve you again.
Kindest regards Figureland.

Rated 5 out of 5 stars

Excellent shop - buy with confidence

Fantastic place to buy action figures. Well priced, quick postage and very well packed. You can tell it was packed with a lot of care. Customer service was outstanding. I received emails to let me know the order was received and when it will be shipped (which was very fast). Emails were very friendly, and we even exchanged a little banter back and forth. My shopping experience really could not have been any better!!! I cannot recommend Figureland highly enough and will be returning for sure. Very friendly shop that clearly values their customers.

November 6, 2023
Unprompted review
Figureland logo

Reply from Figureland

Dear Gabor
Thank you so much for the wonderful review, it was an absolute pleasure to assist and serve you.
Kindest regards Figureland

Rated 5 out of 5 stars

An absolute pleasure buying from…

An absolute pleasure buying from Figureland, great communication & fast delivery. Very happy with my purchase, amazing quality, love it. I will definitely be buying again in the future. Thank you.

September 15, 2023
Unprompted review
Figureland logo

Reply from Figureland

Dear Lesley. Thank you for the lovely review, it was a pleasure to serve you.

Rated 5 out of 5 stars

Amazing service. Will be using again.

I can't rate their service highly enough. I purchased a figure on pre-order, as their price was the best available, and emailed them regarding timeline. They were very helpful and kept me up to date with regular emails whilst it was on order, and when I received it I was amazed at how well packaged it was. If you're into buying figures then you have to try these guys out. I will definitely be using them again.

April 15, 2023
Unprompted review
Rated 5 out of 5 stars

Great company to order from

Great company to order from. Fantastic service and communication. Item packaged great and delivered to me on time, just when they said it would. All in all I would definitely order from this company again. A1. Thankyou.

March 17, 2023
Unprompted review
Rated 5 out of 5 stars

Great experience as usual!

Great experience as usual. Got responses to emails in good time and made it easier for me to pay for my items and keeping me updated.

March 16, 2023
Unprompted review
Figureland logo

Reply from Figureland

Fantastic! Thank you for your time and for your kind words. Always a pleasure to serve and assist.

Rated 5 out of 5 stars

The first place I check for new figures

I've been a customer at Figureland since 2019 and they haven't let me down once, their customer service is impecable. It's become my first stop whenever I'm in the market for a figure.

My only complaint would be that I wish they stocked more so I could buy from them more frequently!

November 29, 2022
Unprompted review
Figureland logo

Reply from Figureland

Thank you Conner, this is very much appreciated.
If there is anything you cannot find listed on the store, please just ask because our distributors deal with so many products which we cannot keep in stock all at once, but what we can do is order in anything that is currently available even if we have never listed what you may be looking for.
Thank you again Conner, always here to assist.

Rated 5 out of 5 stars

had no issues my fella has purchased n…

had no issues my fella has purchased n bought quiet a few dolls n 100 percentre reliable n does his best ti keep u updated n let's u no when its on its way 5star all the way no issues no problems either a phone call away n he's always there to ansa to u even if u leave ur number n ur name steve contacts u straight bk pre order policy's r stated n u do get updated of the progress Steve always does his best thanks again ...

April 5, 2022
Unprompted review
Figureland logo

Reply from Figureland

Fantastic, thank you kindly for the wonderful review and apologies for the delay in responding due to so many changes over the last year.

Rated 5 out of 5 stars

Steve the owner is a brilliant and…

Steve the owner is a brilliant and really friendly and helpful and always does his best to keep customers informed over there orders and when pre orders are made as soon as the item arrives in his shop he sends it out the next day I pre orderd the tots scared chucky doll and yes I did take a while to reach the uk because of delays but that was no fault of figureland and as soon as it arrived there I received it the very next day and the pre orders are stated extremely well in black and white and Steve does his best to always reply and is only a phone call away

April 4, 2022
Unprompted review
Figureland logo

Reply from Figureland

Fantastic, thank you kindly for the wonderful review and apologies for the delay in responding due to so many changes over the last year.

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