I wish I could have used the Bula pass but the amounts of days didn’t make it worth it. I also would have liked to book my itinerary in one as there are way. Thanks for letting me know about the “A... See more
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It is simple and clear, But it should be able to save the information and no need to re-input again if we need to purchase more items
Company replied
Good description of my options. Offer pick up and drop off with detailed information on pick up locations after the booking.
So easy to book the catamaran online to the island of Tokoriki and back to Port Denarau.
Company details
Written by the company
The Smartest Way to Navigate the Fiji Islands, since 2018. Fiji-bookings.com is the leading independent search and booking engine dedicated to Fiji travel. We are the comprehensive technology platform that brings Fiji to your fingertips, with a core focus of solving the complexity of island hopping. Fiji-bookings provides you a single, unbiased hub to compare routes, combine schedules, and secure tickets across multiple providers and routes in one seamless transaction. Planning a Fiji island-hopping adventure used to involve juggling different timetables, operators, and payment systems. We solve this by aggregating Fiji’s major transport networks - from large ferry operators such as South Sea Cruises to private local water taxis - into one transparent comparison and booking tool. Whether you need a fast ferry to the Yasawas, a water taxi in the Mamanucas, or a multi-stop itinerary, our engine allows you to see all your options side-by-side, ensuring you get the best route and the price without visiting multiple websites. We empower travelers with choice and control. Our secure platform handles the booking technology, instant e-ticketing, and global payments, while our verified local operators handle the journey. This clear separation ensures that your booking process is efficient, secure, and consistently backed by a professional support team based in Europe and Oceania. Join the tens of thousands of smart travelers who have used Fiji-bookings.com to island hop, so you can focus on what matters: enjoying the bucketlist destination that is Fiji!
Contact info
Netherlands
- office@fiji-bookings.com
- fiji-bookings.com
4.4
Excellent
26 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Fiji Bookings
Thanks for your 4 star rating and constructive feedback! You'll be pleased to hear we are actually working on that right now and this new functionality should be available in a week or 2. We aim to continually improve!
Very easy to book
March 12, 2026
Good
Good - wouldn’t take my card twice before it eventually took it but everything else fine
February 28, 2026
Reply from Fiji Bookings
We appreciate the great rating! It is frustrating when technology does not cooperate on the first try. While these processing delays are usually down to external bank connections, we are glad it eventually went through and that you had a good experience otherwise.
The Bula pass is very easy to book
The Bula pass is very easy to book, and a great concept.
One of the workers named Sarah helt us a lot, and is very sweet and understandig.
I can highly recomend the bula pass, to anyone wishing to travel the yasawa Islands of Fiji :)
February 19, 2026
Unprompted review
So easy to book the catamaran online.
So easy to book the catamaran online to the island of Tokoriki and back to Port Denarau.
February 11, 2026
Almost lost my boat
Almost lost my boat, the booking was not confirmed. They couldn't find my booking, what made we board last minute, with loads of stress
February 7, 2026
Reply from Fiji Bookings
We are sorry to hear about the stress you experienced at the port. To clarify for other travelers: this review concerns the on-site check-in process managed by ferry staff, not our booking platform. All bookings made through our site are digitally confirmed and transmitted to the ferry's system at the time of purchase.
We are currently investigating why the operator’s staff at the dock had difficulty locating your valid reservation, which is an exceptionally unusual occurrence.
While we are assisting in finding the root cause, please note that the boarding experience is entirely under the domain of the ferry operator, and not a reflection of our service as an online booking platform.
Bula
I wish I could have used the Bula pass but the amounts of days didn’t make it worth it. I also would have liked to book my itinerary in one as there are way.
Thanks for letting me know about the “Add more trips feature”, I will use that in the future
February 4, 2026
Reply from Fiji Bookings
Thank you for your feedback! Regarding the Bula Pass, we agree that it’s not always the right fit for every itinerary, as the set durations are determined by the ferry operator.
Regarding your booking experience, it sounds like you may have missed our 'ADD MORE TRIPS' button in the booking cart (right next to the 'Complete Booking' button). We are currently the only platform that allows travelers to bundle various Fiji operators and different routes into one single transaction.
By using this feature, you can build your entire itinerary in one go and receive a single, consolidated confirmation. Because you made several separate bookings instead of using the cart feature, our system treated them as individual orders, which resulted in those multiple emails.
We’re sorry you missed that functionality this time, but we hope this tip helps other travelers looking to keep their island-hopping logistics in one place!
Great booking, lots of choice on times and destinations
The booking process was great. They had the routes we needed and we could book transfers from the resorts.
February 2, 2026
Reply from Fiji Bookings
We feel that a 1-star review is a totally unfair reflection of our service for a situation apparently caused by a customer oversight during checkout.
We have reached out to you several times via email to resolve this misunderstanding, but we have yet to receive a response. To clarify the facts for the public:
Currency Oversight: There has been no "overcharge." Our website exclusively uses Euro (€) currency, which is clearly displayed at every stage of the booking process. The total on your statement is simply your bank’s conversion of that Euro amount into your home currency.
Price Integrity: Our rates are set to match the Fiji Dollar (FJD) pricing provided by the local ferry operators. You are paying the same market rate you would find with any other vendor; the only difference is the transaction currency.
Regulated Business: We are a long-established travel company operating under strict EU regulations. We maintain the highest standards of transparency and payment security.
Goodwill Offer: While the bank's exchange rate is entirely outside of our control, we have already offered you a full refund via email if you are dissatisfied with the conversion applied by your financial institution.
Reply from Fiji Bookings
Hi there! Thank you so much for the 4-star review and the kind words about our detailed and simple process. We always strive for a 5-star experience, so if there is anything specific we could do to earn that final star next time, please let us know! We appreciate your support.
After perusing the website for a few…
After perusing the website for a few minutes I was able to get the handle. And figure out what is.and I was going to etc.
January 22, 2026
Reply from Fiji Bookings
Thank you so much for the 4-star review. We always strive for a 5-star experience, so if there is anything specific we could do to earn that final star next time, please let us know!
responsive
I reached out to make a change to my reservation, it took a few days for us to figure it out but we got it sorted out. Thanks
January 18, 2026
Fantastic service
Fantastic service, quick and easy to book. Very helpful with solving queries. Would recommend!
January 18, 2026
Unprompted review
Reply from Fiji Bookings
Vinaka for the 5-star rating!
We appreciate your note on the currency. Because we are a European company, the Euro is our functional currency. We chose it as our default to provide a stable pricing standard and, more importantly, to avoid the 'Dollar confusion' we’ve seen in the past.
With guests coming from Australia, New Zealand, the USA, and Canada, the "$" sign can be interpreted in several different ways. Additionally, the Fiji Dollar (FJD) can fluctuate quite a bit against major global currencies. Using the Euro allows us to maintain consistency and offer the security of a European-regulated booking platform.
We are taking your feedback onboard for future improvements as we look for ways to enhance our user experience!
Informative & easy to book
Good description of my options.
Offer pick up and drop off with detailed information on pick up locations after the booking.
January 15, 2026
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