The Festive Glow Collection is such a lovely tanning set. The mousse applies really smoothly and gives a natural, even glow without looking orange, and the velvet mitts make blending super easy. The v... See more
Company replied
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Review summary
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Hands down the best tan I’ve ever used. The colour is absolutely gorgeous — the perfect bronzed glow. It applies so smoothly and evenly, and I feel super confident when putting it on. I honestly... See more
Company replied
I have tried SO many tans and this is the best by FAR. St tropez, St Moritz, skinny tan, Bondi sands, Dove and a few others but this one is brilliant. It doesn’t smell, it dries to quick, give you a n... See more
Company replied
Just ordered the filter silk hair bands the hair grip the make up brush the brown silk sleeping mask and got a free filter water bottle as well which i was really pleased with. The filter by molly mae... See more
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Company details
About Filter By Molly-Mae™
Written by the company
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Contact info
United Kingdom
- hello@filterbymollymae.com
- filterbymollymae.com
4.4
Excellent
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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Reply from Filter By Molly-Mae™
Hello Jessica,
Thank you for taking the time to leave us such a lovely review. We are so glad to hear you love the products as much as we do!
Thanks,
Filter By Molly Mae
Always my fave
I have been buying this tan since it first launched. Recently when it has arrived, it has leaked quite a lot in the lid.
It also appears less foamy and quite watery.
November 28, 2025
Reply from Filter By Molly-Mae™
Hello Jackie,
We appreciate your long-term support. We're sorry to hear about the leakage and change in consistency. We'll look into this to ensure our product meets expectations. Thanks for the feedback.
Thanks,
Filter By Molly Mae
Best tan around and no horrible smell
December 4, 2025
Unprompted review
Reply from Filter By Molly-Mae™
Hello,
We're happy to hear that you enjoyed your tanning experience with us! Thank you for your positive feedback; we appreciate it.
Thanks,
Filter By Molly Mae
Reply from Filter By Molly-Mae™
Hello Susan,
We're so happy our products are loved and that our fast delivery and careful packaging met your expectations. Thanks for the feedback!
Thanks,
Filter By Molly Mae
Reply from Filter By Molly-Mae™
Hello Emma,
We're happy to hear that our tanning product is easy to apply and long-lasting for you! Thank you for your positive feedback; we appreciate it.
Thanks,
Filter By Molly Mae
Reply from Filter By Molly-Mae™
Hello Carol,
We're happy to hear that you received your order quickly and found the gift presentation lovely. Thank you for your positive feedback!
Thanks,
Filter By Molly Mae
Fantastic communication
Fantastic communication - fast delivery - fabulous product!!!
December 3, 2025
Reply from Filter By Molly-Mae™
Hello Linda,
We appreciate you taking the time to share your experience! We are so happy to hear that you loved our fast delivery and product.
Thanks,
Filter By Molly Mae
Disappointing
Disappointed got my partner a gift set for Christmas and she answered the door as I wasn’t in and it had the branding tape on it so the surprise was ruined
December 3, 2025
Reply from Filter By Molly-Mae™
Hi Steven, we are really sorry to hear your gift was spotted early - we completely understand how disappointing that must have been. Our products have always arrived in branded packaging and we also send a reminder email after purchase to help customers plan around this when ordering gifts. We have also been running social media stories to ensure people know this to avoid spoiling the suprise and its on our website too. We really appreciate the feedback and will make sure its passed onto the team as we review our packaging and communication for future gifting periods. Thank you for taking the time to share your thoughts
Filter by Molly Mae
amazing products and great tan
December 2, 2025
Unprompted review
Reply from Filter By Molly-Mae™
Hello Laura,
We're happy to hear that you enjoyed our amazing products and achieved a great tan! Thanks for your positive feedback.
Thanks,
Filter By Molly Mae
Reply from Filter By Molly-Mae™
Hello Helen,
Thank you for taking the time to leave us such a lovely review, we hope you love your products!
Thanks,
Filter By Molly Mae
Reply from Filter By Molly-Mae™
Hello Lucy,
We're happy to hear that you are pleased with the product and the quick delivery. Thank you for your positive feedback!
Thanks,
Filter By Molly Mae
Amazing products
Amazing products, beautifully presented, and great delivery- highly recommend and will order again
November 27, 2025
Reply from Filter By Molly-Mae™
Hello Beth,
We're happy to hear that you loved our products and the delivery service. Thank you for your recommendation; we appreciate your order.
Thanks,
Filter By Molly Mae
Bought as a gift .
Bought as a gift .. not in box so looked awful. Complained and said I could purchase a gift box !! For the price of the gift I expected it to be on one.
November 27, 2025
Reply from Filter By Molly-Mae™
Val, thanks for taking the time to share you feedback which is valuable to the Filter team as we plan for other gifting periods. I see you bought the beautiful Festive Glow collection in the luxury vanity bag. I am sorry you were disappointed with there being no gift box included, on the website it is clear what is included in the bundle and it does arrive in our branded packaging box. I will ensure your feedback is considered in our planning.
thanks
Filter by Molly Mae
Excellent website
Excellent website, great products. Good customer service Live Filtwr products!
December 2, 2025
Reply from Filter By Molly-Mae™
Hello Vanessa,
We're happy to hear that you had a great experience with our website and products! We appreciate your positive feedback regarding our service.
Thanks,
Filter By Molly Mae
Top notch customer service. Thank you!
My parcel never arrived due to Yodel… the customer service team at filter ensured that they would resolve the situation and send me a replacement with no hassle. What a great company.
November 27, 2025
Reply from Filter By Molly-Mae™
Hello Jade,
We're happy to hear that our customer service team resolved the issue and sent a replacement without any problems. We appreciate you taking the time to leave us such positive feedback.
Thanks,
Filter By Molly Mae
Reply from Filter By Molly-Mae™
Hello Charlotte,
We're happy to hear that you found our package gorgeous and perfect for a Christmas gift. Thank you for your positive feedback!
Thanks,
Filter By Molly Mae
The best tan around!
September 11, 2025
Unprompted review
Reply from Filter By Molly-Mae™
Hello Melissa,
We're so happy to hear that you had such a great tanning experience with us! Thank you for your positive feedback; it means a lot.
Thanks,
Filter By Molly Mae
Speedy delivery
Speedy delivery, great product, great colour, great mitt! Even better on a black Friday deal 😍
December 2, 2025
Reply from Filter By Molly-Mae™
Hello Kerry,
We're happy to hear that you had a great experience with our fast delivery and product! We appreciate your positive feedback on the color and mitt, especially with the Black Friday deal.
Thanks,
Filter By Molly Mae
Stressful delivery !
Odering and payment was straightforward however the delivery was a nightmare .It was an Evri delivery and i was informed that the delivery had to be person to person so I was not able to put in place a safe place delivery and our neighbours were away. It was also a day early than was first stated.I had sressful hour trying to sort things out on Evri live chat and all this was prior to leaving for a funeral that day .In the end I just had to leave it .I then recieved a
Message with a photo of the parcel at our front door but not where the parcel was .When we got home it was found over our middle gate which was a safe place I had set up for previous parcels .Stressful situation .
December 2, 2025
Reply from Filter By Molly-Mae™
Hello Barry,
We appreciate you taking the time to share your experience. We're sorry to hear the delivery caused stress, especially given the circumstances. We'll review the delivery issues to see how we can improve our service.
Thanks,
Filter By Molly Mae
Rubbish
I ordered dark tan and was a little worried because I would always buy medium tan. First time using this brand and although it went on nice as soon as you shower it just washed off into a light tan. I did leave on all night so it was more then enough time to work Will not buy again was very disappointed
December 1, 2025
Reply from Filter By Molly-Mae™
Hello Stephanie,
We appreciate you trying our dark tan product. We're sorry to hear that the tan washed off lighter than you expected after showering, especially after leaving it on overnight. I have contacted you to gather some further details.
Thanks,
Filter By Molly Mae
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