Purchased a variety of filters for a Fendt Tractor, great on price and all of the filters ordered matched the originals perfect with correct O rings and accessories. After placing the order one of the... See more
Company replied
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Was given Filter Finder's info by our UK office. Started working with Tianna Heffernan who immediately offered assistance and was quick to understand our needs. Tianna even went the extra mile when... See more
Found company on Google, and emailed an enquiry over Tianna who was extremely helpful in making this process easy, quote came back straight away, upon which I placed order. Delivery was very quick and... See more
Still haven't received the filters I ordered nearly 2 weeks ago. No communication to advise me on delivery date. Very disappointed. Update. After contact was made, I noticed delivery date was specif... See more
Company replied
Company details
Written by the company
Developed in 2016, FilterFinder was founded on the idea of creating a platform to make the process of purchasing Hydraulic Filters easy and simple for our customers. Following more than 50 years in filtration from our parent company we created FilterFinder to allow our customers to get access to our huge range of alternative Hydraulic Filters with the click of a button.
Contact info
5 Dabell Avenue, NG6 8WA, Nottingham, United Kingdom
- 1159758948
- support@filterfinder.co.uk
- filterfinder.co.uk
4.6
Excellent
224 reviews
Replied to 100% of negative reviews
Typically takes over 1 month to reply
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Great Website
September 30, 2021
Reply from FilterFinder
Hi Matthew, thank you very much. We're very proud of what we developed and it's great to hear you are too! We hope to see you again soon.
Reply from FilterFinder
Thank you so much for your feedback. We're so glad we fully fulfilled what you needed, we hope to see you again soon!
Reply from FilterFinder
Thank you for your review, that is so great to hear! We're glad we could help you find what you need and if you require anything in future please get in touch and we will be happy to help.
First time using filter finder first…
First time using filter finder first rate service will be definitely use again
July 17, 2021
Reply from FilterFinder
That's brilliant to hear! It was great speaking with the other day and I'm glad we could help.
Elliott was very welcoming and…
Elliott was very welcoming and professional. I like the fact there is real human support.
July 9, 2021
Reply from FilterFinder
Thank you Krzysztof, it was great speaking to you and I hope the filter ordered more than fits it's purpose!
Very prompt on chat on line sirted me…
Very prompt on chat on line sirted me out in less than 5 minutes 👍
June 16, 2021
Reply from FilterFinder
Hi Graham, thanks for the kind review. It was great talking with you and I'm glad we could help!
Easy to find alternative product
Easy to find alternative product, cheaper option and easy process to order
June 8, 2021
Reply from FilterFinder
Thank you for your review, I'm glad we could help!
Very fast delivery very good product…
Very fast delivery very good product very cheap came on time perfect
May 1, 2021
Reply from FilterFinder
Hi David, thank you for your review. We really appreciate customer feedback and are glad we could help!
QUICK EASY TO USE WEB SITE,
April 30, 2021
Great help with sourcing replacement…
Great help with sourcing replacement filters.
1st class service.
April 28, 2021
Unprompted review
Reply from FilterFinder
Hi Kenneth, thank you for your kind review. We look forward to working with you in future!
Reply from FilterFinder
Hi Peter, I'm glad we could help!
Helping me so much with finding the…
Helping me so much with finding the filter I needed
April 14, 2021
Reply from FilterFinder
Hi Colin, it was our pleasure. Thank you for choosing FilterFinder, if you need anything in future please contact us and we'll be happy to help!
Great quick service and managed to find…great quick service
Great quick service and managed to find a hydraulic return filter the rest of the Uk were struggling with.
March 20, 2021
Reply from FilterFinder
Hi Graham, we're so glad we could find this part for you! If you need anything else please contact us and we'll be happy to help.
Reply from FilterFinder
Hi Stephen, that's great to hear! We're so glad we could help.
Nice servis -very helpfull staff..Got…
Nice servis -very helpfull staff..Got filters on time..
March 5, 2021
Unprompted review
Reply from FilterFinder
Hi, thank you for your kind review it was a pleasure.
Although I am happy with the items I…
Although I am happy with the items I believe the delivery cost of £10.80 a bit excessive for 2 small filters. I would also expect at this rate that the items would be the next day and not 48hrs. I would assume that they could offer lower postage cost for smaller items.
March 3, 2021
Reply from FilterFinder
Hi Andrew, it's great to hear that you are happy with the filters! In regards to the shipping unfortunately we are charged a flat rate from our courier regardless of package size however, we are reviewing this for future in the hope of improving our services. Thank you for your feedback and we hope to work with you again soon.
Edit: Thanks to your feedback I'm happy to say we've now adjusted our delivery to be more accessible, with carriage costing £4.95 under £30.00 and free over that throughout the entire UK. We really appreciate your feedback and hope to work with you again in the future.
Hi Delivery time excessive
Hi Delivery time excessive - delivery cost excessive.
Filters great!
February 4, 2021
Reply from FilterFinder
Hi George, sorry to hear that but thank you for your honest review. We will use this to build upon our service and provide a better experience for our customers in future. Great to hear about the filters too! Thank you, Elliott.
Edit: Thank you for your feedback, from this we've now adjusted our delivery costs to £4.95 for all orders under £30.00 and free over that. We also stock a lot more of our parts on site allowing for next day delivery and 2-3 working day delivery where not. We hope this helps you and look forward to seeing you again in future!
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